The EzPSA blog is about professional services automation (PSA) software used to run IT service companies. The blog started in 2009 and covers useful business advice for running small to medium sized IT businesses including Freelancers, IT service companies, Security, telephone and cabling companies.
Recent blog post
Great Customer Service- Valuing the Customer First
How good are you at customer service? Do you put your value of your customer first? Even above the ability to make the sale? You should, and there is a good reason why. Instead of lecturing you on this, though, let me show you an example from my own life....1 week ago
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