customer retention

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Original Technorati articles tagged “customer retention”

• in Small Business
  Creating True-Blue Customers: After the Sale
  When it comes to creating a true-blue group of customers, the work doesn't end once you got the sale, it's just the beginning.
  by trishbeach / on Apr 21, 2011
• in Business
  Are We Sure All Customers Deserve Adequate Service and Attention?
  From The Social Media Perspective
  by sukmama / on Feb 24, 2011

Latest blogosphere posts tagged “customer retention”

 

• Rewards And Loyalty Conference in SA Coming Up.

  
  Ideate — Authority: 106
  World Wide Creative will be one of the companies presenting at the upcoming Loyalty and Rewards Conference and Exhibition. Fred Roed, Chief Executive Officer, will be addressing delegates on “Why social media is your most important customer loyalty tool.” He will be sharing the stage with other rewards and ...
  1 week ago

• Bringing Patient Engagement To A Whole New Level

  
  Just Stuff — Authority: 98
  An Interview With Stephen Claridge, Founder of Earmeter I wrote a post last year about Earmeter , I was absolutely enthralled by the premise of the software and particularly excited about the opportunity for engagement that it provided. I thought the software had immediate promise as a tool for deeper Patient ...
  1 week ago

• Now’s the time to connect with past customers

  
  Dynamic Business — Authority: 125
  CRM isn’t just about database software. Customer relationship management is a key business practice that should be ingrained in your processes and your staff. Times are tough for small businesses right now. The stats show more are going under each month and redundancies are being made in businesses big and ...
  1 week ago

• Guest Article: Recovery: The Conflict Resolution System, by Dr. Tony Alessandra

  
  Sales and Sales Management Blog — Authority: 97
  Recovery: The Conflict Resolution System by Dr. Tony Alessandra No matter how good the relationship is, people are going to run into problems.  Consequently there should be a system in place to make it easy for customers to tell you when they have a problem as early as possible.  The earlier you find out about a ...
  1 week ago

• “What’s Going on With Retail?” Interview, Part 2

  
  UPworld.com — Authority: 105
  Here’s the continutation of my interview with Rebecca Marion Flach, Vice President of Membership and Communication for the Retail Council of New York State. ————- How is technology affecting retailers? For the last two or three years, we have been talking about the use of social media including ...
  1 week ago

• How does your business development strategy compare?

  
  Dynamic Business — Authority: 125
  How’s your business development plan for 2012 coming along? Kristy Sheppard blogs about benchmarking your plan against that of other SMBs. We’re well into January so no doubt you are finished or close to finishing your business development plan for 2012. A daunting task if ever there was one, especially in ...
  1 week ago

• Now’s The Time to Market to Your Holiday Customers

  
  Nexternal Solutions eCommerce Blog - eCommerce News Articles — Authority: 105
  This year a lot of us shopped online for holiday gifts. Holiday e-tail was up 15% over last year and there was an estimated $37 billion spent online during the holidays. Congratulations are definitely in order for online merchants! But now that we’re half way through January, it’s time to focus on 2012 and utilize ...
  1 week ago

• Who Cares About Brand Loyalty?

  
  VIPdesk Blog — Authority: 97
  ForeSee, one of the powerhouses in customer satisfaction surveys, came out with their 2011 e-retailer holiday assessment not too long ago. There were some big increases (Amazon.com, Avon, QVC, Apple, JC Penney), some significant declines (Netflix, Gap, Overstock), and a lot of good information about how the ...
  1 week ago

• Customer attraction tops 2012 business development strategies: MYOB

  
  Dynamic Business — Authority: 125
  Customers will be the focus of many SMB business development strategies this year, as businesses work toward attracting their attention and creating loyalty to survive the two-speed economy. According to MYOB ’s latest Business Monitor research, 49 percent of small to medium business owners are aiming for ...
  1 week ago

• Customer attraction tops business development strategies: MYOB

  
  Dynamic Business — Authority: 125
  Customers will be the focus of many SMB business development strategies this year, as businesses work toward attracting their attention and creating loyalty to survive the two-speed economy. According to MYOB ’s latest Business Monitor research, 49 percent of small to medium business owners are aiming for ...
  1 week ago

• Hyundai Ranks Highest in Customer Retention among 33 Automotive Brands

  
  Young man Blog — Authority: 124
  One in three new-vehicle owners who switched brands say their previous brand didn’t make the type of vehicle they wanted, indicating that striking the right combination of model offerings and vehicle appeal is critical to retaining customers, according to the J.D. Power and Associates 2012 Customer Retention ...
  1 week ago

• Good Corporate Citizen evokes Customer Loyalty

  
  Customer Satisfaction and Reputation Management — Authority: 98
  I came across an interesting article called Keeping Its Commitment To Its Customers: A Bank Does The Right Thing which I think makes an excellent point that companies often forget. At IBM we used to call it being a good Corporate Citizen. That used to mean helping out in the local community, sponsoring local events ...
  1 week ago

• Top 10 tips to empower your sales force for greater customer retention that drives loyalty

  
  Loyalty and Customers — Authority: 99
  To remain competitive in a dynamic and increasingly multifaceted global setting, you need to create an environment in which your customers are at the center of every decision. The idea of having a customer-centric approach is the essential element for generating customer loyalty and retention. It is known fact that a ...
  1 week ago

• Best Customer Retention Strategy Products and Resources

  
  Business Career Computers currency trading debt recovery entertainment family Finance forex trading — Authority: 128
  The number one thing any company can do to achieve the best customer retention possible is ……. are you listening? Listen in on this conversation and see if you know the answer. Join us at www.BestCustomerRetention.com Video Rating: 0 / 5 Similar Products at Amazon.com Shea Moisture Organic Raw Shea ...
  1 week ago

• Study: Hyundai tops J.D. Powers Customer Retention Study

  
  Autoblog — Authority: 735
  Filed under: Car Buying , Ford , Honda , Hyundai , Earnings/Financials J.D. Power and Associates has released its annual Customer Retention Study, and Hyundai ranks the highest among brands in retaining buyers. Hyundais retention rate is up four percentage points to 64 percent in 2012, thanks largely to ...
  1 week ago

• Customer loyalty schemes don’t create loyalty

  
  Ideas for Business Growth - Simple and Straightforward Ideas to Help Grow Your Business — Authority: 98
  Just before Christmas I saw an article on the Econsultancy blog: Loyalty schemes don’t create loyal consumers, says Ipsos MORI. The post was based on research conducted by The Logic Group and Ipsos MORI and suggested that: Customer loyalty schemes don’t necessarily drive loyalty; That customers want something ...
  2 weeks ago

• Social Media’s Impact on Your Firm’s Bottom Line

  
  UPworld.com — Authority: 105
  Social media seems to be everywhere these days.  More than likely you are using it to stay connected with friends and family, post pictures of your vacation and organize your class reunion.  So why does your firm need to be a part of social media, and how could it possibly benefit your firms bottom line? To start, ...
  2 weeks ago

• Customer Service Simplified With Social Media

  
  Search Engine People Blog — Authority: 548
  In previous posts I have talked extensively about how social media helps with building your social capital and is a great aid in customer service. From a corporate point of view we need to not only discern the value it brings to our clients but also the value it brings to us. Customers want, need and deserve more ...
  2 weeks ago

• What did you get?

  
  Business is Personal — Authority: 97
  photo credit: woodleywonderworks I t’s critical to get regular feedback from your clientele about what you do – to that end, I have a favor to ask…What do YOU think? What value does BiP bring to you and your business? What brings you back to it? What’s improved as a result of actions prompted (in any ...
  4 weeks ago

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