Social CRM

Welcome to the 'Social CRM' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Social CRM'.

Latest blogosphere posts tagged “Social CRM”

• Finding: Social CRM Vendors Don’t Walk The Talk

  
  Web Strategy by Jeremiah — Authority: 629
  I first posted this on the Destination CRM blog , thanks to Josh Weinberger @kitson. Surveying the Social CRM Industry Business partner Ray Wang (focused on enterprise strategy) and myself (customer strategy) of the Altimeter Group is undergoing a major project for a client in the nascent Social CRM arena. ...
  10 hours ago

• CRM Forecast 2009: Looking Back - Not Bad, Not Great

  
  PGreenblog — Authority: 402
  Were heading into that inevitable year end, "lets forecast the next year so that we can all be proven ridiculously wrong" state that we pundit types all end up in. Thats only one level less than... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light ...
  11 hours ago

• Tools to manage your social media conversations

  
  Solvis Consulting, LLC — Authority: 107
  Jose Corona, Solvis Mexico Director, was a speaker at this years MundoContact CRM Conference in Mexico City. Jose spoke about how to turn conversations into transactions using tools like Radian6 , Salesforce.com , Twitter and Facebook . Here is his presentation in Spanish. Social Crm Mundo Contact 09 View more ...
  2 days ago

• The CRM Playaz Invade Hubspot TV...a #SCRM Reality TV Experiment

  
  Brent's Social CRM Blog — Authority: 107
  Paul Greenberg and I will be up in Boston Monday and Tuesday (Dec 7-8) to check out the SAP Influencer Conference. So while were up there were going to storm the offices of Hubspot , takeover their studios and do a live video edition of The CRM Playaz. Now I already know what youre thinking - Monday is December 7th, ...
  3 days ago

• Mark your calendars - Social Media and CRM seminars in 2010 #mexico

  
  Solvis Consulting, LLC — Authority: 107
  Social Media Latam Conference February 3rd & 4th For information go to www.smlatam.com Social CRM Seminar February 25th May 27th CRM Certification April 28th & 29th For information about our Social CRM Seminar and CRM Certification go here.
  3 days ago

• Social Media Poll Results: Ad Hoc Trumps Structured Plans

  
  CRM Outsiders — Authority: 120
  I have been posting monthly polls on the blog and through Tweetpoll. Last month I asked readers about their social media engagement strategies. Now, it may seem a bit like using a stacked deck in using social media like blogs and Twitter to ask about social CRM strategies…however the results were pretty varied. ...
  5 days ago

• A New Must-Read for any SugarCRM Developer or User

  
  CRM Outsiders — Authority: 120
  One of our own Sugar experts, John Mertic, has placed all the knowledge of SugarCRM he has acquired over the years into a great application guidebook . The book is a must read for anyone looking to leverage the Sugar platform for any number of reasons. End users can get a better idea of how the product operates, ...
  6 days ago

• There is no Excuse Not to be Deploying CRM

  
  CRM Outsiders — Authority: 120
  I had an interesting IM conversation with Sugar associate Mitch Lieberman based on a blog post he wrote the other day. The post was around CRM complexity – but what sparked my imagination was a point in somewhat the opposing direction. Yes, technology can be complex and at times frustrating. And in years past, ...
  6 days ago

• Deliverability Forum: Razorfish

  
  Bronto Blog — Authority: 458
  Continuing the blog post series “Email Industry Experts Speak Out,” (see posts from FTC and Pivotal Veracity ) today I’m asking Whitney Hutchinson , Group Director, Strategy and Account Services at Razorfish to contribute her thoughts on many factors that affect email marketing and questions about the ...
  6 days ago

• Social Identity Tracking – Beyond “Googling”

  
  CRM Outsiders — Authority: 120
  A lot of us here at SugarCRM have been following the social media craze from different angles. Some are following with great interest, some with enthusiasm, and others with a touch of practical skepticism. I think I may fall into all camps. We had an email discussion around some new social media tools over the ...
  1 week ago

