crisis communications

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Latest blogosphere posts tagged “crisis communications”

  • Can You Keep A Secret?


    Tanner Friedman BlogAuthority Authority: 118
    Bad news travels fast. You don’t have to be a professional communicator to know that. The old adage is especially true inside large corporations in today’s age of instant, personal communications. But even with the odds stacked against them, some companies can keep secrets, or at least bad news under wraps ...
    13 hours ago
  • Searching and Monitoring–more important and more powerful than ever


    CrisisbloggerAuthority Authority: 121
    For the past few months whenever I have been presenting to groups on crisis communication or Joint Information Center operations I have said that the most important job of crisis communication today is rumor management. It most certainly is not putting out press releases, and it may not be that important to put out ...
    14 hours ago
  • Rhode Island Hospitals Response Seems Weak


    Communicating Through a CrisisAuthority Authority: 110
    Am I missing something? Nancy commented on my post below regarding Rhode Island Hospital, which operated on the wrong body part five times since 2007. Her link took me to an "Ask the president about patient safety at Rhode Island Hospital" site. There, the president defends the hospital for making mistakes. ("We ...
    23 hours ago
  • Upon Further Review: Communications in Cleveland Inconsistent


    Tanner Friedman BlogAuthority Authority: 118
    The recent blog on Cleveland Browns GM Randy Lerner sparked a slew of comments to my Facebook link , including from a couple of Cleveland Browns fans and former Cleveland residents. A few disagreed with my contention that Lerner’s recent meeting with two high-profile fans demonstrated some degree of communications ...
    2 days ago
  • Reaching out in a moment of darkness with a virtual hand: The impact of social media with the Fort Hood tragedy


    Karens Public Relations BlogAuthority Authority: 118
    The horrible event that occurred a few days ago at Fort Hood has been on everyone’s mind.  My thoughts and prayers go out to all of the families, soldiers, and the entire Fort Hood community in this horrific event.   May God give them the strength and courage to overcome this. When I first heard about this ...
    3 days ago
  • Crossing the Line


    Bernstein Crisis Management BlogAuthority Authority: 123
    While retail stores certainly have the right to detain suspected shoplifters, there is a line that can be crossed. According to a story posted on The Consumerist , a Michigan WalMart has been accused of not just crossing that line, but taking a flying leap over it. The details: In the case of a couple accused of ...
    3 days ago
  • How does social media affect crisis management?


    Morgan McLintic on PRAuthority Authority: 413
    Socialmedia is making crisis management more important in public relations.Its changing the number of crises, their speed, rate of proliferationand the response mechanism. Lets look at the impact social media ishaving on crisis comms, and what that means to us as communicators: Frequency - there are more crises ...
    4 days ago
  • Cleveland Browns Owner Communicates With Fans


    Tanner Friedman BlogAuthority Authority: 118
    Are you paying attention, Detroit Lions? As Drew Sharp reports in today’s Detroit Free Press , William Clay Ford, Sr. should take notice of an outstanding move made this week by Cleveland Browns owner Randy Lerner, who actually sat down with fans to talk about the team.  The mini-summit, involving two longtime ...
    5 days ago
  • The Lessons from Ford Firestone crisis still important today


    CrisisbloggerAuthority Authority: 121
    Yesterday I had the distinct privilege of hosting Jon Harmon presenting a webinar to our PIER Strategy Forum. Jon is the former chief of PR for Ford trucks and was the lead crisis communicator for Ford during the infamous Ford/Firestone crisis of 2000. Jon has written a very compelling book about this event called ...
    5 days ago
  • Rhode Island Hospital Caught Unprepared When Smoldering Crisis Ignited


    Communicating Through a CrisisAuthority Authority: 110
    I understand how one mistake can be called an anomaly . Two mistakes might be labeled an unfortunate coincidence. But by the time you screw up three, four, or five times, you should recognize the problem as a smoldering crisis. Not so at Rhode Island Hospital, the largest in the state. It has been fine $150,000 for ...
    5 days ago
  • Is White House Crazy Regarding Fox?


    Tanner Friedman BlogAuthority Authority: 118
    Much is being written and debated regarding the White House’s continuing feud with the Fox News Network and the strategy of Obama administration officials regarding limiting their Oval Office access. George Bullard’s Detroit New s article on the matter this morning is excellent.  White House Communications ...
    6 days ago
  • Meteorite hoax sizzles out in Latvia


    pr-media-blog.co.ukAuthority Authority: 421
    I usually don’t hear much news from my home country, Latvia, in the UK media, apart from the occasional stag do embarrassment. So it was quite exciting to see recent headlines about a meteorite crash in the Latvian countryside. There was a shaky, eye-witness video clip, a big burning crater cordoned off by police ...
    6 days ago
  • Five Megatrends and One Author Ticked Off at Media


    CrisisbloggerAuthority Authority: 121
    I just posted my thoughts about the 5 megatrends in marketing and how they impact crisis communication. You can find it here on emergencymgmt . Also I found it interesting that British author Ian McEwen had a nasty run-in with the press. But he realized there was no sense in getting mad, just get even. Apparently he ...
    1 week ago
  • Crisis management–putting your ears to work


    CrisisbloggerAuthority Authority: 121
    I’ve been talking for some time about the rapidly growing role of monitoring as a critical part of crisis communication. Also been saying in presentations that social media and the online conversation is where so many people are going to get their information. That crisis communicators need to understand at best ...
    1 week ago
  • Standard Bank needs a disaster recovery plan


    Clive SimpkinsAuthority Authority: 103
    Im left in awe that a commercial giant like Standard Bank can exhibit such utter incompetence when theres an IT problem.
    1 week ago
  • Learning from the Leaders in Crisis & Risk Communication & Social Media: Getting hands-on training at the CDC


    Karens Public Relations BlogAuthority Authority: 118
    There are not many chances where you get the opportunity to have hands-on training with some of the leading experts in crisis communications, risk communication, emergency management, and social media.  I had the opportunity to participate in the Crisis and Emergency Risk Communication ( CERC ) Training that was ...
    1 week ago
  • Let’s Vaccinate Against Reckless Predictions


    Flack MeAuthority Authority: 129
    The U.S. government’s presentation of its progess on producing a swine flu vaccine will likely become a case study in poor risk communication. The feds promised what they haven’t come anywhere close to delivering — an ample supply of swine flu vaccine at the height of the flu season. Associated Press reports ...
    2 weeks ago
  • The hot debate on global warming


    CrisisbloggerAuthority Authority: 121
    I’m finding the continuing blogwar and public interchange over Levitt and Dubner’s new book Superfreakonomics and its discussion of geoengineering as a possible solution to global warming very interesting. I want to thank Joseph Romm , the environmental blogger heavily engaged in this debate, for taking the time ...
    2 weeks ago
  • Help artist raise funds for legal defense; win a shovel mask


    The Publicity Hound's BlogAuthority Authority: 118
    John T. Unger of Mancelona, MI writes: “My fire bowls, original art which I’ve been making since 2005, have been copied by a manufacturer.  He is now suing me in federal court to overturn my existing copyrights and continue making knockoffs.  “I have a strong case, a great lawyer and believe that if I can ...
    2 weeks ago
  • Documenting the accelerating decline of mainstream media


    CrisisbloggerAuthority Authority: 121
    Any longtime crisisblogger reader, and certainly any reader of my book Now Is Too Late, will note that I have referred to the post media world many times. In fact, it was the working title for Now Is Too Late until my publisher suggested a title change. Today two news stories came to my attention that seems to make it ...
    2 weeks ago

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