Evan Schuman

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Latest blogosphere posts tagged “Evan Schuman”

• The Dangerous Out-Of-Scope PCI Charade

  
  StorefrontBacktalk — Authority: 585
  In the last few weeks in payment security circles, dominating many discussions has been speculation over what PCI and Visa and others will decide about declaring some kinds of data out-of-scope for PCI purposes. But what has gotten much less attention is what IT execs should do with data that is declared out-of-scope ...
  2 days ago

• Former Best Buy CIO Robert Willett Retires

  
  StorefrontBacktalk — Authority: 585
  Best Buy on Wednesday (Nov. 11) announced the retirement of one of the industrys most well-known and respected IT leaders, Robert Willett. But the circumstances surrounding the retirement announcement are fueling questions. The 63-year-old Willett has been been at Best Buy since early 2004 and is leaving with the ...
  2 days ago

• If The iPhone Embraces NFC, Will It Be Too Late To Make A Difference?

  
  StorefrontBacktalk — Authority: 585
  For years, retail efforts with NFC phones have been far from smashing successes, with the technology limping along from trial to trial, the quintessential answer in search of a problem. The latest rumors out of Cupertino suggest that the next-generation iPhone will ship with NFC pre-installed. If true, will this ...
  2 days ago

• $5 Billion Made Selling Virtual Gifts: Is There A Lesson There For Folk Selling Real Gifts?

  
  StorefrontBacktalk — Authority: 585
  It might be the ultimate in retail technology: A way to make huge profits by selling things that do not need to be acquired, stocked or shipped. But these items—perhaps a diamond-lined color for a virtual pet in an online or a special power in a shared game—are becoming big money. Virtual good sales are projected ...
  2 days ago

• PCI: Maybe It’s Not Just For Card Data Any More

  
  StorefrontBacktalk — Authority: 585
  With all of the recent fuss about PCI requirements and how to protect payment cards, many companies have opted to take a far too narrow view of data protection. The PCI rules are absolutely designed to only apply to payment cards, but the same common-sense security guidelines will also dramatically help the security ...
  2 days ago

• Heartland Filing Contradicts Its Own Statements About Abandoning Retail Customers

  
  StorefrontBacktalk — Authority: 585
  Proving that theres never anything so bizarre in payment security circles that some vendor cant upgrade it to surreal, Heartland Payment Systems and VeriFone this week issued dueling news releases. Each accused the other of either stealing intellectual property or trying to abandon Heartlands retail customers. That ...
  1 week ago

• Data Breaches: Reality Vs. Perception

  
  StorefrontBacktalk — Authority: 585
  In our ongoing saga of retail security “reality versus perception” discussions (Note: Always bet on perception. Reality is a nice guy who, in all fairness, is a loser), the question of whether data breaches are becoming less common keeps cropping up. The answer is straightforward: No, of course they’re not ...
  1 week ago

• Mobile Barcode Scans: Pushed By E-Commerce, But Only Helping In-Store?

  
  StorefrontBacktalk — Authority: 585
  E-Commerce sites have been pushing a series of mobile applets that can scan barcodes in-store. The idea is that consumers standing in a Target can scan the barcode of an item theyre interested in purchasing and instantly see a list of online sites offering that item, along with its respective prices. In theory, this ...
  1 week ago

• Amazon Plans On Bringing PayPhrase Into Brick-And-Mortars

  
  StorefrontBacktalk — Authority: 585
  What do Amazon execs have in store for their company’s new PayPhrase payment system ? Apparently, in-store itself. The service today is an interesting means of allowing consumers to, in effect, subdivide their payment authorization so that a child or an employee can make purchases, but with specific dollar limits ...
  1 week ago

• Everybody’s Coupling With Encryption Alliances

  
  StorefrontBacktalk — Authority: 585
  As the retail industry quickly moves to embrace some kind of tokenization, middle-to-middle encryption or a related scheme to reduce how long card data is lying around retail networks waiting to be stolen, vendor alliances are popping up like crabgrass. (By the way, dont say anything nasty about crabgrass. Its the ...
  2 weeks ago

