client service

Welcome to the 'client service' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'client service'.

Latest blogosphere posts tagged “client service”

• Measurement Problem Or Just Poor Communication?

  
  Client Service Insights...(CSI/Season 2) — Authority: 106
  As we prepare for the new year, it may be a good time to think about the importance of demonstrating value to our clients. To do so effectively, we have to agree on what were measuring. While we as PR professionals cant always isolate or align a specific strategy to a companys business results, we can do a better ...
  4 days ago

• Resolve to Measure What Your Clients Treasure

  
  the [non]billable hour by Matthew Homann — Authority: 500
  I doubt that if you asked your clients what they buy from you that theyd answer, "Time."  Yet because (many of) you sell time to them, it is often the only thing that you measure with any rigor. In 2010, Resolve to Measure What Your Clients Treasure.  Start by asking every client this question: "How will you ...
  5 days ago

• Resolve to Know Your Best Clients Better

  
  the [non]billable hour by Matthew Homann — Authority: 500
  Now that youve identified your worst clients , fired them , and stopped taking more like them , you can now focus your time and energy on building your practice doing the kinds of things you like to do for clients that you enjoy serving. And the first step to take is to get to know your best clients better.  ...
  5 days ago

• Reconnect with Former Clients

  
  Lawyerist — Authority: 431
  Sometimes the best potential clients are the ones you already had—keep in touch to keep your practice busy. One of the best ways to keep in touch is a quarterly newsletter (email or otherwise) to former clients. Use the newsletter to keep clients up-to-date on new practice areas, new employees, and your office ...
  5 days ago

• DEVELOPING A CLIENT SERVICE CULTURE

  
  Possibilities for CPA Firm Leaders — Authority: 125
  Today I came upon the following ten steps to developing an effective client service strategy buried inside one of my digital folders. I really cant take credit for these steps, nor can I give credit, since I have no idea where I picked them up along my business life journey. I thought they were clear and to the ...
  1 week ago

• Why Templates Are My Most Valuable Assets

  
  SitePoint — Authority: 138
  If you’re like me, and the kinds of work you do can vary enormously from project to project, you might find my Template Technique handy. As a writer, I find templates — basic pro formas that allow me to define the needs of each project — invaluable in my day to day work. They help me: ask the right questions ...
  1 week ago

• Client Worthiness Index

  
  the [non]billable hour by Matthew Homann — Authority: 500
  In my last Resolution (on trusting your gut), I mentioned the new LexThink Client Worthiness Index (CWI).  I only included a link to the pdf version of it in that post.  Heres a pic of what it looks like, if youre interested.
  1 week ago

• Resolve to Trust Your Gut

  
  the [non]billable hour by Matthew Homann — Authority: 500
  Every time you interview a potential client, you have a "gut" feeling on whether they will be a good client or a bad one .  Unfortunately, too many lawyers ignore our gut, and end up paying for it in the end. Todays resolution is to Trust Your Gut.  Dont ignore those uneasy feelings you (or your staff) have about ...
  1 week ago

• Giving More Than Youre Getting?

  
  Client Service Insights...(CSI/Season 2) — Authority: 106
  Ask most employees if theyre giving more to their organizations than they are getting in return, and theyll proudly say, "Of course. Im working 80 hour weeks and responsible for adding millions of dollars of extra top-line revenue to my firm." They hear the question in terms of justifying the companys investment in ...
  1 week ago

• LIFE ASSURANCE PROFESSIONAL WITH ITALIAN

  
  RSS Jobs — Authority: 157
  **Growing Sector** **Development Opportunities** **International Player** Italian Life Assurance Professional Opportunity: -This is a great opportunity for an experienced life assurance professional with fluent Italian & English to join an international financial services organisation located in ...
  1 week ago

• LIFE ASSURANCE PROFESSIONAL WITH ITALIAN

  
  Jobs in Finance — Authority: 145
  **Growing Sector** **Development Opportunities** **International Player** Italian Life Assurance Professional Opportunity: -This is a great opportunity for an experienced life assurance professional with fluent Italian & English to join an international financial services organisation located in Dublin ...
  1 week ago

• LIFE ASSURANCE PROFESSIONAL WITH GERMAN

  
  Jobs in Finance — Authority: 145
  **Growing Sector** **Development Opportunities** **International Player** German Life Assurance Professional Opportunity: -This is a great opportunity for an experienced life assurance professional with fluent German & English to join an international financial services organisation located in Croydon, ...
  1 week ago

• Learning 2 speak Client Service y’ulz

  
  MyBrandedLife(TM) — Authority: 121
  Hey y’ulz. Year is “drawing 2 a close” . Nearly holiday time. “A time 4 family” (4 those of y’ulz whose dad di’nt shoot y’ulz due to the recession / being a policeman). “A time 4 giving” (4 those of y’ulz who are new 2 jail / advertising ). NE wayz, Just got handed a debrief with this ...
  1 week ago

• Trilingual French / Spanish / English

  
  RSS Jobs — Authority: 157
  Trilingual French / Spanish / English · Premium Client / Customer Services · Support Key Distributors · Growing Company Opportunity : This is a global leader in the their industry. An new position has developed due to business growth within a skilled and friendly team. You will support a range ...
  1 week ago

• Holiday Cards: Bah Humbug!

  
  Lawyerist — Authority: 431
  It is now that time of the year when lawyers put together their list of who to send holiday greetings to. From a marketing standpoint, I have always thought that they were a waste of time and money. When I was an in-house attorney, I usually received about fifty. I simply tossed most and rarely read them. ...
  1 week ago

• SIMPLE COURTESTY AND GOOD BEHAVIOR

  
  Possibilities for CPA Firm Leaders — Authority: 125
  I have often given out a copy of the "Courtesy System" that we did our best to live by at my firm. I have also blogged about it. You can read it on my September 2, 2008 blog post . While this seems rather childish, having to tell business people how to behave, most people really want to know the rules. As ...
  1 week ago

• Resolve to Fire Better

  
  the [non]billable hour by Matthew Homann — Authority: 500
    In yesterdays resolution I encouraged you to understand what makes your bad clients bad, and avoid taking any more like them.  But what do you do with the terrible clients that are already on your books?  Fire them! Sounds easy, but the reason so many lawyers continue to serve clients they shouldnt is that it ...
  1 week ago

• Networking Tips: 21 Ways to Be More Memorable

  
  CPA Trendlines — Authority: 413
  Accountants are not necessarily known for their outgoing personalities. So, many CPA firms have been launching soft skills training to help their professionals meet people, network better, and, hopefully, land more business.Trainer and facilitator Arnold Sanow, MBA, CSP, reminds us that Dale Carnegie once won a major ...
  1 week ago

• How to Lose a Client in 10 Days

  
  Law Practice Matters — Authority: 103
  Editors note: this is a guest post from Kimberly Alford Rice of KLA Marketing Associates. I recently attended the American Bar Association Law Practice Management Section’s Law Firm Marketing Strategies Conference at which numerous lawyers, marketing partners and other legal professionals from across the country ...
  1 week ago

• Resolve to Understand Your Worst Clients

  
  the [non]billable hour by Matthew Homann — Authority: 500
  Admit it, you have clients you hate.  Whether theyre not paying you, always coming up with excuses for not following your advice, or belittling your staff, your worst clients dont deserve your best work and probably arent getting it anyway.  Their work is the last you do, and their calls are the last youreturn.  ...
  1 week ago

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