Facebook is Learning Business the Hard Way - Page 2
Facebook is now in the cross-hairs for many issues regarding privacy, email notifications (a glitch in its programming earlier in the month overrode user settings and annoyed thousands of its users) and, now, for the process (or lack of) which it has in place to deal with reports of profiles or Facebook Pages which ‘break’ the rules.
In terms of where it is in the marketplace Facebook is just coming out of puberty. Its plans to roll out a number of products including credits and business places depend upon its ability to keep its membership base happy and generate a sense of trust in its management of things. Right now this is not happening. Facebook may have just a small window while it has no serious competition to get things right. Should it fail to act fast and with decisiveness this will become the moment it drove the first nail in its coffin.