bob warfield
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Latest blogosphere posts tagged “bob warfield”
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Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo]
The SiliconANGLE —
Authority: 144
I made a bit of a wisecrack (I do that often…) yesterday on Twitter in response to Ray Wang of Altimeter Group’s tweet that traditional CRM vendors are making "Not much progress on Social other than adding "another" channel." My response to Ray’s tweet was that SCRM ‘09 sounds a lot like eCRM ‘99 , ...3 days ago
