Doug Stephens

Dateline: Doug Stephens
Weblog: www.retailprophet.com
Articles: 14
First Published: Oct 15, 2009 / Last Published: Feb 12, 2010
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Doug Stephens is President of Retail Prophet, a Toronto based consultancy and widely regarded as one of North America's leading authorities on trends in retailing - www.retailprophet.com Over the course of his career Doug has worked on projects for many of North America's best known retail and consumer brands including Wal Mart, Home Depot, Hudson’s Bay, Benjamin Moore & Co., Lowe’s, Gracious Home, Disney, and Ferrari.

Doug Stephens's topics

Doug Stephens's articles

  1. February 12, 2010

    The Customer is Wired... Are You? – Part 2
    A list of must-have technologies for progressive retailers.
  2. February 11, 2010

    The Customer is Wired... Are You?
    Must-have technologies for the progressive retail business.
  3. January 8, 2010

    H&M Submits to Twitter Outrage
    Retailer gets called to the digital court of public opinion
  4. December 15, 2009

    How Consumers Killed Customer Service
    Customer service stinks and it's entirely the consumers fault. But that just means there's room for improvement.
  5. December 10, 2009

    Luxury Retailers Hit the Panic Button
    Could drastic measures kill their brands?
  6. November 28, 2009

    Black Friday Success Not Measured by Traffic
    The bottom line on Black Friday isn't what you think
  7. November 24, 2009

    6 Reasons Why Twitter Makes You a Better Marketer
    Twitter is not only good for your marketing, it will also make you a better marketer.
  8. November 20, 2009

    American Airlines: Buying the Friendly Skies?
    Can airlines take retail to new heights?
  9. November 11, 2009

    Is Home Depot Selling The Farm?
    One Parking Lot At a Time
  10. November 10, 2009

    H1N1 Deepens Retail Woes
    But will online retailers pick up the slack?