interviewing

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  • The Simple Test All Managers Must Pass Before Being Allowed To Make A Hire


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    Generally speaking I lean towards the more liberal side when it comes to involving employees in critical decisions facing their organization.  After all, we hire adults (for the most part) and adults are capable of handling the truth and making tough decisions.  But I’ve come around to the point of view that while ...
    2 days ago
  • How to Feel Like You Rocked the Interview Every Time


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    After you have a few interviews under your belt, you typically know how to go into one feeling confident. You already know what to wear , what time to show up, what to bring, and what to research in advance to be prepared. But it’s harder to leave the interview feeling really good. No matter how well you answer ...
    3 days ago
  • Interviewing With a Friend? 5 Rules to Follow


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    As if interviewing isn’t awkward enough, imagine what it’s like to run through the typical 20 questions with a good friend. She asks, “Where do you see yourself in 10 years?”—because she has to. You answer with your pre-rehearsed response—because you have to. Both of you know that the real answer is: “ ...
    1 week ago
  • Hiring is Broken


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    Our system for hiring employees is broken.  What’s more, I’m not sure that anyone knows how to fix it. Take a look at a very scary chart from the St. Louis Federal Reserve. So, of everyone who is currently unemployed, almost 40% of them have been out of work for more than six months. This has never ...
    1 week ago
  • Body language changes you inside


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    Interviewing Users is now available. Get your copy here ! In Chapter 2, I talk about how body language (see good and bad examples here and here ) not only signals that you are listening to your interviewee, it also signals you to listen better. I based on this on some writing by Malcolm Gladwell (in Blink, but ...
    1 week ago
  • Phone Interview Tip – Use a ‘Cheat Sheet’


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    What’s a cheat sheet? It’s just the notes you need in front of you for your interview. Phone interviews offer a big advantage over face-to-face interviews because since they can’t see you, you can have all the notes, or ‘cheat sheets’, that you want. For a great phone interview, you are going to need ...
    1 week ago
  • Interview with Steve posted on Ethnography Matters


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    Here’s an interview with me at Ethnography Matters . We talked about the book, the writing process and other aspects of how interviewing users is playing out in the corporate world. EM : How much heterogeneity is there between companies / clients? Are there any broad typological characterizations of companies ...
    1 week ago
  • Advice to 2013 Grads from HR [Video Bonus!]


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    It’s that time of year when college and universities around the world will release onto us the great minds of the 2013 graduate class.  This always makes me think of the popular advice – Wear Sunscreen: While this advice might be from 1999 – it still rings true today – but like everything else in the world ...
    1 week ago
  • The 10 Biggest Job Interview Mistakes


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    If you’re not used to interviewing, you may not know what to expect. We’ve listened to hiring managers, career experts, job recruiters and even our very own team of resume writers to find out some of the biggest interview mistakes job seekers make! Some are common, while others most of us would never dream of ...
    2 weeks ago
  • Interviewing? 4 Ways to Set Yourself Apart


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    It takes more than qualifications to get the job.  Don’t count on your track record.  In a close race, best prepared wins. Two candidates were interviewing for a District Sales Manager position.  Both had great backgrounds and qualifications. Both nailed the Behavior Based Interview, and we moved on to talk about ...
    2 weeks ago
  • Small Talk Topics To Avoid


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    This post is the follow up to The Art of American Small Talk. In my previous post I discussed how important it is to build your small talk skills thereby enabling you to quickly build personal connections with others. However, it is important that you realize how easily one can destroy these new relationships. ...
    2 weeks ago
  • Grant McCracken’s foreword for Interviewing Users


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    Grant McCracken has posted his fantastic foreword to Interviewing Users . This is a wonderful book. Steve can teach us how to improve our ability to penetrate other worlds and examine our assumptions. Ethnography has suffered terribly in the last few years. Lots of people claim to know it, but in fact the art and ...
    2 weeks ago
  • Zenos Interview Question


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    I hope to teach a "how to interview" class at an upcoming conference. Heres one of the points Ill be making. How can one interview question help me understand what the candiate does and doesnt know Unix? Heres the question: What happens with I type this at a shell prompt: telnet www.wikipedia.org 80 RETURN ...
    2 weeks ago
  • On the Job Hunt? Remember These Few Interview Dos and Don’ts


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    Twice now I’ve had the pleasure of venturing back to my alma mater (Franklin College) and helping the journalism department with some student mock job interviews. In the interviews, I am the employer and the student is testing out his or her interviewing skills, with the ultimate goal of helping the students build ...
    2 weeks ago
  • Excerpt from Interviewing Users on Core77


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    Core77 has posted an excerpt from Interviewing Users. From my introduction to the excerpt: I’ve talked to a lot of practitioners about their own experiences in doing fieldwork and often they try to address challenges when they experience the symptoms, but that’s usually not the right time. Consider this ...
    2 weeks ago
  • How to win at a phone interview


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    Companies often use phone interviews to screen candidates before meeting in person. Seize your chance to impress the interviewer so he or she can’t help but want to meet you in person. Consider the following do’s and don’ts. How to have winning phone interviews Don’t miss the details. What time is the ...
    2 weeks ago
  • In praise of the good enough


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    … what the designers and engineers see as “pain points” aren’t necessarily that painful for people. The term satisficing, coined by Herbert Simon in 1956 (combining satisfy and suffice), refers to people’s tolerance — if not overall embracing — of “good enough” solutions… Frankly, I discover ...
    2 weeks ago
  • Phone Interview Tip – How To Follow Up After The Call


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    The purpose of following up after any medical sales interview is to get you to the next step. In a face-to-face interview, that next step is a second interview or a job offer. In a phone interview, the next step is the face-to-face interview. How and when you follow up after the phone interview is critically important ...
    2 weeks ago
  • Six Interview Tips to Land Your Next Job


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    Tweet Your resume grabbed the hiring manager’s attention. Now it is your job to seal the deal with your interviewing skills. Preparation is the key to successful interviewing. When you know your subject and properly prepare, you set yourself up for success. There are many types of interview styles used by ...
    2 weeks ago
  • Interviewing without questions, eye contact or rapport


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    Interviewing Users is now available. Get your copy here ! Here’s a really interesting project about How People Talk to Themselves in Their Heads . He would ask them to wear a microphone headset attached to a digital recorder and speak aloud their thoughts as he followed closely behind with a camera. He would ...
    2 weeks ago

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