call centers

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Welcome to the 'call centers' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'call centers'.

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Latest blogosphere posts tagged “call centers”

  • Sprint to reduce labor cost by at least $350 million – massive layoff expected


    Desinformado.comAuthority Authority: 440
    Sprint today announced that the company will take actions in the fourth quarter of 2009 to reduce internal and external labor costs by at least $350 million on an annualized basis. The actions include the elimination of 2,000 to 2,500 positions within the company. The impact on geographic locations will vary, and many ...
    2 days ago

  • EPR Network BlogAuthority Authority: 147
    2 days ago
  • INTELLIGENT ROUTING: THE SOLUTION FOR DROPPED CALLS


    Electronic Retailer BlogAuthority Authority: 108
    Now that the annual bloodbath known in direct marketing as “Red  October” is over, the usual conjecture regarding why results for DRTV have not been better ensues. One of the culprits that has surfaced in a big way is dropped calls. As difficult as it is to get the consumer  to pick up the telephone and call to ...
    5 days ago
  • Why Treat Contact Center (and Other Service) Employees Well In Tough Times


    The ReaderboardAuthority Authority: 410
    Ask anyone who works in the service sector: contact centers , hospitality, retail, and transportation especially, the one thing besides lousy supervisors and managers that drives them up the wall and that is wild scheduling--days, times, even locations worked changed on a moments notice--resulting in fewer hours and ...
    1 week ago
  • Students Windows 7 Wont Work, CSR Transfers Him To Vacuum Seller [Glitches]


    ConsumeristAuthority Authority: 776
    Chris is a student who bought Windows 7 through his university, then tried to install it to a new computer after his old one broke, but ran into problems. He called Microsoft customer service and ended up talking to Oreck Vacuums. He writes: After hours of failed attempts at activating Windows 7, I finally got ...
    1 week ago
  • Students Window 7 Wont Work, CSR Transfers Him To Vacuum Seller [Glitches]


    ConsumeristAuthority Authority: 776
    Chris is a student who bought Windows 7 through his university, then tried to install it to a new computer after his old one broke, but ran into problems. He called Microsoft customer service and ended up talking to Oreck Vacuums. He writes: After hours of failed attempts at activating Windows 7, I finally got ...
    1 week ago
  • Palace Retracts November 27-28 Holiday, Except in ARMM


    Between BitesAuthority Authority: 127
        November 27-28, 2009 is no longer a national/regular holiday.  Malacañang has issued Proclamation No. 1808-A on October 26, 2009 declaring Feast of Eid’l Adha as Regional Holiday in the Autonomous Region in Muslim Mindanao only.  This means business as usual in Metro Manila.   People in the Metro who ...
    1 week ago
  • You Expect Them To Add?


    Vancouver SecretsAuthority Authority: 129
    I heard a million jobs today… another great reason to run for cover when you hear stimulus: Stimulus jobs overstated by thousands WASHINGTON (AP) – An early progress report on President Barack Obama’s economic recovery plan overstates by thousands the number of jobs created or saved through the stimulus ...
    1 week ago
  • The Advantages Of Outsourcing And Why You Should Do It


    gothinking.netAuthority Authority: 150
    Running a playing in today’s scheme climate crapper be quite challenging. The forthcoming doesn’t seem very bright, cod to inferior obligation from consumers and accumulated competition, which makes the frugalness seem worse. This makes it needed for anyone who owns a playing to apply every the tools in his/her ...
    2 weeks ago
  • TD Bank Redemption!


    YaichaAuthority Authority: 98
    I need to provide an update on my experience with TD Bank (see, TD Bank Really Stepped In It ). Within 24 hours of my deeply frustrating and disappointing experience, I got a phone call from Eric Baker at TD Bank. Now it was the 9th inning of a Phillies playoff game, so I had little interest in talking to him at that ...
    2 weeks ago
  • What are acceptable performance standards for a call center that responds to telephone calls, email, and voice mail?


    IT answersAuthority Authority: 457
    New Question Created by CharlieBrowne
    3 weeks ago
  • Cowardly Callers in U.S., Canada?


    The ReaderboardAuthority Authority: 410
    I came across this excellent, insightful study of what I term cowardly callers conducted by solutions firm Corizon and YouGov of abusive U.K. callers--the press release says " Contact Centre Rage: Corizon Survey Finds Scots, Men and the under-30s to Be the Worst Offenders" and it got me to thinking: has there been ...
    3 weeks ago
  • Nokias silliness


    Flameeyes's Weblog :Authority Authority: 127
    No, I’m not referring to Nokia’s involvement with Qt, nor I’m going to speak about the N900 (which still tempts me somewhat). I’m speaking about the good old classic Nokia phones and accessories. Last week a friend of mine tells me about a special code to get a 20% discount on all Nokia hardware, and since I ...
    3 weeks ago
  • Inbound Call Center Saves Customer Service, One Day at a Time


    Noobpreneur Business BlogAuthority Authority: 124
    For business owners, businesses that are faring well in this “Great Recession” are like winning the Super Lotto. When the phones in your office are ringing off the wall, it’s a sure sign that business is still prosperous. What happens when you are running a shop on your own and the phone is ringing off the hook? ...
    3 weeks ago
  • November 2009 Holidays


    Between BitesAuthority Authority: 127
      Please be informed of the following holidays this November 2009:     Nov. 1                                    Special (Non-Working) Holiday All Saint’s Day Executive Order No. 203                                 ...
    3 weeks ago
  • Credit Repair Sales / Lead Generation by SettlementCalls


    Pro Freelance ProjectsAuthority Authority: 177
    We are looking for 2-3 qualified call centers to generate new customers for our innovative credit repair organization. CreditMac is a unique firm specializing in identifying and correcting mistakes and incomplete informaton on consumer credit reports… (Budget: min $3000, Jobs: Bulk Marketing, Craigslist, Leads, ...
    3 weeks ago
  • Graveyard Shifts in Call Centers


    WarmstoneAuthority Authority: 119
    I am just curious. Have you experienced working in shifts? I have to ask because not once have I experienced working in graveyard shifts. Therefore I am not in a position to talk about it but I heard of many stories and experiences from some friends and acquaintances who had worked in night shifts. According to a ...
    4 weeks ago
  • Interview with Paul Dunay - Author of "Facebook Marketing for Dummies." (Wiley)


    Cross TalkAuthority Authority: 120
    Continue reading Interview with Paul Dunay - Author of "Facebook Marketing for Dummies." (Wiley)... Tags: avaya , call centers , dunay , facebook , google , marketing , marketing facebook , wiley Related Entries Avaya Finds Future in Facebook Feature Functionality - Sep 01, 2009 "You Cant ...
    4 weeks ago
  • Offshore Call Center Outsourcing: Economical Solution For Businesses


    Great Product DirectAuthority Authority: 156
    Thanks to the advancement in communication technology, it enabled business to save a lot of money on call centers. Companies today are now taking advantage of call centers and are now considering it as one of the most economical solutions for businesses.
    4 weeks ago

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