employee satisfaction

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Latest blogosphere posts tagged “employee satisfaction”

 

• Satisfied Employees = Satisfied Customers = Profitable Companies

  
  Great Leadership — Authority: 603
  When it comes to understanding how to balance the need tokeep a sharp eye on the bottom line and keep a workforce fully satisfied andproductive, some managers and companies seem to get it while others don’t havea clue. There’s aton of research and surveys that prove the following: ...
  1 week ago

• Demanding Leaders are Much More Effective – and More Likable

  
  — Authority:
  Leadership likability has many meanings. And the implications go much deeper than whether a leader has lots of “Like” button clicks. Zenger Folkman’s research shows that leaders who score high on the Likability Index are also rated as being highly effective leaders by their direct reports, peers, manager, and ...
  1 week ago

• How to Create a Positive Service Climate for Customer Satisfaction

  
  — Authority:
    Unhappy service workers create unhappy customers. This is not news to those in the hospitality or retail sectors. We see it every day. One sullen encounter can sink a customer’s entire experience and kill their loyalty to a brand. The solution, according to several decades of research, lies in your company ...
  3 weeks ago

• Q&A: How to Attract & Retain Top Talent With Career Mapping

  
  — Authority:
  In a market characterized by cutbacks and disengaged employees, decision makers are scrambling to find affordable and effective ways to bring in and retain top talent. In today’s expert Q&A, Stan Kimer, president of Total Engagement Consulting, explains how to do just that. Let’s start from the top — what is ...
  4 weeks ago

• United – is NOT “any way to run an airline”

  
  — Authority:
  The good folks at Wichita State (a final four contender as U.S. basketball fans know) and Purdue released their 2013 Airline Quality Rating. United Airlines came in dead last. To which United responded that they simply did not care. Oh my. Continue reading →
  4 weeks ago

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