CustomerCentric

Welcome to the 'CustomerCentric' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'CustomerCentric'.

Latest blogosphere posts tagged “CustomerCentric”

• Search Engine Strategies (SES) London 2010 Conference & Expo Announces New Keynote Speaker

  
  Ad Operations Online — Authority: 480
  Avinash Kaushik, Author of Web Analytics 2.0, Co-Founder of Market Motive Inc and Analytics Evangelist for Google, Announced as Keynote Speaker at Search Engine Strategies London 2010LONDON – Incisive Media announced that Avinash Kaushik, author of Web Analytics 2.0, co-founder of Market Motive Inc and analytics ...
  3 days ago

• If your customer falls in the forest of your website

  
  Giraffe Forum — Authority: 402
  If your customers fall in the forest of your website and you don’t hear them scream, did they really make a sound? Yes they did. It was the sound of them clicking on the Back (I’m outta here and I won’t be back) button. I’ve been doing this web thing since 1994 and I still make this awful, most basic mistake. ...
  6 days ago

• Speed on the Web

  
  Giraffe Forum — Authority: 402
  Manage your customers’ time The Web is not free. It charges customers their time. Successful websites deliver the most value for the least time. Google is the benchmark for success on the Web. Google is obsessed with time. Your time. Google is all about helping you find stuff quickly. Practically everything Google ...
  1 week ago

• When new customers get more than old customers!

  
  Customer World — Authority: 100
  I was reading a post by Seth Godin on embracing lifetime value. He mentions in his post on the value of a two year contract for AT& T or Verizon as worth as more than $ 2000 in lifetime value of a customer to them. And he writes asking companies and professionals to embrace this thinking. Its funny and I fail ...
  1 week ago

• Sales force automation provides no competitive advantage.

  
  Michael Maoz — Authority: 110
  Watching the fortunes of the Fortune 500 gyrate in the chaotic machinations of world trade, you have to wonder if there is any advantage to investing in only one leg of a customer strategy. The biggest names in software have been touting sales force automation (SFA) applications for years, and one of the fastest ...
  2 weeks ago

• Driving relevancy in customer communication

  
  Customer World — Authority: 100
  CMO council has come-up with an interesting report that many marketers have faced as consumers themselves - irrelevant communication!   Many of these marketers talk about it but do nothing about it for their own brands or products. Here are some startling facts to think about: While 64 percent of consumers say ...
  2 weeks ago

• Sales pitches guised as conference sessions

  
  bwagy — Authority: 122
  I hate it when people just give sales pitches at conferences. At least respect my intelligence and try to hide it in something that is of value to the audience. People come along to conferences to learn, meet people and catch up on industry changes.  Not to hear the latest pitch of how to buy your product. It’s ...
  2 weeks ago

• Costco, Newark, and NC On Leadership

  
  Customer Experience Matters — Authority: 118
  Before getting on my flight to Madrid, I picked up U.S. News & World Report. It’s not my typical in-flight reading, but the topic caught my attention: America’s Best Leaders 2009 . Here were a few of the highlights from the issue: Jim Sinegal , CEO of Costco, shared his view on employee engagement: “ ...
  2 weeks ago

• 4 Customer Centric Culture Building Blocks

  
  Customer Experience Optimization — Authority: 100
  It’s popular to tout customer-centricity, yet it’s very difficult to consistently demonstrate. The word centric means having a specific thing as the focus of attention and efforts. Customer-centric means that concerns other than the customer’s well-being are in the background while the customer stays in the ...
  2 weeks ago

• Is your iPhone locking you into Pre-adolescence?

  
  Michael Maoz — Authority: 110
  Last night’s flight from Toronto to New York was buffeted by the waning turbulence of Hurricane Ida, but aside from a delay and tumultuous descent, I arrived. It was late, and my aging Blackberry was having a senior moment as I tried to dial the car service to pick me up. Attempts to revive the chipped and graying ...
  3 weeks ago

• Claude Lévi-Strauss: The Bricoleur and the Engineer on Twitter.

  
  Michael Maoz — Authority: 110
  There we have it – Claude Lévi-Strauss passes into history. The man who interpreted myths was himself almost of the stature of myth. I hadn’t thought of him for 30 years and suddenly the newspapers are temporarily aflutter with news of his passing. As I read through the summaries of his works I wondered what ...
  3 weeks ago

• Inside Ritz-Carlton’s Customer-Centric Culture

  
  Customer Experience Matters — Authority: 118
  I just read an interesting interview in Forbes with Simon Cooper , president of the Ritz-Carlton, who provides some insight into Ritz-Carlton’s customer-centric culture. Here are some of Cooper’s remarks: We focus on three fundamentals . First, location–making sure we get absolutely the best location. ...
  3 weeks ago

• AVAILABLE VACANCY AT CUSTOMER-CENTRIC INSURANCE COMPANY, MONDAY 9 NOVEMBER 2009

  
  NIGERIA TOP JOBS and CAREERS BLOG WEBSITE — Authority: 151
  INTERNAL CONTROL EXECUTIVE JOB DETAILS: WE HAVE BEEN RETAINED, TO IDENTIFY HIGH-PERFORMING EXECUTIVES TO HEAD KEY FUNCTIONS IN A HIGH PROFILE, TECHNOLOGY-DRIVEN, CUSTOMER-CENTRIC INSURANCE COMPANY. THIS POSITION REPORTS DIRECTLY TO THE MANAGING DIRECTOR/CEO AND HAS THE RESPONSIBILITY FOR INTERNAL AUDIT AND THE ...
  3 weeks ago

• Business Rules Forum 2009 – Day 1 #brf

  
  JT on EDM — Authority: 123
  Copyright © 2009 James Taylor . Visit the original article at Business Rules Forum 2009 – Day 1 #brf . It’s the end of day 1 of the Business Rules Forum/Enterprise Decision Management Summit and time to write a wrap up post for the day – no live blogging today as I have too much on as track chair to sit ...
  4 weeks ago

• Creating a Customer-Centric Social Media Strategy that Works

  
  Community 2.0 — Authority: 122
  Heres a guest post from Norma Huibregtse on the Customers 1st blog that I thought might be of interest to our community readers. NACCM is currently taking place so make sure to subscribe to the NACCM blog for live updates from the event. Check the post out below.Business owners want to jump on the social media ...
  4 weeks ago

• Does the world need 692 reviews of a four year old ink cartridge?

  
  Michael Maoz — Authority: 110
  All I wanted was to order a replacement cartridge for my ink-swilling HP OfficeJet 5610, standard issue. I went to the site where our company has a corporate account. Nice search feature. But I wonder how much this cartridge costs versus a competitor? Now THAT would be interesting. But 692 reviews of a product that ...
  4 weeks ago

• You Should Follow Me on Twitter

  
  Giraffe Forum — Authority: 402
  The exact words you choose on the Web can have a huge impact on behaviour. Finding the right combination of words takes testing and a focus on the action. Dustin Curtis creates user interfaces. He’s a creative type. I knew that as soon as I visited his website because he uses a black background. That’s very ...
  4 weeks ago

• Data-driven advertising - How do we move it beyond the web?

  
  Customer World — Authority: 100
  I came across an interesting service platform Meme Machine which has interesting customer-focused applications using data. Calling itself reactive advertising Meme Machine defines this platform as: "Reactive advertising is a technology for dynamic customization howdisplay ads look and behave in real-time based ...
  5 weeks ago

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