• Improving the Customer Experience One Community at a Time

  
  Brent's Social CRM Blog — Authority: 107
  My latest column for Inc.com is up - It Takes A Community to Raise a Customer...and a Small Business . Community relationship management is the key to customer relationship management in the Social Age, which I guess is why so much focus is directed at Social CRM right now. I wrote about community relationship ...
  1 week ago

• Gartner Customer Relationship Management Summit

  
  IT EVENT — Authority: 437
  March 16, 2010 to March 17, 2010 Lancaster Hotel , London, UK Actionable Advice and Fresh Ideas and to Initiate, Reinforce and Optimize Your CRM Strategy The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service ...
  1 week ago

• Congreso Internacional CRM México 2009 - Next Week! #crmlatam

  
  Solvis Consulting, LLC — Authority: 107
  via mundo-contact.com Next week is Mundo-Contacts CRM evento in Mexico. Solvis is a sponsor. Jesus Hoyos will giving a workshop about Social CRM and Jose Corona will be talking about how to turn conversations into transactions with social media tools like Radian6 and Salesforce.com But Solvis recommends you go ...
  1 week ago

• The Future of Sales is Social (the rise of social CRM)

  
  Trends in the Living Networks — Authority: 485
  Last week I did the keynote presentation in a webinar run by ITNews and Oracle on How to spark sales using social media apps . My presentation was titled The Future of Sales is Social . The slides are below, and you can listen to the on demand webinar here (registration required). Keynote: The Future of Sales ...
  1 week ago

• Quicktake: Extend LinkedIn’s Community To Your Website

  
  Web Strategy by Jeremiah — Authority: 629
  I was briefed as an analyst by Adam Nash , LinkedIn’s Vice President, Search & Platform Products to learn about today’s announcement around opening their network as a platform. Announcement: Access LinkedIn Data From Other Locations Using The LinkedIn Platform Starting today, developers worldwide can ...
  2 weeks ago

• Sales force automation provides no competitive advantage.

  
  Michael Maoz — Authority: 110
  Watching the fortunes of the Fortune 500 gyrate in the chaotic machinations of world trade, you have to wonder if there is any advantage to investing in only one leg of a customer strategy. The biggest names in software have been touting sales force automation (SFA) applications for years, and one of the fastest ...
  2 weeks ago

• SugarCRM’s “Behind the Smokescreen” Campaign – a Huge Success

  
  CRM Outsiders — Authority: 120
  Wow. That is all I can say. When we first thought up the idea of spoofing Marc Benioff’s latest tome – we really did not think that the prank would generate this much press. Nor did we think it would be one of the most talked about spectacles at Dreamforce. Even Newsweek covered the guerrilla campaign, as did ...
  2 weeks ago

• Matrix: The Four Social Support Strategies

  
  Web Strategy by Jeremiah — Authority: 629
  At the Altimeter Group, I cover Customer Strategy, which encompasses not only marketing, but also support, expect our discussion to grow as social technologies impact the whole enterprise. The Social Support movement is afoot (see opportunities) , and more companies will be connecting existing marketing and support ...
  2 weeks ago

• Evolving Beyond Communities of Unconnected Communities (Part 2 of 3)

  
  Affinitive's Social Media Playground — Authority: 92
  OK, so you’ve identified your relevant social media channels and now have several  outposts within social media.   Your initiatives have proven successful at generating awareness, engaging in conversations and acquiring new relationships.  The next logical step becomes how to evolve and connect these various ...
  3 weeks ago

• Wharton Interactive - Telling the Story of the Social Customer From the Boardroom to the Classroom

  
  Brent's Social CRM Blog — Authority: 107
  The social customer is everywhere - leaving their footprints as a roadmap to what they think, how they feel, who they trust and what the like...and love...and hate.... and detest. And theyre leaving these social footprints at an exponentially accelerating rate as new sites and services are making it easy for them to ...
  3 weeks ago

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