customer centric
Tag details
Welcome to the 'customer centric' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer centric'.
Latest blogosphere posts tagged “customer centric”
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Tough Times Call For You To Fire Your Customers
The Accidental Product Manager —
Authority: 456
Image Credit What Would Donald Trump Say To Your Bad Customers? Well, not all of them of course, but at least the ones that you really don’t want to have. As product mangers we all like to brag both internally and externally about how many customers are using our products. However, the dirty little secret ...5 days ago -
Social Networks are not a substitute for knowledge workers.
Michael Maoz —
Authority: 405
Between work and home (and work at home) I manage about 30 electronics devices, if I leave out home repair tools and kitchen gadgets. WII and XBOX and LDC display monitors, home theater, two printers, three hard wired phone systems, two mobile communication tools, a camera that is way beyond just a camera, router, ...5 days ago -
Consumers lust for relevant information - Tracking & Alerting - An important trend for 2010
Customer World —
Authority: 103
Trendwatching has come out with interesting consumer trends for 2010. One thing that caught my attention was - Tracking & Alerting as an important trend for 2010. I think this trend provides a huge opportunity for companies wanting to take advantage of data-led marketing for their products or services. ...6 days ago -
Customer centricity happens faster when you are open to the community.
Michael Maoz —
Authority: 405
Anyone familiar with the New Yorker magazine will know that it often explores areas of art, culture, finance and politics from an angle that is fresh and original. That convinced me to subscribe when I got to the US 12 years ago. It is a great magazine, and I have been a faithful subscriber ever since. I say ...1 week ago -
Search Engine Strategies (SES) London 2010 Conference & Expo Announces New Keynote Speaker
Ad Operations Online —
Authority: 483
Avinash Kaushik, Author of Web Analytics 2.0, Co-Founder of Market Motive Inc and Analytics Evangelist for Google, Announced as Keynote Speaker at Search Engine Strategies London 2010LONDON – Incisive Media announced that Avinash Kaushik, author of Web Analytics 2.0, co-founder of Market Motive Inc and analytics ...2 weeks ago -
Search Engine Strategies (SES) London 2010 Conference & Expo Announces New Keynote Speaker
Ad Operations Online —
Authority: 483
Avinash Kaushik, Author of Web Analytics 2.0, Co-Founder of Market Motive Inc and Analytics Evangelist for Google, Announced as Keynote Speaker at Search Engine Strategies London 2010LONDON – Incisive Media announced that Avinash Kaushik, author of Web Analytics 2.0, co-founder of Market Motive Inc and analytics ...2 weeks ago -
If your customer falls in the forest of your website
Giraffe Forum —
Authority: 402
If your customers fall in the forest of your website and you don’t hear them scream, did they really make a sound? Yes they did. It was the sound of them clicking on the Back (I’m outta here and I won’t be back) button. I’ve been doing this web thing since 1994 and I still make this awful, most basic mistake. ...2 weeks ago -
Speed on the Web
Giraffe Forum —
Authority: 402
Manage your customers’ time The Web is not free. It charges customers their time. Successful websites deliver the most value for the least time. Google is the benchmark for success on the Web. Google is obsessed with time. Your time. Google is all about helping you find stuff quickly. Practically everything Google ...3 weeks ago -
When new customers get more than old customers!
Customer World —
Authority: 103
I was reading a post by Seth Godin on embracing lifetime value. He mentions in his post on the value of a two year contract for AT& T or Verizon as worth as more than $ 2000 in lifetime value of a customer to them. And he writes asking companies and professionals to embrace this thinking. Its funny and I fail ...3 weeks ago -
Sales force automation provides no competitive advantage.
Michael Maoz —
Authority: 405
Watching the fortunes of the Fortune 500 gyrate in the chaotic machinations of world trade, you have to wonder if there is any advantage to investing in only one leg of a customer strategy. The biggest names in software have been touting sales force automation (SFA) applications for years, and one of the fastest ...4 weeks ago -
Driving relevancy in customer communication
Customer World —
Authority: 103
CMO council has come-up with an interesting report that many marketers have faced as consumers themselves - irrelevant communication! Many of these marketers talk about it but do nothing about it for their own brands or products. Here are some startling facts to think about: While 64 percent of consumers say ...4 weeks ago -
Sales pitches guised as conference sessions
bwagy —
Authority: 122
I hate it when people just give sales pitches at conferences. At least respect my intelligence and try to hide it in something that is of value to the audience. People come along to conferences to learn, meet people and catch up on industry changes. Not to hear the latest pitch of how to buy your product. It’s ...4 weeks ago -
Costco, Newark, and NC On Leadership
Customer Experience Matters —
Authority: 114
Before getting on my flight to Madrid, I picked up U.S. News & World Report. It’s not my typical in-flight reading, but the topic caught my attention: America’s Best Leaders 2009 . Here were a few of the highlights from the issue: Jim Sinegal , CEO of Costco, shared his view on employee engagement: “ ...4 weeks ago -
4 Customer Centric Culture Building Blocks
Customer Experience Optimization —
Authority:
It’s popular to tout customer-centricity, yet it’s very difficult to consistently demonstrate. The word centric means having a specific thing as the focus of attention and efforts. Customer-centric means that concerns other than the customer’s well-being are in the background while the customer stays in the ...4 weeks ago
