it service management

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Latest blogosphere posts tagged “it service management”
 

  • How to run IT like a business


    — Authority Authority:
    Its time to stop thinking about IT as just "the help" in 2014 and start thinking about it as the business.
    6 weeks ago

  • Top 5 ITSM Tips for 2014


    — Authority Authority:
    IT service management will come under the spotlight in the New Year as emerging technologies and risks shape the industry. There will be a greater demand for an accelerated delivery of services and a pressure for IT services to implement ITSM cost-effectively.Here are our top tips to beat these demands and kick-start ...
    6 weeks ago

  • My 2014 Technology Agenda


    Raymond Dee Smith — Authority Authority: 79
    by My 2014 Technology Agenda My Areas of Focus   As I say goodbye to 2013, I have started to focus on my 2014 agenda. In the Technology Industry we are always faced with strategic decisions and 2014 will be no different. I enter into 2014 with more questions than answers. It will be a pivotal year for my ...
    7 weeks ago

  • ITSM 2013 Trends and 2014 Predictions


    — Authority Authority:
    ITSM 2013 Trends and 2014 Predictions By Barclay Rae Yes, it’s that time of year again…trends, analysis, and predictions. Here are some thoughts on big ITSM issues. From 2013, I think we learned the following: There is now an irrepressible consensus and groundswell around the need for change in ITSM and ...
    7 weeks ago

  • 7 CSM Highlights


    — Authority Authority:
    7 CSM Highlights By Melissa Eiles In this blog we are highlighting 7 CSM Tools; The Industry’s Best Collaborative Self-Service Portal, Superior Mobility, Truly Codeless & Complete Configurability, OneStep Actions, and IT Project Tracking. 1. The Industry’s Best Collaborative Self-Service Portal ...
    8 weeks ago