Customer Experience Matters
Organizations know that customer experience is critical, yet they still fail to do a good job. Hopefully you're asking "why?" Because this blog explores what it takes to consistently deliver great experiences -- and to build customer loyalty.
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2013 Customer Experience Excellence Awards
Congratulations to the 2013 Customer Experience Excellence Awards finalists: Adobe , AIG Asia Pacific , Cisco , Cox Communications , EMC , Findel Education Resources , Fiserv , Intuit , Oracle , Rackspace , and UMB Bank...1 day ago
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