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17 hours agoIn Asia, the chief business process outsourcing (BPO) destination is the Philippines. Zoom in and you’ll realize that next to the capital
1 day agoMaybe you are familiar with Salesforce.com system administrator services? Maybe not. Saleforce.com’s suite of customer relationship management
1 day agoWorking in a call center can prove physically and emotionally draining at times. Keeping employees motivated can be difficult, especially
1 day agoOne of the grandfathers of the outsourcing industry is Peter Allen (see his recent interview with us), who has established himself over the
1 day agoOne of the grandfathers of the outsourcing industry is Peter Allen (see his recent interview with us), who has established himself over the
1 day agoSynverse adds extra value to customer support services and solutions that is sensitive to your business and your organization.
2 days agoOutsourcing services have long been a strategy of some of the world’s most successful businesses. With the current economic crunch, outsourcing
2 days agoCustomer service is not as easy as it sounds. In fact, in entails personal strength and willingness to do more than what is expected.
2 days agoIn an age of political correctness and being seen to do the right thing, some actions and tasks are re-branded with a new name in order to
5 days agoAs we've predicted, based on our surveys, many tough discussions with buyers and general chit-chat, sourcing evaluation is now picking up,
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