Jackie Huba
Tag details
Welcome to the 'Jackie Huba' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Jackie Huba'.
Latest blogosphere posts tagged “Jackie Huba”
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Kicking out unwanted customers
Church of the Customer Blog —
Authority: 108
"Dont talk during the movie or we will take your ass out." If youve been to an Alamo Drafthouse, the movie theater chain in Austin, Texas, then youve seen that semi-serious warning couched in a fun "public service announcement" before a movie showing. Theater founder Tim League knows that talkers mar the ...1 week ago -
Twitter: the killer app for customer service
Church of the Customer Blog —
Authority: 108
"Hello, this is Sam Kaufman from the AT&T Internet Executive Office, and I am calling about your tweets." Thats what I heard yesterday after posting a few tweets about my less-than-stellar customer service experience with an AT&T DSL technical support rep. The rep was trying to diagnose my DSL problems and ...2 weeks ago -
Fees are penalties. Always.
Church of the Customer Blog —
Authority: 108
Its a wonder why some businesses cant grasp this. Consider the U.S. airlines last month : Southwest reported an 8.8% increase in revenue passenger miles. Its load factor, the percentage of seats that were filled, increased 11% from a year ago, to 74.7% — a big increase for amonth in which schools reopen and ...3 weeks ago -
4 questions with author Jeanne Bliss
Church of the Customer Blog —
Authority: 108
What makes the difference between having customers who like you and customers who love you? Many businesses are admired, but only an elite few have passionate, loyal, vocal fans. The kind of customers who not only come back time and time again, but rave to friends, family, and even strangers. Jeanne Bliss has been ...3 weeks ago
