customer_service

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Welcome to the 'customer_service' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customer_service'.

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Latest blogosphere posts tagged “customer_service”

  • Killing the Golden Goose


    Michigan Telephone, VoIP and Broadband blogAuthority Authority: 409
    I wonder how many folks saw this article yesterday on the Stop the Cap! site: Cable Companies’ Big Internet Swindle: They Charge You $40 For Broadband That Costs Them $8 To Provide I had sent this article to a friend and his response was, “if all these huge profit margins are true, then why is Charter in ...
    3 hours ago
  • What We Hope For


    SazbeanAuthority Authority: 133
    As businesses, our goal is to provide something of value to our customers in return for payment (usually in cash).  We’re very thankful and appreciative of our customers for purchasing from us – because we get to keep providing products and services.  We take our income and in turn spend it on products and ...
    5 hours ago
  • I, Too, Was Livestronged At Radio Shack


    ConsumeristAuthority Authority: 795
    Although Radio Shack employees insist they cant make a customer donate a dollar to Livestrong at checkout, Cheryls tale is disturbingly similar to that of Ryan , who says Radio Shack swiped a buck for him in the name of cancer research. She writes: This happened to me today as well. I am just furious. I only ...
    6 hours ago
  • United plans for new image overhaul


    GadlingAuthority Authority: 703
    Filed under: North America , United States , Airlines , Transportation , News After coming in last among large airlines in customer satisfaction surveys for two out of the last three years, United Airlines has been overhauling its operations in an effort to increase on-time performance and win back ...
    6 hours ago
  • Who is the Center of Your Real Estate Business?


    Real Estate Opinion MAG - AgentGeniusAuthority Authority: 603
    In a recent conversation during the Virtual ReBarCamp, Joe Ferraro was talking about the future of real estate brokerages, which he thought would be an Agent Centric Model. Rob Hahn of 7DS Consulting immediately chimed in that if the real estate industry became any more agent centric, it would put brokerages out of ...
    7 hours ago
  • How To Lower Costs By Using Telesales


    Techtoucian.netAuthority Authority: 158
    Do you use the telephone to make sales calls? Most companies direct their sales force to make sales calls in person and as a result, salespeople only use the telephone for appointment setting. If you think about the reductions that can be realized in the cost of a sale, there can be huge savings made by utilizing the ...
    7 hours ago
  • How Social Media Can Help Improve Customer Relations


    Website Marketing ClubAuthority Authority: 163
    Social media began to be prevalent around 2005. Today, social media sites like Facebook and MySpace are prevalent among all age groups, although they began with a focus on young people as their main audience, to keep in touch. Today, though, corporations, too, use these sites to improve customer relations. As of 2009, ...
    8 hours ago
  • Shop Online This Season And Be Prepared For Free Overnight Shipping


    Website Marketing ClubAuthority Authority: 163
    It’s that time of year again to shop. Well does shopping really go out of season anyway? But it is the holidays so it is fun to shop and find the best presents you are looking for to give to special people in your life. In a busy world it can be a stressful time adding shopping to your ‘to do’ list. But you can ...
    8 hours ago
  • The Bad Side of Social Media


    ScLoHo's Collective WisdomAuthority Authority: 144
    Just like nearly everything else, there is a good side and bad side in Social Media... From MarketingProfs.com: I Love How I Hate You It strikes fear in the hearts of marketers worldwide: the dreaded online consumer complaint that goes viral. Whats a good company to do when one angry customer ...
    9 hours ago
  • Does United’s new “LaneBuster” idea have a ghost of a chance?


    Consumer TravelerAuthority Authority: 144
    With all the customer service "enhancements" the airlines like to trot out, one would think more customers would enjoy the travel experience.
    11 hours ago
  • Sales Training Tip #314: Thankful for the Privilege to Sell


    THE SALES HUNTER'S SALES MOTIVATION BLOGAuthority Authority: 122
    It’s Thanksgiving Day tomorrow in the United States. Let’s not forget to be thankful for the privilege to help others succeed. This year has been one full of change and a wide number of opportunities. Regardless of where you stand in your sales performance, there is one sure thing — we can all be thankful for ...
    18 hours ago
  • Call Center Outsourcing For Health Care Organizations


    Call Center CafeAuthority Authority: 136
    Call center outsourcing generally makes sense for a health care organization. It allows you to focus your energies on the main aspects of your business as well as your core competencies – and in a cost-effective, efficient manner. Health care organizations considering outsourcing need to understand that there ...
    21 hours ago
  • Cops drop charges against non-tipping college students


    DailyFinanceAuthority Authority: 805
    Filed under: Columns , Media Charges against two Pennsylvania college students arrested last month for failing to leave a tip were dropped Monday by local authorities, according to an Allentown, Pa., newspaper. John P. Wagner, 24 and Leslie A. Pope, 22, were charged with theft of services after they wouldnt pay ...
    1 day ago
  • How Long is Too Long on the Tarmac? You Tell Us.


    RickSeaney.comAuthority Authority: 437
    By now you’ve heard about the $175,000 in fines imposed after a Continental flight (operated by ExpressJet) was diverted to an airport in Rochester, Minn. - where a Mesaba Airlines employee refused to allow the passengers to deplane. But here’s the specific reason for the fines: the passengers were stuck on ...
    1 day ago
  • Too Sick to Fly? You May be Out of Luck, Even with H1N1 Flu


    RickSeaney.comAuthority Authority: 437
    I sure wish the airlines were a lot more transparent on their websites when it comes to flying with H1N1 - what we used to call, swine flu . More on this in just a bit. First, here’s why “too sick to fly” folks may be out of luck: Is your ticket non-refundable? If you got a “good deal”, chances are ...
    1 day ago
  • 5 Wise Tips to Avoid a Debt of Trouble with Bad Customers


    Personal Money StoreAuthority Authority: 596
    Good Advice for Solo Business Professionals and Entrepreneurs When dealing with customers, dont lose yourself. Customer service is important, but dont let it drive you to needing a personal loan to pay a doctor. (Photo: flickr.com) Long-time solo professional business owners have always experienced ups and ...
    1 day ago
  • Finding the Top Help Desk Software


    Earn Extra MoneyAuthority Authority: 151
    Since there are so many customer service software available today, it is very important that you look for the best features and understand how the process works to stay ahead. You can save a lot of effort and money by investing only in the best, according to the needs of your work or company. The [...]
    1 day ago
  • The Reason Why You Need Customer Service Software


    Earn Extra MoneyAuthority Authority: 151
    In order to determine whether you need customer service software support, you must first educate yourself on its features wherein you will benefit from. Most online businesses nowadays employ it since it has claimed to resolve most management and organizational issues within the business structure. Consequently, it ...
    1 day ago
  • A Tougher DOT Hits Airlines For Stranding Passengers


    WSJ.com: The Middle Seat TerminalAuthority Authority: 120
    The DOT fines three airlines for leaving passengers stranded aboard a jet overnight.
    1 day ago
  • United Airlines struggles to improve customer service image


    Consumer TravelerAuthority Authority: 144
    From reader comments, traveler comments and my own experiences, I know that the United Airline brand is having a hard time. Although I will be flying with them on Friday, I often recommend avoiding the airline unless the airfare is a bargain passengers cant pass up — like the deal I am getting on a flight from ...
    1 day ago

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