customerexperience

Welcome to the 'customerexperience' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'customerexperience'.

Latest blogosphere posts tagged “customerexperience”

• 5 Customer Strategies for Which Im Thankful

  
  Think customers: The 1to1 Blog — Authority: 125
  Every year during this holiday, I pause and reflect about what I am thankful for in my life. This year I am grateful for my friends, family, my job..."Jon & Kate Plus 8" going off the air.In the spirit of giving thanks, I compiled a list of 2009 customer strategy elements for which Im thankful.
  3 days ago

• Guest Blogger William Cusick: Why Your Best Intentions Have Nothing to Do with Customer Perception

  
  Think customers: The 1to1 Blog — Authority: 125
  You love your customers, right? Of course you do. After all, your customers are the basis for your companys success or failure. But maybe its not just business. Maybe you have a real commitment to the happiness of your customers. You look at someone like Tony Hsieh at Zappos, whose mission is "delivering happiness" to ...
  4 days ago

• Forresters Jonathan Browne: Assumption Personas (Handle With Care)

  
  Think customers: The 1to1 Blog — Authority: 125
  About 10 years ago, when Forrester was writing some of our early research on effective Web design, we noticed a pattern among leading companies. They told us they were finding it very helpful to use design personas -- models of customers based on qualitative research into real customers, but presented as vivid stories ...
  3 weeks ago

• Ad Map

  
  Tony Dye — Authority: 117
  This post is inspired by Keith Lowe and Laura Huckabee-Jennings .  Not being an advertising person, the term "Ad Map" made me think of schedules and projects and all such things.  Keith showed me a quickly hand-drawn map and explained it to me.  Then he clarified that Laura had introduced him to the idea. The ...
  3 weeks ago

• Bathroom Blogfest 09 - Recap

  
  Flooring The Consumer — Authority: 411
  Bathroom Blogfest 09 is over. And, what a wild week it was. Did you enjoy the variety of perspectives? Heres a recap of the action I took part in here, at the Simple Marketing Blog , and also on the Carpetology Blog . On The Carpetology Blog : Design Your Bathroom Around Your Rug! On The Simple Marketing ...
  3 weeks ago

• Bathrooms & The Hospitality Experience: How Much Is Too Much?

  
  Flooring The Consumer — Authority: 411
  I have a question for you. As it relates to your Hospitality Experience - think hotels - how much bathroom is too much bathroom? Read through this fascinating New York Times article from 4/5/09 titled " Bathrooms That Are Part of the View. " What do you think? According to the article, open bathrooms are a new ...
  4 weeks ago

• Forresters Ron Rogowski: Introducing Emotional Experience Design

  
  Think customers: The 1to1 Blog — Authority: 125
  In a world where users approach the Web with ever increasing expectations, a firms Web site has become critical for building a companys relationship with its customers. Today, the Web site is often the first, and sometimes only, place customers interact with a company. Unfortunately, many sites offer lackluster ...
  4 weeks ago

• Indeed.com Customer Service

  
  Tony Dye — Authority: 117
  Receiving good customer service is certainly nice.  Its even nicer when its totally unexpected.  Perhaps thats one of the secrets of great service! Im already a big fan of the service provided by indeed.com for job searches.  You can target specific areas, companies, salary ranges, etc., and they do all ...
  4 weeks ago

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