Dennis Snow
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Welcome to the 'Dennis Snow' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Dennis Snow'.
Latest blogosphere posts tagged “Dennis Snow”
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What Can Paul McCartney Teach About Customer Service?
Dennis Snow Blog —
Authority: 107
A key customer service principle is to “ deliver on the promise of the brand .” Every organization owns a particular brand image in the minds of customers, and anything out of alignment with the brand creates a disconnect and a disappointment for the customer. Imagine, for example checking into a Ritz Carlton ...2 days ago -
What Can Your Business Learn From the Holiday Shopping Season?
Dennis Snow Blog —
Authority: 107
The busiest shopping day of the year, Black Friday, is now behind us. If you were one of the multitudes who braved the crowds, my sympathy is with you. My wife and I long ago decided that since shopping and crowds are two of our least favorite things in life, we would NEVER shop the day after Thanksgiving. But, we ...1 week ago -
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Dennis Snow Blog —
Authority: 107
I want to let you know that the second edition of my book, Unleashing Excellence: The Complete Guide to Ultimate Customer Service , co-authored with Teri Yanovitch, has just been published. You can find it in bookstores or at Amazon.com and BarnesandNoble.com . Teri and I are very excited about the book, as it ...3 weeks ago
