conflict management
Given human nature as it is, there are inevitable confrontations in the work place. They are to be managed, not solved. If a constant level of disputes is acceptable in any organization, we need to manage claims and disputes within civilized limits, in order to keep production going unhindered by squabbles.
Having a system in place guarantees all employees that their career plans and goals will not be completely at the mercy of destructive personnel conflicts.
Conflict management is the frame under which HR and personnel departments handle routine grievances and destructive behavior, relying on common practices and legal determinations.
It can include some conflict resolution processes (like mediation) to solve the dispute with both sides' agreement.
Organizations can begin their operations without any dispute resolution process established; then they can move to have a rights-based grievance process; then building on their own experiences can include some interest-based processes, and finally they can graduate to a company-wide conflict management system.
Usually at this late stage, if and when organizations are large and complex enough, they can include an ombudsman.
by Nora Femenia, Ph.D.
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Latest blogosphere posts tagged “conflict management”
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Seven Ways to Handle PUSHBACK
Workers Comp Kit Blog —
Authority: 137
I. Concepts Underlying Conflict Management (Pushback) In a perfect world , you implement a workers’ comp management program and there is no pushback. Everyone in your perfect world is as excited as you are about the program because workers’ comp management strategies and processes work. BUT in the ...4 hours ago -
5 Tips to Improve Your Relationship Management Skills
SEO Services —
Authority: 123
Relationship management becomes more important as you assume more professional responsibility.1 day ago -
Arrest of Arabinda Rajkhowa may tilt India’s Assam rebels toward peace
Thaindian News —
Authority: 729
New Delhi, Dec.10 (ANI): Few Assamese are drawn to the ULFA these days, as everybody wants to live in peace.According to Ajai Sahni, head of the New Delhi-based Institute for Conflict Management, “There’s an enormous sense of exhaustion. The only way ULFA will continue is if it gets the kind of artificial ...4 days ago -
A Holiday Video from Cheri
The Enlightened Manager —
Authority: 118
I thought sending out a short holiday video might be a nice alternative to sending out cards this year. Its a little silly. Hope you enjoy it! :)6 days ago -
The Situation of Negotiation
The Situationist —
Authority: 467
John F. McCarthy , Carl A. Scheraga , and Donald E. Gibson , recently posted their interesting paper, titled “Culture, Cognition and Conflict: How Neuroscience Can Help to Explain Cultural Differences in Negotiation and Conflict Management” on SSRN . Here’s the abstract. * * * In negotiation and ...1 week ago -
Ways to Resolve Conflict When Others Avoid It
ToP —
Authority: 91
I f you want to resolve conflict instead of avoiding it, you’re a rare individual. Based on my observations and experiences, most people are conflict avoiders. To survive in the workplace, at business, and around family you must know how to deal with people who prefer to avoid “negative feelings”; overlook the ...2 weeks ago -
Abandoning the Culture of Blame
The Enlightened Manager —
Authority: 118
I was talking to an HR leader last week who is struggling with a difficult issue. His organization has a culture of blame instead of accountability. How to Identify a Culture of Blame * The first reaction to a problem is to find out who is responsible. * People are secretive and territorial. * There is a lack of ...2 weeks ago -
A Toast for Peace: Thoughts from Roi
MarcGopin.com —
Authority: 121
Roi Ben-Yehuda, a Ph.D. student at ICAR, is an Israeli writer based in the U.S. He is a regular contributor to Haaretz and France 24. He also writes his own blog, RoiWord . This article of his, which discusses Prime Minister Netanyahu’s announcement to pass a bill banning alcohol from kiosks and gas stations as ...2 weeks ago -
The TE’A Project
MarcGopin.com —
Authority: 121
I just attended a phenomenal performance by The TE’A Project which uses interactive theatre to inspire audiences to cross the barriers of race, class, culture and religion in America’s communities. It combines story collection, theatrical performance, and facilitated dialogue in a process that makes it possible ...3 weeks ago -
Domination Syndrome Nr. 22
Quickthink —
Authority: 141
Thinking about the Israeli/Palestinian Problem Roger Cohen writes that after the searing wounds of the last decade suffered by both sides, peace is not possible at this point in time, and the Obama initiative geared to move the parties towards peace is futile. This quote from David Grossman about Israeli ...3 weeks ago -
Techniques of conflict resolution; Marriage conflict management
ACT Professional Marriage Counseling Blog —
Authority: 129
Techniques of conflict resolution; Marriage conflict management Written by: Lisa Levin, student of psychology, University of Umeå, Sweden, under guidance of Gunborg Palme, certified psychologist, certified psychotherapist, teacher and tutor in psychotherapy. Answer: The word conflict comes from the latin word ...4 weeks ago -
Islamophobia on the Rise After the Massacre at Fort Hood
The Islamic Workplace —
Authority: 124
Source: CAIR“It is the proper role of national religious and political leaders to challenge those who promote hatred and intolerance,” said CAIR National Executive Director Nihad Awad. “Extremists who seek to exploit the Fort Hood tragedy are doing a disservice to our nation and to the values of justice and ...4 weeks ago
