On November 14th, Conficio (my company) released "Plan-B for OpenOffice.org" a support website for non-technical users. The release is a public beta test and a major milestone in our work. In our press release titled "Plan-B™ for OpenOffice.org - The innovative support service for non-technichal users - starts public beta test" we write: Plan-B™ for OpenOffice.org is the first website that creates a comprehensive documentation of the application suite based on visual instructions. Kaj Kandler, founder of Conficio, is convinced "Non-technical users learn better with visual instructions like s
