customer retention strategy

Welcome to the 'customer retention strategy' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer retention strategy'.

Latest blogosphere posts tagged “customer retention strategy”

• Scared is the wrong word

  
  Business is Personal — Authority: 123
  photo credit: JustinLowery.com Y ou’ve probably heard the saying “No rest for the wicked” (or weary). Weary might be a better choice in this case. Should you be scared like the author suggests that Microsoft perhaps should be? Microsoft, like many successful companies large and small, has reinvented ...
  2 weeks ago

• Be a Calming Influence

  
  FuelNet Daily Tips — Authority: 124
  It happens to the best of us. An upset customer calls to complain about a product or service, and you’re caught completely off guard. How do you react? Do you fly off the handle right along with him? Or do you respond in a calm, thoughtful way that salvages or even strengthens your relationship? According to ...
  3 weeks ago

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