customer interaction
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Welcome to the 'customer interaction' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer interaction'.
Latest blogosphere posts tagged “customer interaction”
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Top 10 Tips For Your Design Portfolio
SPURspectives —
Authority: 118
I’ve been seeing a lot of portfolios lately. The downturn in the economy has created an unfortunate upturn in the number of folks looking for work. My wife and I were talking the other day about all the portfolios we’d seen and came up with this list of tips that might help in your job quest. Keep it convenient. ...1 day ago -
Customers Are The Brand (.com)
The Frager Factor —
Authority: 139
Check out this SlideShare Presentation. I love the t-shirt slide "advertising lies"Customers Are The BrandView more presentations from Graham Brown.3 days ago -
Do Your Customers Take You Seriously?
SPURspectives —
Authority: 118
It seems like a silly question — do your customers take you seriously? But it’s one you may want to ask yourself. What would you gain if you were taken more seriously than now? Would it impact your bottom line? Your career? Your general happiness? If you are out selling or are busy marketing your company’s ...6 days ago -
How Focus Groups Can Provide Real Focus
SPURspectives —
Authority: 118
Focus groups are a personal peeve of mine. If I were prone to extremes, I would call focus groups the most abused research method in all of marketing. It’s sad, because focus groups can be a really great way to gather information. But, most of the time they are horribly misused as a testing tool. For a simplistic ...1 week ago -
Balancing Loyalty and Brand with Profitability
SPURspectives —
Authority: 118
Did you ever notice how nature has a way of maintaining a level of balance? It’s really a beautiful thing. Dandelions are bad, right? Not so fast. They grow well in hard, unbalanced soil. They spread like wildfire. They have huge taproots that dig deep into impossibly dense earth. Over time they grow and die leaving ...1 week ago -
If Practice Makes Perfect, Practice The Right Behavior
SPURspectives —
Authority: 118
Every athlete practices. The best ones practice more than their competitors. If you want to be really good at something, there’s no way around practicing — it’s just part of the game. Even Michael Jordan practiced — a lot. Do you feel harried, stressed, and driven to distraction? It seems that almost everyone ...2 weeks ago -
Behavior vs. Emotion: What It Means For Market Segmentation
SPURspectives —
Authority: 118
Personas defined by personality types form the basis of most market segmentation efforts. This has been the case since the late 1970s. In their defense, they are helpful for reaching a particular psychophic profile — when you need to show what I believe and how I look. However, the use of personas has sprawled into ...2 weeks ago -
Data-driven advertising - How do we move it beyond the web?
Customer World —
Authority: 91
I came across an interesting service platform Meme Machine which has interesting customer-focused applications using data. Calling itself reactive advertising Meme Machine defines this platform as: "Reactive advertising is a technology for dynamic customization howdisplay ads look and behave in real-time based ...2 weeks ago -
The New Civility: Knowing Who Has Your Back
SPURspectives —
Authority: 118
Have you heard the snickers about the supposed new civility that’s emerged recently? It’s been in the headlines coming out of Washington referring to the ratcheted up rhetoric, accusations, and shouting. It’s been in the sports pages with coaches punching coaches and basketball teams fighting with football ...2 weeks ago -
Millenials Respond To Mission With Action
SPURspectives —
Authority: 118
One of Spur’s core tenets is that no two people are alike and marketing needs to address each individual’s needs. But we all have things in common, particularly within our generation. It’s the commonalities that make it possible to affordably reach individuals. Lately, we’re often asked how to connect with ...3 weeks ago -
When 4 Out of 5 Doesn’t Work: Vision, Mission, Plan, Demand, & Demand
SPURspectives —
Authority: 118
Don’t you love it when everything just clicks — when it all goes according to plan? It’s an awesome feeling to have that happen. On the flip side, it’s a real pain when you are sure you’re doing everything right and it’s still not working. That’s maddening. I believe that’s one of the reasons why ...3 weeks ago -
A Whole Bunch of Bloggers +1 on Climate Change
SPURspectives —
Authority: 118
This post is part of Blog Action Day: Bloggers vs. Climate Change sponsored by Change.org I am not a scientist. I am not an expert on climate change. I am just a guy in Kansas. But, I get to travel some and what I see causes me great concern. The world continues to industrialize at a dizzying pace. The human ...3 weeks ago -
In All Sincerity, You Can’t Fake It
SPURspectives —
Authority: 118
I was at a conference last week and heard some amazing speakers. Each are experts in their field at the top of their game. They got where they are by working very hard, making personal sacrifices, and by believing sincerely in their vision, mission, and plan. When they told their stories, they could plumb the depths ...4 weeks ago -
The Impact of My Garage Door Opener on Social Networks
SPURspectives —
Authority: 118
My garage door opener broke. It reminded me of an earlier blog post I wrote about how neighborhoods shape social interaction and consequently social media. Without my door opener or my son, (who is away at college, that I previously forced to open the door for me, and mercilessly called him Stanley after the brand of ...4 weeks ago -
Why call centres need to embrace twitter & IM for customer suppport
London Calling the blog about all things social and mobile —
Authority: 91
Like many people in the UK, from time to time I have to call a support line for an internet or mobile / service provider about some sort of problem. I am sure I am not alone at dreading the thought of making this call – being put on hold, having to push 1, 2 etc and being transferred into an endless loop between ...8 weeks ago
