Incident Management

Welcome to the 'Incident Management' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Incident Management'.

Latest blogosphere posts tagged “Incident Management”

• Federal Computer Week - Discussion of ITIL and EA

  
  User-Centric Enterprise Architecture — Authority: 110
  Services listed under ITIL and enterprise architecture models are different in nature, said Andy Blumenthal, chief technology officer at the Bureau of Alcohol, Tobacco, Firearms and Explosives, who did not speak on behalf of the agency. “When we talk about services in an EA context, we refer to those that are ...
  3 days ago

• Everbridge launches web platform for citizen alerts

  
  Family Learning Center — Authority: 164
  [IMG: http://www.family-learning-center.com/wp-content/plugins/wp-o-matic/cache/f1ef2_ever.bmp]
  3 days ago

• Everbridge launches web platform for citizen alerts (via postie)

  
  Gadget Reviews — Authority: 157
  Bookmark this categoryThe ability to predict natural disasters and other emergencies is far from a reality. Which is why Glendale based Everbridge, a provider of emergency notification systems, has launched the Everbridge SmartGIS system. The company, which was founded in 2002, says the web-based platform is ...
  3 days ago

• Incident Preparation

  
  Windows Incident Response — Authority: 415
  In the course of my work, I will often encounter a customers computer security incident response plan, or CSIRP ... often , not always. In some cases, it may be that the customer had a CSIRP, and simply wanted validation of the plan and their processes, or a gap analysis . However, in most cases, responders such ...
  1 week ago

• TechEd EMEA 2009: Demo of using SCSM, SCOM, SCVMM to Manage LOB Apps

  
  System Center Service Manager — Authority: 450
  Here is the video capture of the demonstration that Kenon Owens did at TechEd EMEA demonstrating how you can use System Center Service Manager, Operations Manager, and Virtual Machine Manager together to manage a line of business application. In this demonstration you can see the same "HRWeb" distributed app designed ...
  1 week ago

• Overview of Problem Management in Service Manager

  
  System Center Service Manager — Authority: 450
  The objective of Problem Management is to resolve the underlying root cause of incidents and consequently prevent incidents from recurring [ITIL]. Proactive Problem Management aims to identifying and solving Problems and Known Errors before the incidents occur. The Problem Management Process Management Pack ...
  4 weeks ago

• Implementing Sample Helpdesk Scenario in Incident Management - 2

  
  System Center Service Manager — Authority: 450
  This post is the second in the series of implementing a sample helpdesk scenario in Service Manager. Please refer to this earlier post for details on configuring Incident Management             Implementing Sample Helpdesk Scenario in Incident Management - 1   I’ll recap the sample ...
  4 weeks ago

• Implementing Sample Helpdesk Scenario in Incident Management - 1

  
  System Center Service Manager — Authority: 450
  My earlier post provides a high level overview of Incident Management in Service Manager . I also recommend reading on MOF and ITIL procesess.   The best way to learn about Incident Management in Service Manager is going through a real life scenario.   I have outlined a scenario here that was ...
  4 weeks ago

• Map Leading Business Performance Indicators to Availability Risk Indicators to Get BCM Program Commitment

  
  Roberta Witty — Authority:
  Getting management attention and investment commitment for BCM can be hard. Linking key performance indicators to key risk indicators for resilience is an effective approach for communicating to business management the value of business continuity and resilience management, so that business management takes ownership ...
  6 weeks ago

• DHS Announces Three Proposed Standards for PS-Prep – Will Your Firm Get Certified?

  
  Roberta Witty — Authority:
  The need for supply chain resilience could push still-unready organizations to attain business continuity management program certifications. Monitor the PS-Prep program and associated standards to ensure you are prepared.   On 15 October 2009, the U.S. Department of Homeland Security ( DHS ) announced three ...
  6 weeks ago

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