ITSM Lens - SunView Software blog
The ITSM Lens is the Corporate Blog for SunView Software. Our goal is to educate readers about IT Service Management while keeping them entertained and while using current topics. You will see many of our posts are about Service Desk or ITIL but we branch out to all aspects of ITSM.
Recent blog post
Third-Platform Technologies Taking Hold - Is Your Service Desk Ready?
We have arrived at the time of year when leading technology research firms release their predictions for 2014 and leave the rest of us on the edge of our seats hoping to find out what technologies are taking hold. According to IDC, all signs point to the ...5 hours ago
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