Evan Schuman

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Latest blogosphere posts tagged “Evan Schuman”

  • An NRF StorefrontBacktalk Reader Get-Together?


    StorefrontBacktalkAuthority Authority: 551
    By any chance, are you planning to attend the NRF Bigshow (New York City, January 10-13, 2010)? StorefrontBacktalk would love to arrange a casual get-together with our readers at or near the show, so were trying to determine how many readers are both attending the show and might be interested in connecting with us ...
    19 hours ago
  • A Chilling Reminder Of The Internal Security Threat


    StorefrontBacktalkAuthority Authority: 551
    It’s one of the oldest pieces of security guidance: The biggest threats are always from a company’s employees, not from intruders. But popular perception has never supported this truth because outside intrusions are comparatively highly publicized while internal threats are generally dealt with secretly, with a ...
    19 hours ago
  • Kohl’s, Lowe’s, Staples Start The Black Friday Crashes


    StorefrontBacktalkAuthority Authority: 551
    Black Fridays largest E-tailers kept their pages loading nicely, for the most part, early on Friday (Nov. 27), with only a few chains—specifically Kohls, Lowes, Staples, ToysRUs, Home Depot and Meijer—stumbling. The most significant initial glitches of Black Friday seemed to be owned by Staples and Kohls, though. ...
    4 days ago
  • A&P Opts For 2-Way CRM Strategy With Digital Coupons


    StorefrontBacktalkAuthority Authority: 551
    As the $9.5 billion A&P grocery chain eyes the future of coupons and CRM, its top CRM executive likes what he sees in two-way CRM dataflow but is much less enamored of most mobile approaches. In particular, he points to unacceptably inaccurate barcode scans from phone displays. Don Yee, A&Ps VP of CRM, online ...
    1 week ago
  • Dark For 28 Hours: Burlington’s Web Gambit


    StorefrontBacktalkAuthority Authority: 551
    Leaving online shoppers out in the cold with no warnings or explanations (or coats, if thats what they wanted to buy), Burlington Coat Factory took its Web site offline all day Wednesday (Nov. 18)—plus at least four hours—for a planned outage as the $3.5 billion clothing retailer performed an extensive hardware ...
    1 week ago
  • Out-of-Scope Wishful Thinking


    StorefrontBacktalkAuthority Authority: 551
    Isn’t it wonderful how many security vendors are so altruistic that they leap to the microphone to point out the failings of their industry? Somehow, though, solely to advance reality and context, they volunteer that this particular shortcomings don’t apply to their product or service. That vendor ...
    2 weeks ago
  • Increase Your Information Security IQ


    Information Security ResourcesAuthority Authority: 531
    By Robert Siciliano, Identity Theft Expert Years ago (like 20) a friend was graduating from college and moving away and a bunch of friends were throwing a party for this person. Collectively they asked me if I’d write a small speech as a version of “This is your life”. Stymied as to why they ...
    2 weeks ago
  • The Dangerous Out-Of-Scope PCI Charade


    StorefrontBacktalkAuthority Authority: 551
    In the last few weeks in payment security circles, dominating many discussions has been speculation over what PCI and Visa and others will decide about declaring some kinds of data out-of-scope for PCI purposes. But what has gotten much less attention is what IT execs should do with data that is declared out-of-scope ...
    2 weeks ago
  • Former Best Buy CIO Robert Willett Retires


    StorefrontBacktalkAuthority Authority: 551
    Best Buy on Wednesday (Nov. 11) announced the retirement of one of the industrys most well-known and respected IT leaders, Robert Willett. But the circumstances surrounding the retirement announcement are fueling questions. The 63-year-old Willett has been been at Best Buy since early 2004 and is leaving with the ...
    2 weeks ago
  • If The iPhone Embraces NFC, Will It Be Too Late To Make A Difference?


    StorefrontBacktalkAuthority Authority: 551
    For years, retail efforts with NFC phones have been far from smashing successes, with the technology limping along from trial to trial, the quintessential answer in search of a problem. The latest rumors out of Cupertino suggest that the next-generation iPhone will ship with NFC pre-installed. If true, will this ...
    2 weeks ago
  • $5 Billion Made Selling Virtual Gifts: Is There A Lesson There For Folk Selling Real Gifts?


