Casengo - Customer Support Insight
This blog provides beneficial customer support insight, particularly to SMBs. Topics range from customer loyalty and service improvement, to cloud software and online resources. Casengo’s cloud application for customer support blends the best of email and chat, empowering webshops and other small businesses to more readily deliver the right answer at once. Product related information, user tips and case studies can also be found at this blog.
Recent blog post
Boosting your webshop conversion rate in 5 easy steps
When webshop owners get together, conversion is the buzz word. While bloggers and news sites are mainly concerned with hits, retailers and service providers focus on turning those hits into customers and leads – aka ‘conversion’. To the uninitiated, conve...3 days ago
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