crisis communications

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Original Technorati articles tagged “crisis communications”

• in Advertising
  Crisis Communications
  How much is corporate reputation worth to the bottom line?
  by dswordsmith / on Oct 19, 2010
• in Business
  Avert “Crisis Communications” by Planning Ahead
  Respond to crisis by being truthful, timely and most of all, unemotional.
  by jeanneachille / on Apr 26, 2010
• in Business
  Tiger Woods' Public Relations Failures
  A case study on how not to handle a public relations crisis.
  by sageone73 / on Dec 12, 2009

Latest blogosphere posts tagged “crisis communications”

 

• Bloomberg Privacy Breach – Crisis Management Required! by Jonathan & Erik Bernstein

  
  — Authority:
  Revelation of decades-long data access for reporters creates reputation crisis While Bloomberg ‘s data terminals, which serve up volumes of intricately detailed financial information to Wall Street pros on a daily basis, have enjoyed a reputation as must-have tools, a privacy breach scandal has landed the company ...
  2 days ago

• How NOT to Deal with the Press

  
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  Neglecting an important aspect of crisis management creates unnecessary risk As the leader of an organization, you should expect to be talking to the media on a regular basis. Apparently, John Tortorella, coach of the NHL’s N.Y. Rangers, missed the memo on that one, because he REALLY hates press conferences, and ...
  2 days ago

• 5 Must-Do’s When Leveraging Twitter in a Crisis

  
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  Gerald Baron recently wrote : “If you do nothing else in a major event other than providing near continuous tweets about what you know and what you don’t know, in 140 character bites, you will still be the communication champ. “ And how right he was in saying so! From  the Boston Marathon Bombings , to  ...
  2 days ago

• Monday Morning Ann-Sense: Triberr Edition

  
  Ann-Sense — Authority: 127
  Weve Moved! Update your Reader Now. This feed has moved to: http://mindthegappr.com/ann-sense-blog/feed/ Update your reader now with this changed subscription address to get your latest updates from us.
  2 days ago

• Social Media Command Centers in Crisis: Participating in Firestorm Solutions Webinar

  
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  Kristin and I had the opportunity to do a webinar on our research study and presentation from ICRC this past March on Social Media Command Centers in Crisis.  We first met Karen and Jim at the ICRC Conference , and they expressed an interest in hosting a webinar with us for their company, Firestorm Solutions , on ...
  2 weeks ago

• Mark Sanford Plays Deaf | Obama On Syria | In The Doghouse

  
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  Today’s post looks at three recent media events that are worthy of mention. 1. Congressional Candidate Mark Sanford Plays Deaf Remember Mark Sanford, the former South Carolina Governor who had to resign as chairman of the Republican Governor’s Association, after admitting he was having an affair with an ...
  2 weeks ago

• The Art of the Public Relations War

  
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  Communications is an essential piece of the puzzle within every business.  With 24/7 media inquiries, requests for interviews and the looming fear of an unexpected crisis, it is essential that all companies have a communications plan in place. The key to survival in the world of communications may be kept in General ...
  2 weeks ago

• “Reliable Sources” Host Discuses His Unreliable Work

  
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  Disclaimer: From 1999-2001, I served as one of three full-time producers for CNN’s Reliable Sources. I worked with host Howard Kurtz for two years. I left the show on good terms, but have spoken to Howie only once since leaving. During our time on the show together (and when producing a few of his pieces [...]
  2 weeks ago

• Monday Morning Ann-Sense: Awards and Speaking

  
  Ann-Sense — Authority: 127
  Weve Moved! Update your Reader Now. This feed has moved to: http://mindthegappr.com/ann-sense-blog/feed/ Update your reader now with this changed subscription address to get your latest updates from us.
  2 weeks ago

• Top 10 media training tips for expert women – and men – giving media interviews

  
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  Courtesy of ft.com Mrs Moneypenny of the FT asked this weekend ‘are you an adept user of social media?’  Since most of the FT’s readers are boardroom directors, I would anticipate the answer to that question would not only be ‘no’ but more likely ‘you must be joking’. This is a major issue in the ...
  2 weeks ago

• Hyundai’s Crisis Management for Suicide Video

  
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  Always consider the feelings of your audience When it comes to attempts at “edgy” marketing, it’s easy to go too far, creating a self-made crisis. Late last month, Hyundai raced into crisis management mode after an online video featuring its hydrogen fuel cell-powered Hyundai x35 literally brought many ...
  2 weeks ago

• Five Simple Steps to Crisis Preparation

  
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  I was asked by a local business publication to do a column on crisis management. Since the audience is quite broad from mom and pop operations to some pretty sizeable industrial and healthcare organizations, the assignment helped me think through the basics. So here is my take on the most important steps in preparing ...
  2 weeks ago

• A Computer Att-Hack Is a Very Real and Not-So-Rare Crisis

  
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  Denial gets in the way of crisis communications planning. Organization leaders like to pretend they will never experience a crisis; not as long as they are in charge. They will never have a fire, workplace violence, a fatality, someone cooking the books, a natural disaster, or an employee whistleblower. And no one ...
  3 weeks ago

• Every Employee is a Crisis Manager by Jonathan & Erik Bernstein

  
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  Take these steps and make every employee a crisis management asset Sure, your employees are hired to fill specific roles, but anyone who’s been in the middle of a crisis situation knows that a whole new set of responsibilities pops up, whether you’re ready or not. BCM president Jonathan Bernstein was recently ...
  3 weeks ago

• Crisis Management Tactics: OOPS! Erroneous Emails

  
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  Hit that send button too soon? Here’s some advice… With the average person firing off dozens, or even hundreds, of emails per day, you can safely assume that someone in your organization is going to slip up eventually. Whether sending to the wrong recipients, sending too soon, or one of any number of possible ...
  3 weeks ago

• Trolls and Your Business – How to manage Trolls

  
  Ann-Sense — Authority: 127
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  3 weeks ago

• Knee-jerk reactions rarely lead to social good

  
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  Garment workers in Dhaka protesting after a 2005 garment factory fire which killed 76 people. From Flickr user http://www.flickr.com/photos/dblackadder/ As the tragedy of the Rana Plaza in Bangladesh unfolds, I’ve been thinking about something that happened more than 100 years ago. In April 1911, a tragic fire in ...
  3 weeks ago

• The “Words That Work” Guy Utters Words That Don’t

  
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  Frank Luntz, the bestselling author of Words That Work: It’s Not What You Say, It’s What People Hear, recently got himself into trouble by uttering words that didn’t work—and making matters even worse for himself afterwards. If you’re not aware of Luntz’s work, he’s the wordsmith behind the 1994 ...
  3 weeks ago

• Social Media as a Disaster Response Tool

  
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  How are we using social media to better react when disaster strikes? Social media barely came into its own as a disaster response tool after the devastating 2010 earthquakes in Haiti, but in a few short years it has become the go-to medium for getting things done in the midst of crisis. Reader Brian shared this ...
  3 weeks ago

• Monday Morning Ann-Sense: Crushing Food Culture, Coffeeshop Security, and The Bombers

  
  Ann-Sense — Authority: 127
  Weve Moved! Update your Reader Now. This feed has moved to: http://mindthegappr.com/ann-sense-blog/feed/ Update your reader now with this changed subscription address to get your latest updates from us.
  3 weeks ago

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