Customer Retention

Welcome to the 'Customer Retention' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Customer Retention'.

Latest blogosphere posts tagged “Customer Retention”

• J.D. Power ranks Mercedes-Benz #1 for customer retention

  
  Autoblog — Authority: 739
  Filed under: Car Buying , Etc. , Mercedes-Benz Thats customer retention, not retentive customers, though Mercedes-Benz could be said to enjoy both. J.D. Power and Associates has been indexing customer retention for seven years, and Mercedes-Benz tops the list in 2009. Power measures how many vehicle buyers ...
  1 day ago

• Businesses derive great benefit from CRM

  
  e-clipsblog — Authority: 123
  Businesses seeking a great return on investment should consider investing in customer relationship management (CRM). This claim follows a study by the Chartered Institute of Marketing (CIM) that found the process is particularly popular among industry professionals.
  4 days ago

• Managing the Exceptions - Using CRM to Salvage Damaged Relationships

  
  E-Commerce Blog — Authority: 152
  Earlier in my career, I covered the telecommunications industry. Nothing better prepared me for a career examining CRM than the sight of enormous corporations with immense customer bases failing to build any kind of relationship with their users and instead resorting to price as their major differentiator. Worse yet ...
  1 week ago

• Gartner Customer Relationship Management Summit

  
  IT EVENT — Authority: 134
  March 16, 2010 to March 17, 2010 Lancaster Hotel , London, UK Actionable Advice and Fresh Ideas and to Initiate, Reinforce and Optimize Your CRM Strategy The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service ...
  2 weeks ago

• Aim Straight for the Heart

  
  FuelNet Daily Tips — Authority: 417
  Do your customers feel the love? Not the ho-hum, check-the-“satisfied”-box-on-the-survey kind of love. We’re talking about the kind of warm-and-fuzzies that inspire spontaneous thank you letters. If your customers aren’t head-over-heels gaga about you, then you’ve got work to do, says Jeanne Bliss, author of ...
  2 weeks ago

• When your ads don’t work, strong customer relations will.

  
  Lawn Care Business Marketing Tips - GopherHaul Blog — Authority: 127
  Finding which lawn care marketing strategy works seems to be a topic of never ending fascination. Everyone seems to be looking for that magic key. Is it flyers? Is it door hangers? If not those two, what else could it be? That is a topic raised at the Gopher Lawn Care Business Forum when one of our members told us ...
  2 weeks ago

• Gin And Corn Chips 11/28/2009: The GNCC Drinking Game

  
  Left Of Center Podcasts — Authority: 124
  Yes, apparently there are certain themes that continually come up during the shows. So much so that if you too a shot each time they did, you’d be perfectly preserved next to King Notuncommon in the Valley Of The Kings. Or not. because we’re just a bunch of schmucks. Loon does want us to refer to him as “The ...
  2 weeks ago

• Fedex Live CS Chat with Angel, Print and Share Screen

  
  VoIP by Association, Ex: DIDX and the Marathon Race — Authority: 118
  I like it. I tried it. Fast resolution of the problem was the result of ability to share screen. Accountability is the result of my ability to print the chat, but I didnt. Angel did a great job. ... browse some of our teams other blogs at http://blogs.didx.net and ...
  2 weeks ago

• The biggest lawn care customer complaints and how they help.

  
  Lawn Care Business Marketing Tips - GopherHaul Blog — Authority: 127
  Have you ever asked your new lawn care customers what their biggest complaint was with previous lawn care service providers? If you don’t you should and if you do, you need to make sure you don’t repeat them. Over time you will likely find your new customers have had similar problems. This information can be very ...
  3 weeks ago

• Social media, meerkats, soap and how to make a great puppet show

  
  RMM — Authority: 407
  For a decent long while now i’ve had a post-it on my desk saying “Social media makes the best puppet show solution”. I mean this and mean it pretty much literally. The puppet in question being he of Compare the Market Meerkat , Aleksandr. Yes, yes yes, i’m coming to the party late and yes, yes, yes, the ...
  3 weeks ago

