customer research

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Welcome to the 'customer research' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer research'.

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Latest blogosphere posts tagged “customer research”

  • “How To…” Get Customer Feedback and Input Quickly and Easily


    brainmates - product management people — Authority Authority: 112
    At our recent brainmates Product Talks event, we discussed incorporating customer feedback and input into the product development and ongoing management process. Unsurprisingly perhaps, the attendees felt that despite the importance of this input, many product managers may not spend enough time actually talking with ...
    2 days ago

  • Measuring Customer Experience to Improve Customer Satisfaction Webinar


    Free Webinar News — Authority Authority: 137
    Fredrik Abildtrup is having a webinar on ‘Measuring the Customer Experience Live to Improve Customer Satisfaction’. According to Fredrik, this webinar will teach how measuring customer satisfaction live can help in improving customer experience, increase loyalty and improve customer loyalty. As per Fredrik, the ...
    3 days ago

  • Iowa Telecoms Healthy Mix of Service & Sales


    QAQNA — Authority Authority: 110
    I had a great time Wednesday at the Association of Contact Center Professionals (ACCP) get together at Iowa Telecom s (ITC) Newton, Iowa contact centers. ITC was a fantastic host and gave those of us in attendance a terrific overview of their contact center operations along with a tour of their facilities. Our ...
    2 weeks ago

  • How Well do you Really Know Your Customers?


    Bizsuccess — Authority Authority: 124
    Friday, October 16, 2009 By: Susan Gunelius Many business owners and marketers think they know everything there is to know about their customers.  No, scratch that.  They think they unquestionably understand their customers. Unfortunately, both of those assumptions are completely inaccurate 99.99% of the ...
    3 weeks ago

  • The Crystal Ball Approach to QA


    QAQNA — Authority Authority: 110
    At last weeks ACCE Conference, I had a number of conversations with call center professionals who reported that their Quality Assessment (QA) programs were making a major shift towards the subjective. My collective understanding from all these conversations is that companies are getting tired and frustrated trying to ...
    4 weeks ago

  • Get Inside Your Customer’s Head


    StartupNation Blog — Authority Authority: 118
    What is one of the most effective ways to increase your sales? Get inside your customer’s head. Simple as that. The more you understand about your customers, the more you can solve their challenges, frustrations and problems. The more you understand about your customers, the more you can help them achieve their ...
    8 weeks ago

  • Digging for Data


    FuelNet Daily Tips — Authority Authority: 124
    Customer research is to a growing business what a power cord is to an electrical appliance — a necessity. Without a thorough understanding of your market segments and how your products or services differ from the competition’s, it’s next to impossible to run a business successfully, in any economic climate. ...
    8 weeks ago

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