IT Service Management

Welcome to the 'IT Service Management' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'IT Service Management'.

Latest blogosphere posts tagged “IT Service Management”

• Why Self Service Provisioning is Integral to your IT Service Management Strategy

  
  CIO - Blogs and Discussion - — Authority: 144
  Automating and delegating to business users common IT tasks that would normally require IT support is an Intrical party of your IT strategy because it not only increases services to the business, but read more
  4 days ago

• Software development is product development

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  "Software development is not like building bridges! Its not like a shop floor! It can never be a factory! It doesnt follow a process! Its an art! A craft! Poetry!" Variations on the above are frequent in the world of...Related posts: Services and applications Charlie Betz on RunAs Radio Implementing Metrics ...
  5 days ago

• HPs Cloud Assure for Cost Control allows elastic capacity planning to better manage cloud-based services

  
  Dana Gardner's BriefingsDirect — Authority: 415
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Learn more . Read a full transcript , or download a copy. Sponsor: Hewlett-Packard . T oday’s podcast discussion focuses on the economic benefits of cloud computing — of how to use cloud-computing models and methods to control IT ...
  5 days ago

• Don’t miss my TDAN article

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  Just realized I never posted a pointer to my new TDAN article "Lean IT Value Streams: An Entity Lifecycle Approach" here. The article attempts to lay out an entity lifecycle based framework for defining IT value streams. Its terse and...Related posts: IT Lifecycle Value Metrics An excellent article on discovery ...
  6 days ago

• Project good, maintenance bad? A contrarian view.

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  In the quest for IT value, a commonly cited figure is that projects (new functionality) consume a mere 25% or so of IT spending, while "maintenance" consumes the balance. This is argued by many (including me, in the 1st edition...Related posts: Helge Scheil on ERP4IT Systems dynamics: a challenge to ...
  1 week ago

• Careful advance planning averts costly snafus in data center migration projects

  
  Dana Gardner's BriefingsDirect — Authority: 415
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Read a full transcript of the podcast, or download a copy . Learn more. Sponsor: Hewlett-Packard . T he crucial migration phase when moving or modernizing data centers can make or break the success of these complex undertakings. Much ...
  1 week ago

• Craig Larman discounts Critical Chain

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  There is an interesting Lean IT debate shaping up. Most followers of Lean are familiar with Eli Goldratt, the widely respected author of The Goal. Goldratt has gone on to write a number of other well known books, including one...Related posts: Critical Chain Benefits From Traditional PM Meditations on Lean for IT ...
  1 week ago

• Executive interview: HPs Robin Purohit on how CIOs can contain IT costs while spurring innovation payoffs

  
  Dana Gardner's BriefingsDirect — Authority: 415
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Read a full transcript or download a copy. Learn more. Sponsor: Hewlett-Packard . T he latest BriefingDirect podcast delivers an executive interview with Robin Purohit , Vice President and General Manager for HP Software and Solutions . ...
  1 week ago

• Early thoughts on IBM buying Lombardi: Keep it simple

  
  Dana Gardner's BriefingsDirect — Authority: 415
  This guest post comes courtesy of Tony Baer’s OnStrategies blog . Tony is a senior analyst at Ovum . By Tony Baer T his has been quite a busy day, having seen IBM’s announcement come over the wire barely after the alarm went off. Lombardi has always been the little business process management (BPM) ...
  1 week ago

• New HP offerings enable telcos to deliver more safe cloud services fast

  
  Dana Gardner's BriefingsDirect — Authority: 415
  Hewlett-Packard (HP) has significantly elevated its efforts to become an indispensable full-service supplier to cloud computing aspirants, especially telecommunications, mobile and Internet service providers. At Software Universe in Hamburg , Germany, HP today announced three new offerings designed to enable ...
  1 week ago

• Fujitsu ascends to new cloud offerings, expands data center to cover enterprises and ISVs

  
  Dana Gardner's BriefingsDirect — Authority: 415
  M any companies are intrigued by the potential cost savings and agility promised by cloud computing , but a lot of those are unsure about how to get in and when, as well as how . Fujitsu is rising to the occasion with end-to-end cloud services designed to help both enterprises and independent software vendors ...
  2 weeks ago

• BriefingsDirect analysts unpack the psychology of project management via Pragmatic Enterprise 2.0 and SOA

  
  Dana Gardner's BriefingsDirect — Authority: 415
  Listen to the podcast . Find it on iTunes/iPod and Podcast.com . Read a full transcript or  download a copy. Charter Sponsor: Active Endpoints . Also sponsored by TIBCO Software . Special offer: Download a free, supported 30-day trial of Active Endpoint’s ActiveVOS at www.activevos.com/insight ...
  3 weeks ago

• Upside case study report shows connections between BPM and security best practices

  
  Dana Gardner's BriefingsDirect — Authority: 415
  This guest post comes courtesy of David A. Kelly , principal analyst at Upside Research . By David A. Kelly N ot only are today’s IT environments more complex than ever before, but the current economic climate is making it more difficult for IT organizations to easily and cost-effectively meet ...
  3 weeks ago

• Quotes

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  This will be a living post to collect useful quotes and citations. ----------- "An information shortage in service is equivalent to material shortage in manufacturing." George, Michael L.. Lean Six Sigma for Service : How to Use Lean Speed and...Related posts: Services and applications ITSM ambiguities: lifecycle ...
  3 weeks ago

• Capability & process maturity: the antithesis of Lean?

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  Ive had a nagging thought lately... are Lean and CMM (& its derivations), antitheses? An absurd thought on the surface perhaps, especially since they share common roots in quality management philosophy, and a simple Google search on Lean + CMMI...Related posts: Meditations on Lean for IT Entity lifecycles ...
  4 weeks ago

• How not to do Lean IT

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 147
  Lean IT is headed up the hype cycle. Its going to be interesting. I fear that the fundamental lessons of Lean will be trivialized into mere "process" improvement, with "process" translated into well known ITIL practices like Change Management. Was...Related posts: Meditations on Lean for IT Capability & ...
  4 weeks ago

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