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7 days agoMELVILLE, NY, JULY 7, 2009 — CosmoCom, the leader in Contact Center Consolidation 2.0, today announced that Connector-Plus, an IT and
15 days agoContact Center Performance Thriving in the Recession "Conventional thought would dictate that key performance metrics (KPI) measuring
26 days agoWhile inbound call center services attend to the enquiries of company customers, outbound call center services are aimed at enlisting
28 days agoOk, let’s say you are searching the web for a new fishing rod. You find the right website but you are having trouble locating the right rod
33 days agoPost original realizado por Claudia Villegas @vClau en su Blog http://vclau.wordpress.com/Publicado Junio 11, 2009 Archivado en: Congreso
35 days agoTour de la expo del Congreso Mundo-Contact Mexico 2009 realizado en el WTC de la Ciudad de Mexico los días 9 y 10 de junio.
39 days agoBusiness Process Outsourcing in InSO call centers has the advantage to rapidly increase the decision making flexibility of any organization
49 days agoI was browsing around the internet again and ran across a press release from a business called Contact Centers of America . They were promoting
61 days agoUn instituto alemán especializado en investigación aplicada a la comunicación, el Institut für Angewandte Kommunikationsforschung, desarrolló
63 days agoIt’s only when you get to engage directly with customers that you get to see first hand the effects that the current global economic situation
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