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Latest blogosphere posts tagged “contact centers”
The TEC Blog — Authority: 112
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the ...2 weeks ago
Barely four months have passed since Aspect’s acquisition of Voxeo and the parent company is already aggressively marketing a robust, cloud-based contact center service called Zipwire , based on Voxeo’s core technologies. Targeting “small-to-medium businesses” (SMBs), the sweet spot of the new offer is ...2 weeks ago
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