customer retention

Welcome to the 'customer retention' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer retention'.

Latest blogosphere posts tagged “customer retention”

• Cab drivers come in all flavors

  
  Business is Personal — Authority: 122
  photo credit: cerulean5000 V egas is always an entertaining trip, and in one way or another, it always comes with lessons. This time: 4 cab drivers, 4 completely different experiences. First, the guy who picked me up from the airport. Very courteous, asked me how I wanted to get where I was going – and then ...
  1 day ago

• How to manage when you can only be in one place at a time.

  
  Lawn Care Business Marketing Tips - GopherHaul Blog — Authority: 131
  Running your lawn care business as a one man show has it’s advantages and disadvantages. When it’s only you performing the work and dealing with the customers, you know you are getting the job done and treating the customers the way you want them to be treated. But what about when you grow. When you add your first ...
  2 days ago

• Little things matter, like doorknobs and receipts

  
  Business is Personal — Authority: 122
  photo credit: jurek d. T oday’s guest post is another story from Dustin about little things. Some people notice these things, some don’t. Ask yourself which kind of person you want for a customer, but think before you answer. Like it? Bookmark it!
  3 days ago

• Using Loyalty Cards to Grow Your Business

  
  Website Marketing Club — Authority: 162
  With the economy tightening the belts of consumers and merchants alike, more and more businesses are reducing expenses on important client and sales driving initiatives like promos, print ads, direct marketing and attending trade shows. Small businesses are finding it increasingly difficult to bring in and maintain ...
  3 days ago

• A not so little reason why American Airlines loses millions

  
  Business is Personal — Authority: 122
  photo credit: typicalgenius W hile it would be easy to squeeze them off one by one, I won’t go into all the obvious reasons. This one is a bit more subtle but just as deadly to a company. The really poisonous thing is that attitudes like this come from the top down and they are CYA’d all the way up the food ...
  4 days ago

• Make you jobs smoother by involving the lawn care client.

  
  Lawn Care Business Marketing Tips - GopherHaul Blog — Authority: 131
  To some lawn care business owners, the client has two jobs. One is to accept the bid and the other is to approve the finished project and make payment. Between those two points they may not want to hear anything from the client at all. But as we have seen on the Gopher Lawn Care Business Forum , the more you ...
  5 days ago

• King for a Day: Verizon

  
  Business is Personal — Authority: 122
  Download audio file (KingForADayVerizon.mp3) photo credit: Sister72 I ‘d like to introduce a new series called “ King for a Day “. For the acronym-challenged, you might see me refer to it as KFAD now and then, so don’t assume I’m talking about a local radio station. King for a Day is a ...
  5 days ago

• 100 things waiters, real estate agents and mechanics should never do, Part 2

  
  Business is Personal — Authority: 122
  photo credit: paintMonkey Y esterday, we went over the first 50 items on the NY Times’ “100 things restaurant staffers should never do” , and mentioned a few other folks that might also use those things even if they don’t own a restaurant. Today, the NYT published the next 50 , and once again – they ...
  6 days ago

• Sales Tip of the Day

  
  Drew Stevens Consulting — Authority: 123
  Quote of the Day Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power. ~ Lao-tzu Quotes from Tao te Ching Thought for the Day During times of recession the first item cut from any organization’s budget is training and development. Moreover ...
  1 week ago

• A printer shares his business and marketing insights.

  
  Lawn Care Business Marketing Tips - GopherHaul Blog — Authority: 131
  Do you ever wish you could ask what your competitors are doing with their marketing? What about business questions to help you find out what makes some businesses successful while others fail? A new member on the Gopher Lawn Care Business Forum shared with us some of his fascinating business insight. You see he is ...
  1 week ago

• 100 things waiters, real estate agents and mechanics should never do, Part 1

  
  Business is Personal — Authority: 122
  photo credit: goldsardine I f you don’t own a restaurant, the temptation might be to turn the page and blow past part one of the NY Times’ “100 things restaurant staffers should never do” story. Or maybe you’d read it like a diner, thinking “Yeah, #2, 13 and 34 really annoy me”. Don’t waste ...
  1 week ago

• Taken a pulse lately?

  
  Business is Personal — Authority: 122
  photo credit: TheAlieness GiselaGiardino²³ T en months of 2009 are gone. Take the pulse of your business and ask yourself: “ Is the business where I wanted to be by now? ” Before you think this is all about the finances, it isn’t. It’s all about where you wanted to be. Maybe it’s about finances, but ...
  1 week ago

• Scared is the wrong word

  
  Business is Personal — Authority: 122
  photo credit: JustinLowery.com Y ou’ve probably heard the saying “No rest for the wicked” (or weary). Weary might be a better choice in this case. Should you be scared like the author suggests that Microsoft perhaps should be? Microsoft, like many successful companies large and small, has reinvented ...
  1 week ago

• Beware of the Dark Side: The Need for Competitive Analysis

  
  The Promo Diva Blog - Creative, Caffeinated Marketing Outside the Box — Authority: 113
  Just because you’re paranoid doesn’t mean they aren’t out to get you. Competition is an integral part of the marketplace — it fuels innovation, controls pricing, and creates better products. What’s not to love, right? Not so fast, Jedi Knights — competition also has a dark side. Competition can ...
  2 weeks ago

• Muscle up Monday with Dr. Drew

  
  Drew Stevens Consulting — Authority: 123
  Quote of the Week Branding is no longer for Fortune 500 companies and Madison Avenue agencies with excessive budgets and inadequate tracking. Personal branding is about managing your name — even if you don’t own a business — in a world of misinformation, disinformation, and semi-permanent Google records. Going ...
  2 weeks ago

• Long Live Email Marketing...for Now

  
  Think customers: The 1to1 Blog — Authority: 425
  Earlier this month I attended the ExactTarget user conference, where numerous email and integrated communications experts shared their perspectives on the industry. The conference started the day after the Wall Street Journal published a piece in which the author explained how email is being overtaken by social media ...
  2 weeks ago

• Thoughtful service makes them Remember the Alamo

  
  Business is Personal — Authority: 122
  H ow much is it worth to get recognized in public just for being thoughtful? Hard to say. On the other hand, what’s it worth to know that a TV personality (or for that matter, *any* customer) will use your company’s service forever (or until you blow it)? In my mind, a lot. Since specifics are nice, consider ...
  2 weeks ago

• Dont You Want Me to Stay?

  
  Think customers: The 1to1 Blog — Authority: 425
  I have a new personal email address, and Im slowly migrating my email newsletter subscriptions and the like from the old to the new address. What surprised me during the process is this: Numerous companies--even some with progressive offerings like selecting your preferred frequency--dont offer a way to change your ...
  2 weeks ago

• Never let your customer repeat themselves

  
  AmazingServiceGuy.com — Authority: 130
  Here is your Daily Dose of Amazing Service: Never let your customer repeat themselves. And here are some additional thoughts on this topic… Customers understand that often you have to hand them over to other people to help them get what they want. That’s okay, But, as you do this, don’t let the customer ...
  2 weeks ago

• How are you getting them back into the fold?

  
  Business is Personal — Authority: 122
  photo credit: Blyzz A number of vendors that I used to do business with waste my time and theirs with their lame, cookie cutter attempts to get me to renew a subscription, update my software or renew some other sort of thing I use to have. Don’t get me wrong, I appreciate the fact that they made the effort, ...
  2 weeks ago

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