itil

Welcome to the 'itil' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'itil'.

Latest blogosphere posts tagged “itil”

• Quotes

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  This will be a living post to collect useful quotes and citations. ----------- "An information shortage in service is equivalent to material shortage in manufacturing." George, Michael L.. Lean Six Sigma for Service : How to Use Lean Speed and...Related posts: Services and applications ITSM ambiguities: lifecycle ...
  1 day ago

• Change Management Software: A Wise Business Move

  
  blabstr.com — Authority: 164
  As information technology advances, businesses that rely much on the internet have seen their processes improved through the years. Software of different types has been developed to enhance its operations, which allow them to save on expenses while raking in higher profits. Tasks in database building, order taking, ...
  4 days ago

• Capability & process maturity: the antithesis of Lean?

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Ive had a nagging thought lately... are Lean and CMM (& its derivations), antitheses? An absurd thought on the surface perhaps, especially since they share common roots in quality management philosophy, and a simple Google search on Lean + CMMI...Related posts: Meditations on Lean for IT Entity lifecycles ...
  4 days ago

• How not to do Lean IT

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Lean IT is headed up the hype cycle. Its going to be interesting. I fear that the fundamental lessons of Lean will be trivialized into mere "process" improvement, with "process" translated into well known ITIL practices like Change Management. Was...Related posts: Meditations on Lean for IT Capability & ...
  4 days ago

• ITIL – Online Videos for ITIL Foundation Exam Prep

  
  Prepare For College — Authority: 158
  www.praizion.com Before I really understood what ITIL was about, I was bewildered with overwhelmingly verbose text books , websites and courses. I didn’t even know where to start from (as a layman without a fortune 500 company paying for my ITIL tuition and exam fees), UNTIL I began studying on my own and ...
  1 week ago

• ITIL: Versão 2 será descontinuada até 2011

  
  MSMVPS.COM — Authority: 652
  O Office of Government Commerce (OGC), órgão mantenedor da ITIL, anunciou que a versão 2 dos exames de certificação será descontinuada até o dia 30 de junho de 2011. Mesmo para quem possui a ITILF v3 eu acho muito importante a certificação ITILF v2 no currículo, o conhecimento legado nunca foi tão utilizado ...
  1 week ago

• Problem Management (Process)

  
  Recent group posts — Authority: 122
  Using the classical Event driven process model type the process flow of the Problem Management process is displayed her. This model shows how the different core activities are logically and chronologically interwoven witch each other using functions and event object types. Furthermore all the interfaces to other ...
  1 week ago

• Info Tech: Which ITIL Software Features Work Best?

  
  Think Green Alliance — Authority: 120
    The answer depends on where you are at in your service management efforts. The recession and ITIL v3 have renewed enterprise IT’s focus on ITIL. While that makes perfect sense considering ITIL is all making IT run better, the question of which ITIL software products and features are “best” remains ...
  1 week ago

• The Definition Of Insanity

  
  A Dime a Dozen Small Business, Tech and Talk — Authority: 124
  Can be defined as doing the same thing, the same way every time, and expecting the results to change. (try W. Edwards Demings’ red bead experiment!) Building a process oriented business is not a set it and forget it operation . It is defining and monitoring the desired outcomes. And identifying that if a desired ...
  1 week ago

• EasyCMDB – web based app for Configuration Management

  
  Software for Enterprise — Authority: 124
  In ITIL, the process which I find most challenging to really understand fully is the Configuration Management Process. Image by Cote . One of the key / heart for every organization which implements ITIL processes is the Configuration Management Database (CMDB). When I was studying on ITIL, I always wonder what ...
  1 week ago

• Countervailing Wisdom for SharePoint

  
  KnowledgeForward — Authority: 104
  In April of 2008, we released our advanced SharePoint workshop that describes how to offer “SharePoint as a service” by applying ITIL v3 to SharePoint.  Alas, it’s taken a while to start publishing this methodology in document form, but I just submitted the first paper on this subject.  It’s called “ ITIL ...
  1 week ago

• Where’s the Fit? Itil and Project Management

  
  Kusna's Blog — Authority: 150
  It is always good for professionals to combine the right sets of expertise. For someone involved with IT infrastructure projects, ITIL is a great complementary certification. What I find is that often the specialty knowledge drives the PRODUCT of efforts, but the project management skills drives the PROJECT that ...
  2 weeks ago

• ZapThink explores the four stages of SOA governance that lead to business agility

  
  Dana Gardner's BriefingsDirect — Authority: 415
  This guest post comes courtesy of Jason Bloomberg , managing partner at ZapThink . By Jason Bloomberg F or several years now, ZapThink has spoken about SOA governance “in the narrow” vs. SOA governance” in the broad.” SOA governance in the narrow refers to governance of the SOA initiative, and ...
  2 weeks ago

• Oracle Week 2009 – conference and seminars in Israel

  
  IT EVENT — Authority: 439
  November 15, 2009 to November 19, 2009 Daniel Hotel , Herzliya, Israel Oracle Week offers seminars & workshops for executives, developers, architects and DBAs as well as to the entire professional community of Oracle. Thursdays POWER SESSIONS week’s new Oracle allow you to create professional ...
  2 weeks ago

• ITSM ambiguities: lifecycle vs. transaction; system vs. service

  
  Project Management Resources, Templates, Books, Tools, News :: PMToolbox — Authority: 149
  Apologies all for long absence. Someday Ill tell the tales. But not today. Twitter is increasingly useful lately, for pointers to current IT Service Management (ITSM) discussion & many other topics. A couple lines of inquiry have me feeling contrarian,...Related posts: Entity lifecycles & ITSM process ...
  2 weeks ago

• Problem Management (Hierarchy)

  
  Recent group posts — Authority: 122
  The Hierarchy Model gives a structured overview of the make-up of an ITIL process by displaying the key activities within a certain ITIL Process. In this case, Problem Management consists of two major subprocesses: Reactive Problem Management , which is generally executed as part of Service Operation and ...
  2 weeks ago

• Avanzamenti …

  
  My Web Handbook (Lifestream) — Authority: 131
  Da oggi sono ufficialmente certificato ITIL (v3) Foundation. Contento Share and Enjoy:
  3 weeks ago

• Role of governance plumbed in Nov. 10 webinar on managing hybrid and cloud computing types

  
  Dana Gardner's BriefingsDirect — Authority: 415
  I ‘ll be joining John Favazza , vice president of research and development at WebLayers , on Nov. 10 for a webinar on the critical role of governance in managing hybrid cloud computing environments. The free, live webinar begins at 2 p.m. EDT. Register at https://www2.gotomeeting.com/register/695643130 . ...
  3 weeks ago

• ITIL Roles

  
  Recent group posts — Authority: 122
  The key to effective ITSM is ensuring that there is clear accountability and roles defined to carry out the practice of Service Operation. A role is often tied to a job description or work group description but does not necessarily need to be filled by one individual. The size of an organization, how it is ...
  3 weeks ago

• IT Governance: How Top Performers Manage IT Decision Rights for Superior Results: Peter Weill, Jeanne Ross

  
  Make Money Myself — Authority: 136
  Editorial Reviews Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom-designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate ...
  3 weeks ago

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