Operations Summit 2012: Glimpse Into Future of Operations and Fulfilment - Page 2
Managing Outsourced Fulfillment That Looks and Feels In-House
With more small business growth power more small business responsibility. This presentation was given by Steve Warren, the Vice President of the aforementioned fulfillment company, Fifth Gear. The idea here was to understand how growing businesses can relinquish all or a part of their operation to an outsourced company while still keeping everything running smooth. From the conference agenda:
Whether you are thinking about outsourcing your entire operation, your contact center, third party logistics, or your fulfillment, this is a must-attend session. With customer expectations higher than ever, it's important to make certain that you still maintain control over your customers' experience. Hear the questions that you should be asking yourself and your outsource service provider to ensure first class service standards that don't break the bank.
It’s a growing concern and a timely topic for any organization struggling to cut fulfillment costs while maintaining control.
What’s New in Packaging Options
They probably couldn’t have come up with a less exciting title for this presentation, but its content is appealing to those in the industry trying to save money on packaging and also advocates for greener methods of doing so. Technology never stops and the public’s demand for low-emissions and reduced carbon footprints is finally becoming affordable for companies to enact on a large scale. The speakers here include Ken Myers, Rick Morse and Laura Duke, who respectively head up packaging operations for Tension Packaging, Box on Demand, and Zazzle.com