customer engagement
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Welcome to the 'customer engagement' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer engagement'.
Latest blogosphere posts tagged “customer engagement”
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7 Indicators of High Pressure Selling
Selling to Consumers | Sales Training Blog by Skip Anderson —
Authority: 122
The vast majority of salespeople working today dont want to be high pressure sellers. In fact, some have a fear of using pressure to gain sales and avoid assertive, professional selling techniques because of their hyper-sensitivity to high pressure selling. I also have a disdain for high pressure selling. But I know ...6 days ago -
Is Twitter Killing The English Language?
SPURspectives —
Authority: 115
A friend of mine said that the other day. He was giving a presentation on social media at the time. I was floored when he made a statement that he felt Twitter was killing the English language. He went on to say that was why he refused to use it. I was stunned. My friend is in his late twenties. He’s well educated, ...1 week ago -
Holiday Travel Takes $4 Billion Hit
Marketability by David Kinard —
Authority: 100
Are you staying home this holiday season? According to a recent poll by Maritz Research Hospitality Group -- you are! For the past few years, its been my pleasure to interview Rick Garlick, senior director of consulting and strategic implementation, at Maritz Research. They do an annual poll -- and have done one ...1 week ago -
Evaluating Your Perceived Value
Life of a Founder: The Story of Collarfree.com —
Authority: 122
I grew up washing buckets at my Mom’s Flower shop in a painfully frugal mid-western town. Her arrangement design was basically a European model that focused on style and quality stems rather than size and price. As you can imagine she struggled initially as people failed to see the value in a bouquet of roses that ...1 week ago -
Why Your Blog Is Your Front Porch
SPURspectives —
Authority: 115
Yesterday I wrote about the Habitat for Humanity build that I volunteered for a couple of weeks ago. I’m a big fan of Habitat. Our crew had a great time. We took a walk at lunch to see what else was going on up and down the street. It was quite a sight. There were between 12 and 15 Habitat houses completed on ...1 week ago -
Positive Psychology - The Science of Optimal Human Functioning
Shrunken Mind w/Dr. John Schinnerer - Using Positive Psychology to Master Life —
Authority: 100
Free teleclassPositive Psychology – The Science of Optimal Human Functioning11/18/09 (Wednesday)6 pm PST/9 pm ESTwith John Schinnerer, Ph.D.,Author, positive psychology coach, speaker, amusing guySimply call 212-461-5903 and enter Pin 3474# Positive psychology is the scientific study of optimal functioning, the ...1 week ago -
What if your mundane is my remarkable?
SPURspectives —
Authority: 115
When was the last time you looked around your organization as if you were new? Or better yet, brought in someone new to look around and tell you what they saw? You might be very surprised by the result. You may even find a missed opportunity to blow your own horn. I got to participate in a Habitat for Humanity ...1 week ago -
Don’t assume anything
AmazingServiceGuy.com —
Authority: 130
by Kevin Stirtz Here is your Daily Dose of Amazing Service: Don’t assume anything And here are some additional thoughts on this topic… As we help our customers it’s easy to fall into the trap of assuming we know what they want. It’s even easier, if we have a good relationship with them. But when we ...2 weeks ago -
Don’t Leave the “Social” Out of Social Media
Michael Hyatts Blog —
Authority: 563
This is a guest post by Peter Pollock. He is originally from England but now resides in California. He owns his own web-hosting business ( Heavenly Hosts ), is a stay-at-home dad, a missionary, and a pastor in Hands and Feet . He is an avid blogger and is active on Twitter and Facebook . If you want to guest ...2 weeks ago -
For better customer service, pretend you’re an eye doctor
AmazingServiceGuy.com —
Authority: 130
by Kevin Stirtz Think of the last time you had your eyes examined. At some point, your eye doctor (or optometrist) probably asked you to read some letters on an eye chart. If you wear glasses or contacts, you got to look through a lot of different lenses. This typically involves you comparing two different lenses ...2 weeks ago -
Crowd-sourcing vs. Engagement- Identifying your Primary Objectives
Life of a Founder: The Story of Collarfree.com —
Authority: 122
Crowd Sourcing and Engagement are probably the two biggest buzz terms in marketing today. My non-marketing friends know about interactive marketing; know that it’s here to stay, and know a handful of terms and buzz and then wonder what in the hell I do. Of course any interactive campaign has several goals: ...2 weeks ago -
Say "Goodbye" to Engagement Programs and "Hello" to Engaged Companies
Profitability Through Human Capital —
Authority: 399
Last week we discussed why "Good Programs Fail." Thank you for the your comments on the subject. This week, I would like to discuss why engagement is not a program, but a key organizarional outcome.Employee engagement has been getting a lot of press lately. Companies are in uncharted territory with this economy so ...2 weeks ago -
Top 10 Tips For Your Design Portfolio
SPURspectives —
Authority: 115
I’ve been seeing a lot of portfolios lately. The downturn in the economy has created an unfortunate upturn in the number of folks looking for work. My wife and I were talking the other day about all the portfolios we’d seen and came up with this list of tips that might help in your job quest. Keep it convenient. ...2 weeks ago -
Brand Attitudes and Behavior ARE Affected by Social Media!
DIY Marketing —
Authority: 114
The headline in the IAB newsletter says that “product chatter is getting louder on social media.” The article in MediaPost quotes data from a study by Performics that includes: • 30% of their respondents had learned about a product, service or brand on a social site. • 25% go directly to the site after ...2 weeks ago -
Customers expect (and deserve) more
AmazingServiceGuy.com —
Authority: 130
If you’ve been paying attention, you know things have changed in the world of business. As customers, we are smarter than ever. We know we have more options. We know we deserve to do business with companies that help us accomplish our goals. And we understand it’s okay to expect companies that will work WITH us ...3 weeks ago -
Do Your Customers Take You Seriously?
SPURspectives —
Authority: 115
It seems like a silly question — do your customers take you seriously? But it’s one you may want to ask yourself. What would you gain if you were taken more seriously than now? Would it impact your bottom line? Your career? Your general happiness? If you are out selling or are busy marketing your company’s ...3 weeks ago -
Customer Power Through Social Media: Your Business Can’t Run and Hide in a Web 2.0 World
Web 2.0 For Small Biz —
Authority: 125
This post has been moved. CLICK HERE to view it.3 weeks ago -
How Focus Groups Can Provide Real Focus
SPURspectives —
Authority: 115
Focus groups are a personal peeve of mine. If I were prone to extremes, I would call focus groups the most abused research method in all of marketing. It’s sad, because focus groups can be a really great way to gather information. But, most of the time they are horribly misused as a testing tool. For a simplistic ...3 weeks ago -
Balancing Loyalty and Brand with Profitability
SPURspectives —
Authority: 115
Did you ever notice how nature has a way of maintaining a level of balance? It’s really a beautiful thing. Dandelions are bad, right? Not so fast. They grow well in hard, unbalanced soil. They spread like wildfire. They have huge taproots that dig deep into impossibly dense earth. Over time they grow and die leaving ...3 weeks ago -
Farmville Success – An evaluation
Marketing Chit-Chat —
Authority: 395
OK…It’s official now. I’m SERIOUSLY addicted to Farmville and there is no denying the fact now. Howmuchsoever I tried to resist this game by blocking all Farmville updates or ridiculing my friends who have been playing it during work hours, but ever since I went to this app with a thought to just have a casual ...4 weeks ago
