incident management

Welcome to the 'incident management' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'incident management'.

Latest blogosphere posts tagged “incident management”

• HP Software Universe 2009 Hamburg Day 2

  
  Application Management — Authority: 109
  by Michael Procopio Just over 3200 attendees at the show this year. Each of the last eight years at the European Universe, Ulrich Pfeiffer, CTO for IT Management in EMEA creates a Live in Action demo showcasing the fictitious Full Throttle Company (FTC) on mainstage. Live in Action is a ...
  1 week ago

• Custom notification workflow on incident assignement or re-assignment

  
  System Center Service Manager — Authority: 488
  This blog posts demonstrates how to configure a notification workflow in Service Manager that sends out notifications on reassignment of the incident. I am not going to go through details on management pack mechanics as they are already available here .   Steps for creating this custom workflow: ...
  1 week ago

• Incident Prep, part deux

  
  Windows Incident Response — Authority: 418
  Ive mentioned incident preparation before, and recently blogged on best practices , which was sort of a result of one of the comments to my first Incident Prep blog post. Specifically, the comment stated: After having read the title I was really looking forward to this post, hoping I could compare our "CSIRP" ...
  1 week ago

• % of incidents by source

  
  KPI Library — Authority: 131
  Percentage of incidents that occur within the area of the infrastructure company. Number of incidents that were originated for reasons of telecom, physical infrastructure, operation, support, monitoring, external event partners, suppliers and other
  1 week ago

• Incidents completed without escalation

  
  KPI Library — Authority: 131
  This is the % of incidents completed within the SLA without any escalation.
  2 weeks ago

• Federal Computer Week - Discussion of ITIL and EA

  
  User-Centric Enterprise Architecture — Authority: 106
  Services listed under ITIL and enterprise architecture models are different in nature, said Andy Blumenthal, chief technology officer at the Bureau of Alcohol, Tobacco, Firearms and Explosives, who did not speak on behalf of the agency. “When we talk about services in an EA context, we refer to those that are ...
  3 weeks ago

• Everbridge launches web platform for citizen alerts

  
  Family Learning Center — Authority: 164
  [IMG: http://www.family-learning-center.com/wp-content/plugins/wp-o-matic/cache/f1ef2_ever.bmp]
  3 weeks ago

• Everbridge launches web platform for citizen alerts (via postie)

  
  Gadget Reviews — Authority: 159
  Bookmark this categoryThe ability to predict natural disasters and other emergencies is far from a reality. Which is why Glendale based Everbridge, a provider of emergency notification systems, has launched the Everbridge SmartGIS system. The company, which was founded in 2002, says the web-based platform is ...
  3 weeks ago

• Incident Preparation

  
  Windows Incident Response — Authority: 418
  In the course of my work, I will often encounter a customers computer security incident response plan, or CSIRP ... often , not always. In some cases, it may be that the customer had a CSIRP, and simply wanted validation of the plan and their processes, or a gap analysis . However, in most cases, responders such ...
  3 weeks ago

• TechEd EMEA 2009: Demo of using SCSM, SCOM, SCVMM to Manage LOB Apps

  
  System Center Service Manager — Authority: 488
  Here is the video capture of the demonstration that Kenon Owens did at TechEd EMEA demonstrating how you can use System Center Service Manager, Operations Manager, and Virtual Machine Manager together to manage a line of business application. In this demonstration you can see the same "HRWeb" distributed app designed ...
  4 weeks ago

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