    StorefrontBacktalkAuthority Authority: 551
    It might be the ultimate in retail technology: A way to make huge profits by selling things that do not need to be acquired, stocked or shipped. But these items—perhaps a diamond-lined color for a virtual pet in an online or a special power in a shared game—are becoming big money. Virtual good sales are projected ...
    2 weeks ago
  • PCI: Maybe It’s Not Just For Card Data Any More


    StorefrontBacktalkAuthority Authority: 551
    With all of the recent fuss about PCI requirements and how to protect payment cards, many companies have opted to take a far too narrow view of data protection. The PCI rules are absolutely designed to only apply to payment cards, but the same common-sense security guidelines will also dramatically help the security ...
    2 weeks ago
  • Heartland Filing Contradicts Its Own Statements About Abandoning Retail Customers


    StorefrontBacktalkAuthority Authority: 551
    Proving that theres never anything so bizarre in payment security circles that some vendor cant upgrade it to surreal, Heartland Payment Systems and VeriFone this week issued dueling news releases. Each accused the other of either stealing intellectual property or trying to abandon Heartlands retail customers. That ...
    3 weeks ago
  • Data Breaches: Reality Vs. Perception


    StorefrontBacktalkAuthority Authority: 551
    In our ongoing saga of retail security “reality versus perception” discussions (Note: Always bet on perception. Reality is a nice guy who, in all fairness, is a loser), the question of whether data breaches are becoming less common keeps cropping up. The answer is straightforward: No, of course they’re not ...
    3 weeks ago
  • Mobile Barcode Scans: Pushed By E-Commerce, But Only Helping In-Store?


    StorefrontBacktalkAuthority Authority: 551
    E-Commerce sites have been pushing a series of mobile applets that can scan barcodes in-store. The idea is that consumers standing in a Target can scan the barcode of an item theyre interested in purchasing and instantly see a list of online sites offering that item, along with its respective prices. In theory, this ...
    3 weeks ago
  • Amazon Plans On Bringing PayPhrase Into Brick-And-Mortars


    StorefrontBacktalkAuthority Authority: 551
    What do Amazon execs have in store for their company’s new PayPhrase payment system ? Apparently, in-store itself. The service today is an interesting means of allowing consumers to, in effect, subdivide their payment authorization so that a child or an employee can make purchases, but with specific dollar limits ...
    3 weeks ago
  • Everybody’s Coupling With Encryption Alliances


    StorefrontBacktalkAuthority Authority: 551
    As the retail industry quickly moves to embrace some kind of tokenization, middle-to-middle encryption or a related scheme to reduce how long card data is lying around retail networks waiting to be stolen, vendor alliances are popping up like crabgrass. (By the way, dont say anything nasty about crabgrass. Its the ...
    4 weeks ago
  • Avaya Learns An Expensive IT Lesson About Transitioning HR Systems


    StorefrontBacktalkAuthority Authority: 551
    Back in the fall of 2002, $5.3 billion software firm Avaya purchased a brand new human resources database and payroll system. At the same time, it hired a new senior systems analyst. That analyst quickly reconsidered his decision and withdrew his acceptance of the position. Due to a problem with the database ...
    4 weeks ago
  • Mattel Stops Toying Around With Channel, Sells Direct


    StorefrontBacktalkAuthority Authority: 551
    As major consumer goods manufacturers add more complexity to their Web sites, the temptation to abandon years of carefully orchestrated channel arrangements is intense. Despite futile resistance from retail partners, most of the largest CG manufacturers have started selling direct. This week, Mattel--the $6 billion ...
    4 weeks ago
  • Editor’s Note: Very Sad News


    StorefrontBacktalkAuthority Authority: 551
    We’re heartbroken to have to report to our readers that our esteemed PCI Columnist, David Taylor, passed away on Tuesday from a sudden heart attack. A private memorial service is being held in New York and Dave’s family is asking for donations to the American Heart Association. Dave spent much of his time ...
    4 weeks ago

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