IT Service Management

Welcome to the 'IT Service Management' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'IT Service Management'.

Latest blogosphere posts tagged “IT Service Management”

• Capability & process maturity: the antithesis of Lean?

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 150
  Ive had a nagging thought lately... are Lean and CMM (& its derivations), antitheses? An absurd thought on the surface perhaps, especially since they share common roots in quality management philosophy, and a simple Google search on Lean + CMMI...Related posts: Meditations on Lean for IT Entity lifecycles ...
  1 day ago

• How not to do Lean IT

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 150
  Lean IT is headed up the hype cycle. Its going to be interesting. I fear that the fundamental lessons of Lean will be trivialized into mere "process" improvement, with "process" translated into well known ITIL practices like Change Management. Was...Related posts: Meditations on Lean for IT Capability & ...
  1 day ago

• ZapThink explores the four stages of SOA governance that lead to business agility

  
  Dana Gardner's BriefingsDirect — Authority: 121
  This guest post comes courtesy of Jason Bloomberg , managing partner at ZapThink . By Jason Bloomberg F or several years now, ZapThink has spoken about SOA governance “in the narrow” vs. SOA governance” in the broad.” SOA governance in the narrow refers to governance of the SOA initiative, and ...
  1 week ago

• ITSM ambiguities: lifecycle vs. transaction; system vs. service

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 150
  Apologies all for long absence. Someday Ill tell the tales. But not today. Twitter is increasingly useful lately, for pointers to current IT Service Management (ITSM) discussion & many other topics. A couple lines of inquiry have me feeling contrarian,...Related posts: Entity lifecycles & ITSM process ...
  1 week ago

• Paglo Integration Simplifies IT Service Management

  
  Zendesk Blog — Authority: 121
  Zendesk is used by our many customers in many different environments. We have customers using Zendesk for large scale consumer support operations, like e.g. Twitter, customers using Zendesk to support business customers or partners, and we have a bunch of customers using Zendesk for internal or external IT help desks. ...
  2 weeks ago

• Role of governance plumbed in Nov. 10 webinar on managing hybrid and cloud computing types

  
  Dana Gardner's BriefingsDirect — Authority: 121
  I ‘ll be joining John Favazza , vice president of research and development at WebLayers , on Nov. 10 for a webinar on the critical role of governance in managing hybrid cloud computing environments. The free, live webinar begins at 2 p.m. EDT. Register at https://www2.gotomeeting.com/register/695643130 . ...
  3 weeks ago

• HP takes converged infrastructure a notch higher with new data warehouse appliance

  
  Dana Gardner's BriefingsDirect — Authority: 121
  H ewlett-Packard (HP) on Wednesday announced new products , solutions and services that leaves the technology packaging to them, so users don’t have to. HP Neoview Advantage, HP Converged Infrastructure Architecture, and HP Converged Infrastructure Consulting Services are designed to help organization s drive ...
  3 weeks ago

• Survey: Virtualization and physical infrastructures need to be managed in tandem

  
  Dana Gardner's BriefingsDirect — Authority: 121
  I f your company uses test and development infrastructures as a proving ground for shared services, virtualization and private cloud environments, you’re not alone. More companies are moving in that direction, according to a Taneja Group survey. Yet underlying the use of the newer infrastructure approaches ...
  3 weeks ago

• Youll be far better off in a future without enterprise software

  
  Dana Gardner's BriefingsDirect — Authority: 121
  This guest post comes courtesy of Ronald Schmelzer , senior analyst at ZapThink . By Ronald Schmelzer T he conversation about the role and future of enterprise software is a continuous undercurrent in the service oriented architecture (SOA) conversation. Indeed, ZapThink’s been talking about the ...
  3 weeks ago

• Technical, economic incentives mount around seeking alternatives to mainframe applications

  
  Dana Gardner's BriefingsDirect — Authority: 121
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download a copy. Learn more. Sponsor: Hewlett-Packard . T his podcast completes a series of three to examine Application Transformation : Getting to the Bottom Line. Through panel discussions ...
  3 weeks ago

• Separating core from context brings high returns in legacy application transformation

  
  Dana Gardner's BriefingsDirect — Authority: 121
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download the transcript. Learn more. Sponsor: Hewlett-Packard . T his podcast is the second in a series of three to examine Application Transformation : Getting to the Bottom Line. Through panel ...
  4 weeks ago

• Linthicums latest book: How SOA and cloud intersect for enterprise productivity benefits

  
  Dana Gardner's BriefingsDirect — Authority: 121
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Download a transcript. Charter Sponsor: Active Endpoints . Also sponsored by TIBCO Software . W elcome to the latest BriefingsDirect Analyst Insights Edition, Volume 45. This periodic discussion and dissection of IT infrastructure related ...
  4 weeks ago

• Application transformation case study targets enterprise bottom line with eye-popping ROI

  
  Dana Gardner's BriefingsDirect — Authority: 121
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download a copy. Learn more. Sponsor: Hewlett-Packard . T his podcast is the first in the series of three to examine Application Transformation : Getting to the Bottom Line. Through a case study, ...
  4 weeks ago

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