Content management refers to the tools and processes which facilitate the creation, organization, and publication of information. Technically, content management can be as simple as using a word processor on a personal computer to create documents which are then emailed to recipients. Or, content management can involve the use of a complex system designed to centralize information management in a large organization with thousands of employees.
The tool mostly commonly used to facilitate content management is a Content Management System (CMS). The content management processes facilitated by a CMS are typically aimed at orchestrating the workflow required to create, edit, and distribute an organization's information. For example, one group of employees may have the ability to create new documents while another group of employees may have the ability to control the publication of that information.
Content management tools and processes may be applied uniformly to all information within an organization using one system, or different tools and processes may be applied to specific types of information. For example, internal information may be managed using an intranet system while information intended for the public may be managed using a website CMS.
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