• Avaya Learns An Expensive IT Lesson About Transitioning HR Systems

  
  StorefrontBacktalk — Authority: 585
  Back in the fall of 2002, $5.3 billion software firm Avaya purchased a brand new human resources database and payroll system. At the same time, it hired a new senior systems analyst. That analyst quickly reconsidered his decision and withdrew his acceptance of the position. Due to a problem with the database ...
  2 weeks ago

• Mattel Stops Toying Around With Channel, Sells Direct

  
  StorefrontBacktalk — Authority: 585
  As major consumer goods manufacturers add more complexity to their Web sites, the temptation to abandon years of carefully orchestrated channel arrangements is intense. Despite futile resistance from retail partners, most of the largest CG manufacturers have started selling direct. This week, Mattel--the $6 billion ...
  2 weeks ago

• Editor’s Note: Very Sad News

  
  StorefrontBacktalk — Authority: 585
  We’re heartbroken to have to report to our readers that our esteemed PCI Columnist, David Taylor, passed away on Tuesday from a sudden heart attack. A private memorial service is being held in New York and Dave’s family is asking for donations to the American Heart Association. Dave spent much of his time ...
  2 weeks ago

• CVS Launches A Loyalty Card Program For Shopping Bags

  
  StorefrontBacktalk — Authority: 585
  Many retail chains today incentivize customers to use their own reusable shopping bags, often giving the customers immediate cash back for every bag used. But the $88 billion 7,000-store CVS pharmacy chain opted for a slightly more complicated approach, issuing special bag loyalty cards to customers who would attach ...
  2 weeks ago

• What Should You Do After The Breach?

  
  StorefrontBacktalk — Authority: 585
  There is no shortage of advice on ways to try and prevent a data breach. But if it happens to you, do you have a plan of precisely what to do after the fact? Very few retailers do. Lots of complicating factors exist, such as the probability that the breach will be discovered many months after it ended, plus the fact ...
  2 weeks ago

• U.S. Govt. Report: The Flu May Cause E-Commerce Site Outages

  
  StorefrontBacktalk — Authority: 585
  Weve heard of viruses threatening computer networks, but the actual flu? As if retailers needed another reason to worry about this years holiday season, a new report from the U.S. Government Accountability Office (GAO) is predicting that the flu could cause major slowdowns and possibly outages with E-Commerce sites ...
  2 weeks ago

• Retail Data Breach Victim Rolls Back The Tech Clock

  
  StorefrontBacktalk — Authority: 585
  One of the longstanding problems with retail security is that the best advice for retailers comes from experts in the field. And those people often work for the vendors that sell security products and services. Retail, therefore, has developed a culture of handling security problems by purchasing more security ...
  3 weeks ago

• Taking Mobile Strategies Seriously

  
  StorefrontBacktalk — Authority: 585
  As M-Commerce and mobile payment become must-have technologies, chains are just now seriously exploring various strategies. What role will—should?—interchange play in the mobile playground of, say, 2012? Carriers and handset manufacturers are going to demand a role, and banks may squeeze out the card brands. But ...
  3 weeks ago

• Tokenization, Meet Account Updater

  
  StorefrontBacktalk — Authority: 585
  Some six years after both MasterCard and Visa enabled retailers to automatically update credit card information—a capability that many chains never opted to use—Cybersource on Monday (Oct. 19) said that it is automating that process for its customers but added a nice twist: It would automatically update the tokens ...
  3 weeks ago

• Gartner: The Biggest Retail IT Headache To Be Social Networks

  
  StorefrontBacktalk — Authority: 585
  As is apparently required by law, all of the big technology think-tanks at this time of year start making their 2010 predictions, and Gartners certainly not one to be left out. So we reached out to Gartners retail technology mastermind, Jeff Roster, to get his take on how his companys Top Ten list of tech areas speaks ...
  3 weeks ago

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