emotional intelligence
Emotional Intelligence (EI), also known as Emotional Quotient (EQ), is the ability to acquire and apply knowledge from one's emotions and the emotions of others in order to clearly guide one's thinking and action. This capability enables people to make good choices in-the-moment and have more effective control over themselves while positively influencing others.
Originally described by a number of psychologists including Howard Gardner, Peter Salovey and John Mayer, EI gained media attention in 1995 with the publication of Daniel Goleman's best-selling book, Emotional Intelligence. Offering a new way to understand and improve people's performance, EI can be applied to a broad range of organizational development areas such as leadership development, management styles, change management, employee engagement as well as many human resource issues such as hiring, promoting and retaining talent.
EI research sparked the development of a number of EI theoretical models, each with a unique view or set of competencies, as well as a number of EI assessments. Some researchers claim that EI can be learned and enhanced through Emotional Intelligence training and coaching, the results of which should be measured at the individual, team and organizational levels. You'll find bloggers talking about EI at sites like John M's Blog and Emotional Intelligence Leadership.
Original Technorati articles tagged “emotional intelligence”
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in TechnologyAn Interview with Gist's Greg Meyer: Part 1: The Power of Social CRM

Part 1: An Introduction to Greg Meyer, Social CRM, and Gistby seancook / on Jun 15, 2011 -
in GuruFour Leadership Lessons From The Emperor's New Clothes

The Emperor's New Clothes is a parable that teaches four valuable leadership lessons.by sisko2 / on May 6, 2011
Latest blogosphere posts tagged “emotional intelligence”
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What is career success?
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We live in an age where it is harder then ever to live without career anxiety. Achievement is expected because we have been told that “we are all equally capable of achieving whatever we dream”. And as a result we feel incredible pressure to be “successful”. But what does success really mean? “One of the ...3 days ago -
Smokescreen: Does Your Company Have Something to Hide?
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One of the important insights from the financialfiascos of the last few years is that senior managers and their company can’talways be trusted to act openly or ethically. The consequence of that is writ large: ahuge number of people lost their jobs. Indeed, on several occasions, employeeswho lost their jobs have ...3 days ago -
You Do It Now – They Can Talk Later – Sales eXchange 201
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By Tibor Shanto – tibor.shanto@sellbetter.ca Last Wednesday May 15th, I had the opportunity to be on the Charles Adler show. We look at the potential fallacies in long term predictions, this on the heels of a piece I did for the Globe and Mail Report on Small Business , regarding the need for ...3 days ago -
Don’t flow away your life on the Internet
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Now there is even a name for this kind of behavior when you spend endless hours in a trance scrolling through pictures after pictures or exchanging meaningless conversation or clicking here and there opening hundreds of browser tabs. This is called “flow.” This is fully analyzed in the article “Online flow ...1 week ago -
Saturday’s Quote – Ralph Ellison on Self Awareness
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When I Discover Who I Am, I’ll Be Free — Ralph Ellison1 week ago -
Redirection Redefined – 5 Steps to Stay on Track
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For many, the word redirection translates to, “Uh oh—big trouble.” For some, the idea of a redirection can seem the equivalent of a dismissal, separation, or firing. That’s a limiting perception. The job of managing people includes managing roles, goals, and day-to-day performance. Redirection is a part of ...1 week ago -
Emotional intelligence trumps IQ in dentist-patient relationship, study finds
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IQ directly relates to how students perform on tests in the first two years of dental school. But emotional intelligence (EI) trumps IQ in how well dental students work with patients, report researchers from Case Western Reserve University’s School of Dental Medicine and Weatherhead School of Management. EI ...1 week ago -
Preparing for a Challenging Conversation
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Think back to the last challenging conversation you had. Were you prepared? If not, how well did it go? Chances are it didn’t go as well as you hoped it would. Most challenging conversations are more effective when we take the time to prepare for them. I’d like to suggest five things you can do to be better ...2 weeks ago -
Business Schools Look at Applicants’ EQ, Says WSJ
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As if worrying about your GMAT scores, essay prompts and letters of recommendation wasn’t enough, more and more business schools are incorporating assessments in emotional intelligence quotient , or EQ, for incoming applicants. Emotional intelligence is defined as the ability to perceive, control, and evaluate ...2 weeks ago -
Rule #1 in Business: It’s Not About You
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Every day, I get at least three requests from people who want to write guest posts on my personal blog. I have given up responding to these people. Why? Because looking at my blog for 30 seconds will tell you that I don’t do guest posts. I have never done guest posts. I may include tips from other experts, but ...2 weeks ago -
National Teacher Appreciation Day
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Do not train children to learning by force and harshness, but direct them to it by what amuses their minds, so that you may be better able to discover with accuracy the peculiar bent of the genius of each - Plato National Teacher Appreciation Day was this week on May 7 2013. This is a wonderful idea. Teachers ...2 weeks ago -
Leave the Emotion In
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Have you heard this one? The one where the manager says, "lets leave the emotion out of it and look at the facts...we need answers, not more problems because somebodys feelings were hurt." If you came to me and said, "I love my job," would you expect me to reply: "Can we leave the emotion out of it?" Of course ...2 weeks ago -
Conflict De-escalation Strategies: Control Your Tone and Body Language
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The perception of threat is the primary cause for conflict escalation . The most important word in the previous sentence is perception . If you have no intention of causing the other person harm (either physically or emotionally) and they perceive that you do intend to harm them, your real intentions do not matter. ...2 weeks ago -
It Is Personal
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By Tibor Shanto – tibor.shanto@sellbetter.ca One questionable piece of advice sellers are given is not to take “things personally”. While I understand the sentiment behind it, encouraging sellers to not go down a dark hole, there is something wrong with telling professional sales people, in ...2 weeks ago -
High Neural Connectivity Found in Children with Autism
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A recent study in Japan of children with autism found that the frequency of neural connections in parts of the brain may be influencing emotional interpretation skills.2 weeks ago -
Life Purpose vs. Career by Linda Ferguson
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In my book, “Path for Greatness: Work as Spiritual Service”, I describe a framework to see how your life purpose is fulfilled when you offer your gifts in loving service. As a result of my book, I frequently have conversations with people looking for their life purpose. Many mistakenly believe their life ...2 weeks ago -
Emotional Intelligence 2.0 (Audiobook)
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Emotional Intelligence 2.0 (Audiobook) By Travis Bradberry and Jean Greaves, read by Tom Parks Unabridged edition 2010 | 4 hours and 20 mins | ISBN: 1441842233 | MP3 96 kbps | 187 MB By now, emotional intelligence (EQ) needs little introduction – it’s no secret that EQ is critical to your success. But knowing what ...2 weeks ago -
Know Your Partner: Appearance, Work, Money and Health
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Welcome to the third installment of "Know Your Partner". In this series war are talking about questions you and your partner should discuss before you move in together, get married or have kids. These questions will help you find your partners "musts". To read more about "musts", check out Know Your Partner: Musts. In ...2 weeks ago -
Three Skills Needed for a Successful Relationship
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By practicing awareness and assertiveness, plus employing a healthy sense of curiosity, experts say that partners will have a better chance of getting their needs met and feeling happy in their relationships.2 weeks ago -
Liking and Trusting as a Criteria for Business Dealings
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Merrily Orsini Brings Humor and Experience and Relevance to an Audience Since I attended the American Society on Aging conference this year, I have been focused on the importance of social engagement as well as mental and physical, for the person as they age. Great article in Forbes by Ken Jensen about how ...2 weeks ago
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