Social CRM

Welcome to the 'Social CRM' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'Social CRM'.

Latest blogosphere posts tagged “Social CRM”

• Context is queen, especially for Social CRM

  
  ScorpFromHell — Authority: 91
  I am sure you have heard of the adage that the Content is King and also of the addendum to that adage that Context is Queen . If you havent well then think about it a moment and then continue. We are not talking about media alone, but for everyday, normal walk of life. The content of what we speak means differently ...
  3 days ago

• How to Create a Talkworthy Experience Ecosystem: The Social CRM Toolkit

  
  Gauravonomics Blog on Social Media and Social Change — Authority: 460
  The Experience Ecosystem Companies are beginning to realize that their brand is now realized on the Social Web, in conversations between strangers, who amplify, quash, or otherwise reshape each others’ opinion on the product or service, often based on first-hand experiences. These messages play off against ...
  4 days ago

• Online Community Lessons for Small Business (Featured on the Helpstream Blog)

  
  DygiScape — Authority: 106
  I recently did an email interview with Helpstream, a provider of social CRM customer support, regarding a few lessons I’ve learned in the social media + small business + community space and I think it turned out pretty cool. The article is linked below. You can see my dry humor in it, too.Lessons from a [...]
  5 days ago

• CRM Vendors: Not Social?

  
  BatchBlog — Authority: 478
  Jeremiah Owyang recently wrote an article for CRM Magazine Social CRM Vendors Don’t Walk The Talk where he puts a number of CRM vendors through the spreadsheet grinder to see how their social media engagement measures up to the social media features their products espouse. BatchBook was not included in the ...
  5 days ago

• SAP Business Influencers Summit - Technology Strategy Dr. Vishal Sikka (SAP Labs)

  
  PGreenblog — Authority: 407
  Dr. Sikka begins by talking about what SAP is calling "Timeless software" First up, In Memory Computing THe idea is to incorporate column stores in main memory with use of multi-core processors... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light ...
  1 week ago

• Customer centricity happens faster when you are open to the community.

  
  Michael Maoz — Authority: 404
  Anyone familiar with the New Yorker magazine will know that it often explores areas of art, culture, finance and politics from an angle that is fresh and original.  That convinced me to subscribe when I got to the US 12 years ago. It is a great magazine, and I have been a faithful subscriber ever since. I say ...
  1 week ago

• List of Companies Providing Social CRM Offerings

  
  Web Strategy by Jeremiah — Authority: 593
  Yesterday’s post on Social CRM vendors not walking-the-talk raised awareness of this nascent space.  However not everyone was thrilled with the effort, as CTO John Moore gave us an A for effort but a C- for results , and  Kim Kobza , the CEO of Neigborhood America (they were an early adopter) left a comment ...
  1 week ago

• Finding: Social CRM Vendors Don’t Walk The Talk

  
  Web Strategy by Jeremiah — Authority: 593
  I first posted this on the Destination CRM blog , thanks to Josh Weinberger @kitson. Surveying the Social CRM Industry Business partner Ray Wang (focused on enterprise strategy) and myself (customer strategy) of the Altimeter Group is undergoing a major project for a client in the nascent Social CRM arena. ...
  1 week ago

• CRM Forecast 2009: Looking Back - Not Bad, Not Great

  
  PGreenblog — Authority: 407
  Were heading into that inevitable year end, "lets forecast the next year so that we can all be proven ridiculously wrong" state that we pundit types all end up in. Thats only one level less than... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light ...
  1 week ago

• Jesus Hoyos presentations at MundoContact CRM Conference 2009 in Mexico City

  
  Solvis Consulting, LLC — Authority: 114
  Jesus Hoyos (www.jesushoyos.com) presented 2 topics at the MundoContact CRM Conference this past week. First presentation (Spanish) - 2010 CRM Recommendations Second presentation (Spanish) - Social CRM Workshop
  1 week ago

• Social Media y CRM: Marco Antonio Cruz

  
  Solvis Consulting, LLC — Authority: 114
  via slideshare.net Como Marco Antonio Cruz uso Social Media y CRM para obtener negocios por la Internet... Posted via web from JesusHoyos.com Posterous
  1 week ago

• Tools to manage your social media conversations

  
  Solvis Consulting, LLC — Authority: 114
  Jose Corona, Solvis Mexico Director, was a speaker at this years MundoContact CRM Conference in Mexico City. Jose spoke about how to turn conversations into transactions using tools like Radian6 , Salesforce.com , Twitter and Facebook . Here is his presentation in Spanish. Social Crm Mundo Contact 09 View more ...
  1 week ago

• The CRM Playaz Invade Hubspot TV...a #SCRM Reality TV Experiment

  
  Brent's Social CRM Blog — Authority: 109
  Paul Greenberg and I will be up in Boston Monday and Tuesday (Dec 7-8) to check out the SAP Influencer Conference. So while were up there were going to storm the offices of Hubspot , takeover their studios and do a live video edition of The CRM Playaz. Now I already know what youre thinking - Monday is December 7th, ...
  1 week ago

• Mark your calendars - Social Media and CRM seminars in 2010 #mexico

  
  Solvis Consulting, LLC — Authority: 114
  Social Media Latam Conference February 3rd & 4th For information go to www.smlatam.com Social CRM Seminar February 25th May 27th CRM Certification April 28th & 29th For information about our Social CRM Seminar and CRM Certification go here.
  1 week ago

• Social Media Poll Results: Ad Hoc Trumps Structured Plans

  
  CRM Outsiders — Authority: 118
  I have been posting monthly polls on the blog and through Tweetpoll. Last month I asked readers about their social media engagement strategies. Now, it may seem a bit like using a stacked deck in using social media like blogs and Twitter to ask about social CRM strategies…however the results were pretty varied. ...
  1 week ago

• A New Must-Read for any SugarCRM Developer or User

  
  CRM Outsiders — Authority: 118
  One of our own Sugar experts, John Mertic, has placed all the knowledge of SugarCRM he has acquired over the years into a great application guidebook . The book is a must read for anyone looking to leverage the Sugar platform for any number of reasons. End users can get a better idea of how the product operates, ...
  2 weeks ago

• There is no Excuse Not to be Deploying CRM

  
  CRM Outsiders — Authority: 118
  I had an interesting IM conversation with Sugar associate Mitch Lieberman based on a blog post he wrote the other day. The post was around CRM complexity – but what sparked my imagination was a point in somewhat the opposing direction. Yes, technology can be complex and at times frustrating. And in years past, ...
  2 weeks ago

• Deliverability Forum: Razorfish

  
  Bronto Blog — Authority: 118
  Continuing the blog post series “Email Industry Experts Speak Out,” (see posts from FTC and Pivotal Veracity ) today I’m asking Whitney Hutchinson , Group Director, Strategy and Account Services at Razorfish to contribute her thoughts on many factors that affect email marketing and questions about the ...
  2 weeks ago

• Social Identity Tracking – Beyond “Googling”

  
  CRM Outsiders — Authority: 118
  A lot of us here at SugarCRM have been following the social media craze from different angles. Some are following with great interest, some with enthusiasm, and others with a touch of practical skepticism. I think I may fall into all camps. We had an email discussion around some new social media tools over the ...
  2 weeks ago

• Improving the Customer Experience One Community at a Time

  
  Brent's Social CRM Blog — Authority: 109
  My latest column for Inc.com is up - It Takes A Community to Raise a Customer...and a Small Business . Community relationship management is the key to customer relationship management in the Social Age, which I guess is why so much focus is directed at Social CRM right now. I wrote about community relationship ...
  2 weeks ago

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