Call centers

Welcome to the 'Call centers' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Call centers'.

Latest blogosphere posts tagged “Call centers”

• Is Offshoring Really a Money Saver?

  
  CIO - Blogs and Discussion - — Authority: 146
  The arguments for and against offshoring are usually, in their own rights, valid. read more
  2 days ago

• Ansafone Contact Centers Names Geoffrey C. Barlow – VP, Client Relations and Global Services

  
  PR Friend Press Releases — Authority: 156
  “Santa Ana, CA – December 7, 2009 – Ansafone Contact Centers, a leading provider of contact center outsourcing solutions, announced that Geoffrey C. Barlow has joined the company as VP of Client Relations and Global Services.  Based in Weston, CT, he will be an integral part in developing the strategic and ...
  2 days ago

• Holiday Helpers

  
  Zappos Blogs: Inside Zappos — Authority: 132
  All hands on deck! The Holiday season is a busy time for all retailers, and from November 27th to December 23rd, our phones are ringing nonstop with holiday shoppers. So, in order to provide the best service possible, everyone at Zappos helps out our Customer Loyalty Team on the phones. One of our 10 core values ...
  6 days ago

• Call centers

  
  Jewel Garden — Authority: 119
  Nowadays there are already a lot of call centers existing. As a view a call center is a place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. They have various call center services such as; advertising products and brand, screen calls and ...
  1 week ago

• Delta Air Closing Two Centers Overseas and Bringing Jobs Back to US

  
  EmploymentSpectator — Authority: 135
  Delta Air Lines Inc . has announced a plan to close call centers in London and Montreal and bring those jobs back to the US in a move designed to improve efficiency.  Delta stopped using an additional call center in India in April of this year, citing customer complaints.  The company has not yet said where or when ...
  1 week ago

• R&D bursts onto the Bangalore scene

  
  Recent White Papers, Webcasts and Case Studies - ZDNet — Authority: 454
  Not long ago the world pictured Bangalore as an outsourcing hub full of call center agents and paid-by-the-hour software workers. How that has changed. Years ago, when the world pictured Bangalore they imagined an outsourcing hub full of call center agents and paid-by-the-hour software workers. How that has ...
  1 week ago

• December 2009 Holidays

  
  Between Bites — Authority: 129
      Is it a long Christmas break for you?   I sure hope so.   I’ve already filed a leave for Dec. 23, 28 and 29 :p     December 2009 Holidays   Dec. 24, 2009 Special Holiday Christmas Eve -Proclamation No. 1699   Dec. 25                   Regular Holiday   ...
  2 weeks ago

• Three Major Differences Between a Retail Call Center and a Medical Center

  
  fresh healthy body — Authority: 454
  If you are a doctor then you have a responsibility to your patients.  Why pay for just an answering service when you could employ the services of a medical call center ?  What is the difference anyway?  Let’s consider four reasons why a medical center service is ideal for your setting. 1. Representatives ...
  2 weeks ago

• Shortcuts: When ‘Customer Service’ Seems Anything But

  
  NYT > Theater — Authority: 905
  Sometimes it is hard to remember that the person on the other end of the phone line is not the enemy, but staying calm can help.
  2 weeks ago

• AOL To Axe 1/3 Of Workers [AOL]

  
  Consumerist — Authority: 801
  Youve got pink slip ! AOL plans to reduce its workforce by a third as it prepares to be spun off from its ill-fated Time Warner marriage. Who will be left to " cancel the account? " [ AP ] (Photo: RogueSun Media )
  3 weeks ago

• The Three Silent Competitors of Philippine Call Centers

  
  Call Center Gal — Authority: 125
  Will Philippine BPO Industry remains to be the sunshine industry? I guess yes, for now. But since Vietnam, Malaysia and Sri Lanka have been silently working on advertising themselves as the next preffered BPO locations, then I guess it’s high time to look at where we’re at right now. According to this recent ...
  3 weeks ago

• Want To Make Money? Shape Up Your Voice Self-Service

  
  The Readerboard — Authority: 109
  OK contact center managers and execs, heres a winner of a tip to make money and not leave it on the table: clean up your automated voice a.k.a. IVR self-service and quit treating it as the back of the bus for all those 80 percent of non-elite customers who generate the 20 percent of revenues. Because if you dont ...
  3 weeks ago

• Success Stories

  
  Clean Slate — Authority: 425
  What are some unique ways Real Estate Professionals are using social media? They’re creating neighborhood groups, using Facebook in conjunction with traditional PR and call centers, and creating ‘nostalgia’ pages about the towns they grew up in- just to name a few! Watch here to learn how your business can ...
  3 weeks ago

• Call Centers, and IT / BPO companies in Iloilo

  
  ExploreIloilo.com — Authority: 132
  Iloilo is a major university city in the Philippines with 8 universities and 41 more tertiary institutions producing at least 17,000 competent college graduates every year. In fact, several global reports and surveys has placed Iloilo among the Business Process outsourcing (BPO) and Information Technology (IT) ...
  3 weeks ago

• Callbox Iloilo

  
  ExploreIloilo.com — Authority: 132
  Callbox Inc. is an industry award-winning full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services, and advanced sales force management. Callbox provides targeted market access to leading industries such as software, information ...
  3 weeks ago

• Transcom Iloilo

  
  ExploreIloilo.com — Authority: 132
  Transcom is a leading global Business Processing Outsourcing (BPO) provider, delivering cost-effective solutions while optimising efficiency and quality for clients. Along with CRM and CMS solutions, Transcom also provides CRM consulting, translation and interpretation, and legal services. Transcom is regarded for its ...
  3 weeks ago

• ePLDT Ventus Iloilo

  
  ExploreIloilo.com — Authority: 132
  ePLDT Ventus offers a wide variety of customer interaction services to an impressive array of Fortune 500 customers in the U.S. With more than 7,000 employees, ePLDT Ventus has the experience and the resources to provide a wide variety of voice and non-voice services including inbound and outbound customer service, ...
  3 weeks ago

• Teletech Iloilo

  
  ExploreIloilo.com — Authority: 132
  TeleTech Holdings, Inc.  is a global business process outsourcing company that provides customer management, transaction-based processing, database marketing services, professional sales and eCommerce services. TeleTech offers a world of opportunities—literally. With approximately 80 service delivery centers in 17 ...
  3 weeks ago

• An Insider Look At Comcasts Customer Service Boot Camp [Comcast]

  
  Consumerist — Authority: 801
  Travel with Consumer Watch columnist Jon Yates of the Chicago Tribune to the training ground of our nations elite. The few, the powerless, and the often berated: Comcast customer service representatives . Yates sat in on a training class for new reps, sat in on many live calls, and shared the secrets of agents ...
  3 weeks ago

• 10 Confessions Of A Telemarketing Insider [Call Centers]

  
  Consumerist — Authority: 801
  Out of the shadows steps a dark figure, sporting wrinkled khakis, a retractable namebadge, and a headset dangling from his ear. Its the telermarketing insider, and hes going to confess to you how his industry really works and how you can resist and even fight back: From Reddit , spotted by Wisebread : "Ive ...
  4 weeks ago

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