Documents, or rather words are the scourge of product design. Because words can never convey the true meaning or emotion of what is really required. All to often, software development projects are driven by the documentation - agile projects can be equally guilty of this- driven by words on paper (or card) that convey what the requirement is. Issue #1. …
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The scourge of Document Driven Design
http://www.dancingmango.com/blog/2008/07/22/the-scourge-of-document-driven-design/ -
CAPTCHA: a barrier to entry
http://www.dancingmango.com/blog/2008/07/20/captcha-a-barrier-to-entry/When a customer starts completing an application or registration form it demonstrates they are committed. It therefore makes sense to pay attention to the usability of that form. But how often is the content of the form considered? Are there content barriers in the form that prevent customers from completing it? …
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Banks don’t want you emailing their staff
http://www.dancingmango.com/blog/2008/07/02/banks-dont-want-you-emailing-their-staff/You went to the local branch of your bank and spoke to a really helpful person there. In the few minutes you were with her you established a relationship with her. You felt comfortable and confident that she would take ownership of your request. But before she could deal with your query, disaster! You left some critical information at home. …
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13 blog reactions
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ExperienceZen
http://experiencezen.comdancingmango » What is it that makes your product distinctive?: My recently easternised friend and excellent customer experience dude, Marc McNeill, has found a fantastic interview with The Master Brewer for Guinness. In the world of technology and consumer products/services we might equate him to a Product
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dancingmango » What is it that makes your product distinctive?
http://experiencezen.com/?p=62dancingmango » What is it that makes your product distinctive?
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B2B Tomorrow - Daily Top Blog Posts on B2B - Powered by SocialRank
http://b2btomorrow.comLeft Image: An impoverished Darfur child is shown holding an LV-like purse, image sold as a T-shirt from artist, now being sued, see Hi-Res version.Thanks to Søren Storm Hansen for bringing this to my attention.It… Covered By: schwimmerlegal.com, dancingmango.com
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Banking on IT by Katherine Coombs
http://banking-on-it.com— Innovation & Design BusinessWeek Online — Technology Centre 4 innovation incubation & enterpreneurship Chip Chick CNet News.com CrunchGear Dan Blank: Publishing, Innovation & the Web dancingmango Digg / Business & Finance Digital Money Forum EI:posts Endless Innovation Engadget Federated Media / Tech Finextra Research Cards channel Finextra Research Online banking channel Finextra Research Payments channel
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Raffles Hotel
http://jill-expat.blogspot.com/2008/02/raffles-hotel.htmlToday we (Joe, Mom, Dad and I) went for lunch at the world famous Raffles Hotel. Well, they say it's world famous, I had never heard of it before I started looking into Singapore. What makes it famous is:
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Innovation Geek
http://innovationgeek.blogspot.comDancing Mango - Marc McNeill The Corridor - Will Luke Imagine A World - Gam's World
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이름 붙이기
http://kaistizen.net/EE/index.php/weblog/comments/whats_in_a...What’s in a name?란 제목이 생뚱맞아서 화면 스크롤을 내리려다 구글이란 말에 살짝 들여다 봤는데, 꽤나 생각해볼만한 주제였다. 10줄 정도 밖에 안 되는 글이라 소개하는 게 사실상 번역하는 꼴이 될지도
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메뉴 또는 버튼에 좋은 이름을 지어야 하는 이유~
http://kkamagui.tistory.com/239좋은 이름을 지어야 하는 이유에 대한 글을 읽었습니다. 원문은 http://www.dancingmango.com/blog/2007/11/29/whats-in-a-name/ 에서 보실 수 있습니다. ^^;;; 대충 내용을 읽어보니 구글 검색 기능 중에 "advanced search" 즉 "고급 검색" 기능을 전체 이용자의 1% 정도가 이용한다고 되어있는데, 이것을 "easy search" 또는 "better
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Post It 07년 11월 29일
http://soup.tistory.com/679그렇다면 이명박 후보에게는?(새 창) - 어떤게 더 도움이 될까요...그 전에 진짜로 저걸 건네주면 좋은 쪽으로 필터링해서 선전하겠죠? 14. dancingmango: What’s in a name?(새 창|en) - 이름 붙이기(새 창) 저 곳에 가면 해석이 있습니다.[..] 사용자에게 첫 이미지를 형성하고 접근을 하는데 있어서 영향을 준다고 생각을 합니다. 그렇기에 물건이나
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smorgasbord-design : usability
http://smorgasbord-design.blogspot.comHave blogged in the past about coffee at The Company, Marc at Dancingmango and others have been discussing the barometric use of coffee provision to determine how employee-centric your employer is. for the record, we've got: :: Option 1. Free vend, the classic Bunzl peculiar blend ... with a 'strong' button that adds nothing
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