Doug Stephens
Dateline: Doug StephensWeblog: www.retailprophet.com
Articles: 11
First Published: Oct 15, 2009 / Last Published: Dec 15, 2009
Doug Stephens is President of Retail Prophet, a Toronto based consultancy and widely regarded as one of North America's leading authorities on trends in retailing - www.retailprophet.com Over the course of his career Doug has worked with many of North America's best known retail and consumer brands including Wal Mart, Home Depot, Hudson’s Bay, Benjamin Moore & Co., Lowe’s, Gracious Home, Disney, and Ferrari.
Doug Stephens's topics
Doug Stephens's articles
-
December 15, 2009
How Consumers Killed Customer Service
Customer service stinks and it's entirely the consumers fault. But that just means there's room for improvement.in Business -
December 10, 2009
Luxury Retailers Hit the Panic Button
Could drastic measures kill their brands?in Business -
November 28, 2009
Black Friday Success Not Measured by Traffic
The bottom line on Black Friday isn't what you thinkin Business -
November 24, 2009
6 Reasons Why Twitter Makes You a Better Marketer
Twitter is not only good for your marketing, it will also make you a better marketer.in Business -
November 20, 2009
American Airlines: Buying the Friendly Skies?
Can airlines take retail to new heights?in Business -
November 11, 2009
Is Home Depot Selling The Farm?
One Parking Lot At a Timein Business -
November 10, 2009
H1N1 Deepens Retail Woes
But will online retailers pick up the slack?in Business -
November 7, 2009
The Future of Retail Is Now
A look back at Nicholas Negroponte's 1998 predictions for the future of retail and the realities of today's markets.in Business -
October 29, 2009
Apple Lends A Little Magic To Disney
While we mere mortals could never dream of engaging the help of someone like Steve Jobs, there are some valuable lessons that we can take from this. Lessons that are transferable to any size of retail operation. -
October 22, 2009
Retailing in High Fidelity
A model for clear brand positioning
