32 posts tagged OnState

The party is still going on, but here are some shots from the early evening festivities at White on State. More details to follow in Amanda’s Schurr’s gossip column in next week’s Creative Loafing. Pick it up Wednesday and turn inside the back page to read “The Morning After.”

source: http://www.nashvillecitypaper.com/news.php?viewStory=60260 Gov. Phil Bredesen is proposing buyouts for state workers to help balance the state budget while Finance Commissioner Dave Goetz calls a counter-proposal to spend rainy day funds and save jobs 'fiscal insanity.' File State employees,

The unease over the potential looming bloodbath in the fall elections has recently bloomed into all out panic for Republicans nationwide. That said, Christine Jennings, the Democrat running to unseat first-term U.S. Representative Republican Vern Buchanan here in Sarasota, is poised to pick up a major endorsement from the Sarasota Classified/Teachers Organization on Monday.

I got quite a response to the article on Onstate. One of the interesting things was a case study of Onstate being used at B4 Consulting. I found it quite interesting, as to me it illustrates the similarities with how organisations have bought Webex for web conferencing and in future they might buy contact centre.

I wrote a couple of posts ago about what might be the future of the call centre in "The future of contact centre - Google, Salesforce, Skype & Microsoft". I was very interested to find from feedback that I had perhaps been too modest in my predictions. I'm grateful for feedback that introduced me to Onstate.

OnState has been the pioneer in providing full service call center solutions that not only employ Skype's various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities.

OnState has been the pioneer in providing full service call center solutions that not only employ Skype's various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities.

OnState has been the pioneer in providing full service call center solutions that not only employ Skype's various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities.

OnState has been the pioneer in providing full service call center solutions that not only employ Skype's various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities.

I always find it fascinating to read about companies that take standard Skype and add additional features that make it a great solution for various business processes beyond just VoIP. One such company is OnState, the creator of OnState ACD for Skype, which adds ACD & call center functionality to Skype.