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Latest blogosphere posts tagged “client service”
You know about positive reinforcement, right? If you want more of a certain behavior, reward it. It works with children, dogs, college roommates ... and referrals. Let me explain ... Below is a thank-you note I just got in the mail from my friend (and ace tax accountant), Linda Haller . She wrote to thank me ...1 week ago
Mutual respect. Open, honest communication. At Tanner Friedman, we talk about it a lot and, moreover, practice it, inside and outside the walls of our offices. Matt touched on it again this week in how we prefer to work with media. This time, I’ll talk about clients, or more appropriately, prospective clients, by ...2 weeks ago
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