Squarespace Investing in Customer Support
Squarespace has come a long way as a blogging platform and after spending some time investing in technology and their team, the company is now channeling their efforts in enhancing support for their customers.
As Squarespace has grown over the years, our commitment to providing top-notch customer support has always been our top priority. Despite opportunities to save a buck, we've focused on building a support team full of Squarespace power-users, each of whom know our platform inside out and upside down.
Today we begin a steady stream of support improvements as we start to roll out our brand new Help & Support Center. Our goal here is simple: to make finding answers to your Squarespace-related questions even easier.
Among the enhancements, Squarespace has:
- Replaced their manual and FAQ pages
- Invested in anew ticketing system that will be rolled out soon
For more details, check out http://help.squarespace.com.