• 7 Easy Ways to Retain Customers

  
  Women on Business — Authority: 131
  Guest post by Michelle Strassburg (learn more about Michelle at the end of this post) Winning new customers is often easier than keeping them. Not too dissimilar from other types of relationship business or personal you must work hard on the relationship to make sure the other party is content. When it comes to ...
  3 weeks ago

• Manthan gets $15-million second round venture funding

  
  Thaindian News — Authority: 729
  Bangalore, Nov 19 (IANS) Leading software product firm Manthan Systems secured $15 million from three venture capital partners in the second round (series b) of funding, the company said Thursday.Besides the two existing investors - IDG Ventures India and DFJ ePlanet Ventures - Fidelity International has participated ...
  3 weeks ago

• Dr. Drew’s Thursday Sales Rant

  
  Drew Stevens Consulting — Authority: 123
  It is the age of information and knowledge, but it is ironic how lazy many have become. Each day I am amazed over the emails, newsgroups and other electronic media requesting innovative methods to sell. Folks if you or others like you are not making your numbers and seek answers to your selling woes look within! If ...
  3 weeks ago

• Email continues to play large part in small business marketing

  
  BizReport — Authority: 562
  Sometimes it seems like the business world is leaving email behind for new channels such as social media and mobile. But, according to new research from email marketing services provider Campaigner, thats not necessarily the case, particularly among small businesses some of which are yet to embrace the medium.
  3 weeks ago

• Can T-Mobile Get Its Groove Back?

  
  E-Commerce Blog — Authority: 152
  This fall has not been kind to T-Mobile. First, the mobile operator had to account for mountains of lost data that Sidekick customers had stored on the infrastructure of Danger, the Microsoft-owned company that developed the Sidekick device. Then there was the nationwide service outage for millions of U.S. T-Mobile ...
  3 weeks ago

• Bad hummus + Twitter = Free lunch

  
  RMM — Authority: 407
  Leon , the chain of rather charming fast food eateries serving up tasty things for Londoners’ lunches has a branch at the Bluefin Building not more than 5 minutes walk from RMM towers. Naturally I frequent it on a semi-regular basis (heck, that’s a lie, we have their menu pinned up on our notice board…). Anyhoo, ...
  3 weeks ago

• Dr. Drew’s Tuesday Sales Tip

  
  Drew Stevens Consulting — Authority: 123
  Quote of the Day A man can be as great as he wants to be. If you believe in yourself and have the courage, the determination, the dedication, the competitive drive and if you are willing to sacrifice the little things in life and pay the price for the things that are worthwhile, it can be done. – Vince Lombardi ...
  3 weeks ago

• Believe Me, Every Customer Is Important

  
  Jonathan Farrington's Blog — Authority: 468
    It seems that it is not only France where standards of customer care and customer retention have plummeted alarmingly. I just read Tibor Shanto’s post about his experiences at his local Apple store – if it were not so alarming, it would be amusing - Customer Care: The Good, The Bad, and The Ugly II The ...
  4 weeks ago

• Retention is not enough

  
  Steve Yastrow's Blog — Authority: 112
  “Attract and retain customers” I hear this phrase all the time, as if it were an indivisible, and comprehensive, unit.  It assumes that once you acquire a customer the only thing left is to retain that customer. A newsletter I wrote last year, The Apple Farmer , shows why retention is rarely ever enough.  ...
  4 weeks ago

• Drive More Business With Loyalty Cards

  
  World News — Authority: 168
  In todays economic climate, it is getting increasingly difficult for small businesses to gain and retain valuable customers. Many merchants are cutting back on anything they feel is optional, including critical business initiatives like print advertising, promotions, trade show attendance and direct mail. This leaves ...
  4 weeks ago

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