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11 days agoI’m becoming increasingly convinced that a help system is the dead last thing that people use for assistance. (Sometimes, though, if customer
22 days agoby Kevin A. Siegel Adobe AIR lets application developers create rich Internet applications that can run outside of a Web browser and will
34 days agoPlease check the attached document The aim of this project is to develop help authoring tool to publish manuals and online help system using
41 days agoI’ve got some bad news if you’re a die-hard RoboHelper. No, Adobe isn’t shelving RoboHelp, nor are they reintroducing kadov tags.
53 days agoOnline help is a part of Windows full of dead-ends and back-alleys. I’m not going to attempt the story in detail here; but it goes back many years.
80 days agoI was re-reading the Cluetrain Manifesto today. The following item hit a nerve. "3. Conversations among human beings sound human.
86 days agoMacrobject CHM-2-Web Professional is a professional Help Authoring Tool Convert CHM to Web help and CHM to Web help. A powerful and easy-use
89 days agoYesterday, I called a user of the application I talked about on Friday to ask about his use of the documentation. It’s kind of refreshing
95 days agoResearch has shown that most users have short attention spans when viewing help. If they don't find what they are looking for, or if they
100 days agoby Kevin A. Siegel Veteran RoboHelp users saw a welcome improvement to the way Microsoft Word documents are imported into the new RoboHelp 8.
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