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1 hour agoDon’t show up when you say you will. Then reschedule and don’t show up again.
4 hours agoFailure is far easier to achieve than success.Gartner concluded in a recent study that among all new enterprise initiatives, ninety-percent
12 hours agoWhile leading the Microsoft Office Live marketing team, one of the pivotal moments on moving to the world of online services and hybrid
12 hours agoAcabo de postar minha mais nova apresentação sobre CRM Social no Slideshare. A apresentação mostra a arquitetura funcional e o fluxo de
12 hours agoAcabo de postar minha mais nova apresentação sobre CRM Social no Slideshare. A apresentação mostra a arquitetura funcional e o fluxo de
16 hours agoYour customers, competition and the market are dynamic and constantly evolving. However many companies develop a product, launch a website
18 hours agoThe Economy has slowed, but it has not (completely) stalled. Even as we plough through the unemployment statistics and wait for what most
19 hours agoI visited my local vodafone store today, to ask about getting an iphone. However, despite being a vodafone customer for nearly 2 years, it’s
20 hours agoI just read Rowan Simpson’s post on the pitiful number of people who actually know what a browser is:It got me thinking about jargon.A while
22 hours agoDisclaimers: I am not a fan of country music; I have flown United; I am a customer advocate In the spring of 2008, United followed its
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