IT Service Management

Welcome to the 'IT Service Management' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'IT Service Management'.

Latest blogosphere posts tagged “IT Service Management”

• Fujitsu ascends to new cloud offerings, expands data center to cover enterprises and ISVs

  
  Dana Gardner's BriefingsDirect — Authority: 412
  M any companies are intrigued by the potential cost savings and agility promised by cloud computing , but a lot of those are unsure about how to get in and when, as well as how . Fujitsu is rising to the occasion with end-to-end cloud services designed to help both enterprises and independent software vendors ...
  1 day ago

• BriefingsDirect analysts unpack the psychology of project management via Pragmatic Enterprise 2.0 and SOA

  
  Dana Gardner's BriefingsDirect — Authority: 412
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Read a full transcript or  download a copy. Charter Sponsor: Active Endpoints . Also sponsored by TIBCO Software . Special offer: Download a free, supported 30-day trial of Active Endpoint’s ActiveVOS at www.activevos.com/insight ...
  6 days ago

• Upside case study report shows connections between BPM and security best practices

  
  Dana Gardner's BriefingsDirect — Authority: 412
  This guest post comes courtesy of David A. Kelly , principal analyst at Upside Research . By David A. Kelly N ot only are today’s IT environments more complex than ever before, but the current economic climate is making it more difficult for IT organizations to easily and cost-effectively meet ...
  1 week ago

• Quotes

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  This will be a living post to collect useful quotes and citations. ----------- "An information shortage in service is equivalent to material shortage in manufacturing." George, Michael L.. Lean Six Sigma for Service : How to Use Lean Speed and...Related posts: Services and applications ITSM ambiguities: lifecycle ...
  1 week ago

• Capability & process maturity: the antithesis of Lean?

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Ive had a nagging thought lately... are Lean and CMM (& its derivations), antitheses? An absurd thought on the surface perhaps, especially since they share common roots in quality management philosophy, and a simple Google search on Lean + CMMI...Related posts: Meditations on Lean for IT Entity lifecycles ...
  1 week ago

• How not to do Lean IT

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Lean IT is headed up the hype cycle. Its going to be interesting. I fear that the fundamental lessons of Lean will be trivialized into mere "process" improvement, with "process" translated into well known ITIL practices like Change Management. Was...Related posts: Meditations on Lean for IT Capability & ...
  1 week ago

• ZapThink explores the four stages of SOA governance that lead to business agility

  
  Dana Gardner's BriefingsDirect — Authority: 412
  This guest post comes courtesy of Jason Bloomberg , managing partner at ZapThink . By Jason Bloomberg F or several years now, ZapThink has spoken about SOA governance “in the narrow” vs. SOA governance” in the broad.” SOA governance in the narrow refers to governance of the SOA initiative, and ...
  3 weeks ago

• ITSM ambiguities: lifecycle vs. transaction; system vs. service

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Apologies all for long absence. Someday Ill tell the tales. But not today. Twitter is increasingly useful lately, for pointers to current IT Service Management (ITSM) discussion & many other topics. A couple lines of inquiry have me feeling contrarian,...Related posts: Entity lifecycles & ITSM process ...
  3 weeks ago

• Paglo Integration Simplifies IT Service Management

  
  Zendesk Blog — Authority: 418
  Zendesk is used by our many customers in many different environments. We have customers using Zendesk for large scale consumer support operations, like e.g. Twitter, customers using Zendesk to support business customers or partners, and we have a bunch of customers using Zendesk for internal or external IT help desks. ...
  4 weeks ago

• Role of governance plumbed in Nov. 10 webinar on managing hybrid and cloud computing types

  
  Dana Gardner's BriefingsDirect — Authority: 412
  I ‘ll be joining John Favazza , vice president of research and development at WebLayers , on Nov. 10 for a webinar on the critical role of governance in managing hybrid cloud computing environments. The free, live webinar begins at 2 p.m. EDT. Register at https://www2.gotomeeting.com/register/695643130 . ...
  4 weeks ago

• HP takes converged infrastructure a notch higher with new data warehouse appliance

  
  Dana Gardner's BriefingsDirect — Authority: 412
  H ewlett-Packard (HP) on Wednesday announced new products , solutions and services that leaves the technology packaging to them, so users don’t have to. HP Neoview Advantage, HP Converged Infrastructure Architecture, and HP Converged Infrastructure Consulting Services are designed to help organization s drive ...
  5 weeks ago

• Survey: Virtualization and physical infrastructures need to be managed in tandem

  
  Dana Gardner's BriefingsDirect — Authority: 412
  I f your company uses test and development infrastructures as a proving ground for shared services, virtualization and private cloud environments, you’re not alone. More companies are moving in that direction, according to a Taneja Group survey. Yet underlying the use of the newer infrastructure approaches ...
  5 weeks ago

• Youll be far better off in a future without enterprise software

  
  Dana Gardner's BriefingsDirect — Authority: 412
  This guest post comes courtesy of Ronald Schmelzer , senior analyst at ZapThink . By Ronald Schmelzer T he conversation about the role and future of enterprise software is a continuous undercurrent in the service oriented architecture (SOA) conversation. Indeed, ZapThink’s been talking about the ...
  5 weeks ago

• Technical, economic incentives mount around seeking alternatives to mainframe applications

  
  Dana Gardner's BriefingsDirect — Authority: 412
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download a copy. Learn more. Sponsor: Hewlett-Packard . T his podcast completes a series of three to examine Application Transformation : Getting to the Bottom Line. Through panel discussions ...
  5 weeks ago

• Separating core from context brings high returns in legacy application transformation

  
  Dana Gardner's BriefingsDirect — Authority: 412
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download the transcript. Learn more. Sponsor: Hewlett-Packard . T his podcast is the second in a series of three to examine Application Transformation : Getting to the Bottom Line. Through panel ...
  5 weeks ago

• Linthicums latest book: How SOA and cloud intersect for enterprise productivity benefits

  
  Dana Gardner's BriefingsDirect — Authority: 412
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Download a transcript. Charter Sponsor: Active Endpoints . Also sponsored by TIBCO Software . W elcome to the latest BriefingsDirect Analyst Insights Edition, Volume 45. This periodic discussion and dissection of IT infrastructure related ...
  6 weeks ago

• Application transformation case study targets enterprise bottom line with eye-popping ROI

  
  Dana Gardner's BriefingsDirect — Authority: 412
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . View a full transcript or download a copy. Learn more. Sponsor: Hewlett-Packard . T his podcast is the first in the series of three to examine Application Transformation : Getting to the Bottom Line. Through a case study, ...
  6 weeks ago

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