Mike Wittenstein, Experirence Designer
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http://www.mikewittenstein.com/category/blog/ Mike Wittenstein is a global expert on customer experience design. His blog includes news, tools, methodologies, stories, and examples of all things customer experience related. Mike believes that brands should make promises the business can keep. If you're not focused on the customer, what's the point? |
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Recent blog post
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Can you steal an experience?
“Stealing an Experience” is completely different at the consumer and professional levels. At the consumer level, it might mean watching two movies on one ticket or peeking your head under a circus tent. At the professional level, “Stealing an Experience” ...
1 week ago
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