customer service training

Welcome to the 'customer service training' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer service training'.

Latest blogosphere posts tagged “customer service training”

• Top Three Myths of Customer Service

  
  Zane Safrit — Authority: 127
  Barry Moltz burst 19 myths about customer service. He burst them wide-open in his excellent book, B-A-M! Bust a Myth: Delivering Customer Service in a Self-Service World. He was a guest recently on my radio show. I asked him during the show the following question: You list 19 customer service myths in ...
  5 days ago

• Customer Service: Interested or Not. Organized or not...

  
  Zane Safrit — Authority: 127
  A new customer...or not. The other day I went out looking for new office space. There’s abundant office spaces around town seeking tenants as judged from the signs around town. I went to one office building. It had banners announcing space available. The doors were locked. No one was in the building. No one ...
  6 days ago

• Righttrack Highlights on Equality at Workplace Through Diversity Training

  
  Press About — Authority: 460
  For Immediate ReleaseThe Diversity Training Programme launched by Righttrack Consultancy aims to prepare project managers and team leads to make the best of their diverse team. Redditch, United Kingdom, December 7, 2009- Project managers and team leads can now groom their team members and turn them into a winning team ...
  1 week ago

• Highlights from My Conversation with Barry Moltz, Author of B-A-M! Bust A Myth

  
  Zane Safrit — Authority: 127
  Customer Service is the new marketing. For me this seems so...well, obvious. But, then I came up through the ranks of frontline customer service. What was your business other than serving customers? I love the esoterics of business models and partner deals and joint ventures. While the freemium business model today ...
  1 week ago

• Radio Guest: Barry Moltz, co-author of B-A-M Bust A Myth: Delivering Customer Service in a Self-Service World

  
  Zane Safrit — Authority: 127
  Barry Moltz , author of B-A-M! Bust A Myth: Delivering Customer Service in a Self-Service World , will talk about his new book and how customer service is the new marketing. Barry brings 15 years of success and failure starting and running small businesses, angel investing and why you need to be a little crazy to ...
  1 week ago

• Dr. Drew’s Cold Calling Rant

  
  Drew Stevens Consulting — Authority: 122
  Quote of the Day “By failing to prepare you are preparing to fail.” – Benjamin Franklin Thought of the Day I was in the middle of a meeting yesterday when my cell phone rang. I do not typically answer any calls during a meeting but I informed my client I was expecting a call. That said, it was not my call but ...
  4 weeks ago

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